Job characteristics, motivators and stress among information technology consultants: A structural equation modeling approach

International Journal of Industrial Ergonomics

Volumn 37, Issue 1, 2007, Pages 51-59

  Wallgren, Lars Göran ^a   Hanse, Jan Johansson ^a  

^a UNIVERSITY OF GOTHENBURG   (Sweden)

Author keywords

Control; Demand; IT consultants; Motivation; Stress; Structural equation modeling

Indexed keywords

ERGONOMICS; INFORMATION TECHNOLOGY; JOB ANALYSIS; PERSONNEL;

INFORMATION TECHNOLOGY CONSULTANTS; MEDIATING VARIABLES; STRUCTURAL EQUATION MODELING;

MOTIVATION;

ACHIEVEMENT; ARTICLE; CONSULTATION; FEMALE; HUMAN; INDUSTRY; INFORMATION TECHNOLOGY; JOB CHARACTERISTICS; JOB PERFORMANCE; JOB STRESS; MALE; PRIORITY JOURNAL; QUESTIONNAIRE; RECOGNITION; RESPONSIBILITY; STRESS; STRUCTURAL EQUATION MODELING; SWEDEN;

EID: 33845228403     PISSN: 01698141     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ergon.2006.10.005     Document Type: Article

References (60)

1. Åkerstedt T., Knutsson A., Westerholm P., Theorell T., Alfredsson L., and Kecklund G. Sleep disturbances, work stress and work hours. A cross-sectional study. Journal of Psychosomatic Research 53 (2002) 741-748
2. Alvesson M. Organisationsteori och teknokratiskt medvetande (1993), Nerenius & Santérus förlag, Stockholm (in Swedish)
3. Alvesson M. Social identity and the problem of loyalty in knowledge-intensive companies. Journal of Management Studies 37 (2000) 1101-1123
4. Alvesson M. Knowledge Work and Knowledge-Intensive firms (2003), Oxford University Press, Oxford
5. Arbuckle J.L. Amos 5.0 update to the Amos user's guide (2003), SmallWaters Corporation, Chicago
6. Bollen K. Structural Equations with Latent Variables (1989), Wiley, New York
7. Brown M.M. An exploratory study of job satisfaction and work motivation of a selected group of information technology consultant in the Delaware valley. Doctoral Dissertation (2002), Wilmington College, United States
8. Browne M.W., and Cudeck R. Alternative ways of assessing model fit. In: Bollen K.A., and Long J.S. (Eds). Testing Structural Equation Models (1993), Sage Publications Inc, Newbury Park 136-162
9. Caplen Jensen B., Netterström B., and Borg V. ARIT-Arbetsmiljöet indenfor IT-branchen (2003), Arbejdsmiljöinstituttet, Copenhagen (in Danish)
10. Cox T., and Ferguson E. Measurment of subjective work environment. Work & Stress 8 (1994) 98-109
11. Cox T., Griffiths A., and Rial-Gonzales E. Research on Work-related Stress (2000), Office for official publications of the European communities, Luxembourg
12. Dahlman I. En studie av möjliga orsaker till ohälsa på en IT-arbetsplats. Examensarbete vid Arbetslivsinstitutets företagsläkarutbildning (2004), Arbetslivsinstitutet (National Institute for Working Life, NIWL), Stockholm (in Swedish)
13. Davies K., and Mathieu C. Gender inequality in the IT sector in Sweden and Ireland. Work Life in Transition 2005 (2005), National Institute for Working Life (NIWL), Stockholm p. 3
14. De Jonge J., van Breukelen J.P., Landeweerd J.A., and Nijhuis F.J.N. Comparing group and individual level assessments of job characteristics in testing the job demand-control model: a multilevel approach. Human Relations 52 (1999) 95-122
15. Docherty P., and Huzzard T. Marknads-, management- och medarbetartrender 1985-2005. In: von Otter C. (Ed). Ute och inne i svenskt arbetsliv. Arbetsliv i omvandling 2003 Vol. 8 (2003), Arbetslivsinstitutet (National Institute for Working Life, NIWL), Stockholm 135-157 (in Swedish)
16. European Foundation, 2000. Living conditions, working conditions and industrial relations in the knowledge society. European Foundation for the Improvement of Living and Working Conditions, Dublin.
17. European Foundation, 2005. The knowledge-intensive business services sector-what future? European Foundation for the Improvement of Living and Working Conditions, Dublin.
18. Frankenhaeuser M., and Ödman M. Stress en del av livet (1983), Brombergs Bokförlag AB, Värnamo, Sweden (in Swedish)
19. Hackman J.R., and Oldham G.R. Work Redesign (1980), Addison-Wesley Publishing Company, Reading, MA
20. Herzberg F., Mausner B., and Snyderman B.B. The Motivation to Work (1959), Wiley, New York
21. Houkes I., Janssen P.P.M., De Jonge J., and Bakker A.B. Specific determinants of intrinsic work motivation, emotional exhaustion and turnover intention: a multisample longitudinal study. Journal of Occupational and Organizational Psychology 76 (2003) 427-450
22. Hu L.T., and Bentler P.M. Evaluating model fit. In: Hoyle R.H. (Ed). Structural Equation Modeling. Concepts, Issues, and Applications (1995), Sage, London 76-99
23. Ivergård T. An ergonomics approach for work in the next millennium in an IT world. Behaviour & Information Technology 19 (2000) 139-148
24. Jacobsson C., Pousette A., and Thylefors I. Managing stress and feelings of mastery among Swedish comprehensive school teachers. Scandinavian Journal of Educational Research 45 (2001) 37-53
25. Johansson J.A., Kadefors R., Rubenowitz S., Klingenstierna U., Lindström I., Engström T., and Johansson M. Musculoskeletal Symptoms, Ergonomic Aspects and Psychosocial Factors in Two Different Truck Assembly Concepts. International Journal of Industrial Ergonomics 12 (1993) 35-48
26. Jewell L.N. Contemporary Industrial/Organizational Psychology. third ed (1998), Brooks/Cole Publishing Company, Pacific Grove
27. Jöreskog K., and Sörbom D. LISREL 8: Structural Equation Modeling with the SIMPLIS command language (1993), Lawrence Erlbaum Associates Publisher, London
28. Kalimo R., and Mejman T. Psychological and behavioural responses to stress at work. In: Kalimo R., El-Batawi M.A., and Cooper C.L. (Eds). Psychosocial Factors at Work and their Relation to Health (1987), World Health Organization (WHO), Geneva 23-36
29. Karasek R. Job demands, job decision latitude, and mental strain: implications for job redesign. Administrative Science Quarterly 24 (1979) 285-308
30. Karasek R., and Theorell T. Healthy work. Stress, Productivity, and the Reconstruction of Working Life (1990), Basic Books Inc, New York
31. Kjellberg A., and Wadman C. Subjektiv stress och dess samband med psykosociala förhållanden och besvär: En prövning av Stress-Energi-modellen (Arbete och Hälsa 2002) Vol. 12 (2002), Arbetslivsinstitutet (National institute for working life, NIWL), Stockholm (in swedish)
32. Kline R.B. Principles and Practice of Structural Equation Modelling (1998), The Guilford Press, New York
33. Kärreman D., Sveningsson S., and Alvesson M. The return of Machine Bureaucracy? Management control in the work settings of professionals. International Studies of Management & Organization 32 (2003) 70-92
34. Larsman P., Sandsjö L., Klipstein A., Vollenbroek-Hutten M., and Christensen H. Perceived work demands, felt stress, and musculoskeletal neck/shoulder symptoms among elderly female computer uses. The NEW study. European Journal of Applied Physiology 96 (2006) 127-135
35. Le Blanc P., De Jonge J., and Schaufeli W. Job stress and health. In: Chmiel N. (Ed). Introduction to Work and Organizational Psychology: A European Perspective (2000), Blackwell Publishers Ltd, Oxford, UK 148-177
36. Levi L. Fitting work to human capacities and needs: improvements in the content and organization of work. In: Kalimo R., El-Batawi M.A., and Cooper C.L. (Eds). Psychosocial Factors at Work and their Relation to Health (1987), World Health Organization (WHO), Geneva 168-184
37. Levi L., Frankenhaeuser M., and Gardell B. The characteristics of the workplace and the nature of its social demands. In: Wolf Jr. S.G., and Finestone A.J. (Eds). Occupational Stress. Health and Performance at Work (1986), PSG Publishing Company, Inc., Littleton, Massachusetts 54-67
38. Levy P.E. Industrial/organizational Psychology. Understanding the Workplace (2003), Houghton Mifflin Company, New York
39. Lim V.K.G., and Teo T.S.H. Occupational stress among information technology personnel in Singapore. International Journal of Information Management 19 (1999) 277-291
40. Locke E.A., and Latham G.P. Building a practically useful theory of goal setting and task motivation: a 35-year odyssey. American Psychologist 57 (2002) 705-717
41. Mackay C.J., Cox T., Burrowa G., and LA J. An inventory for the measurement of self reported stress and arousal. British Journal of Clinical Psychology 17 (1978) 283-284
42. Melin B., and Lundberg U. A biopsychosocial approach to work-stress and musculoskeletal disorders. Journal of Psychophysiology 11 (1997) 238-247
43. Mitchell T.R. Matching motivational strategies with organizational contexts. In: Cummings L.L., and Staw B.M. (Eds). Research in Organizational Behavior (1997), JAI Press Inc., Greenwich 57-149
44. Moorhead G., and Griffin R.W. Organizational Behavior. Managing People and Organizations. seventh ed (2004), Houghton Mifflin Company, New York
45. Pousette A., and Johansson Hanse J. Job characteristics as predictors of ill-health and sickness absenteeism in different occupational types-a multigroup structural equation modelling approach. Work & Stress 16 (2002) 229-250
46. Pritchard R.D., and Payne S.C. Performance management practices and motivation. In: Holman D., Wall T.D., Clegg C.W., Sparrow P., and Howard A. (Eds). The New Workplace: A Guide to the Human Impact of Modern Working Practices (2003), Wiley, West Sussex 219-244
47. Robbins S.P. Essentials of Organizational Behavior. fifth ed (1997), Prentice-Hall, Englewood Cliffs, NJ
48. Rubenowitz S. Survey and intervention of ergonomic problems at the workplace. International Journal of Industrial Ergonomics 19 (1997) 271-275
49. Sargent L.D., and Terry D.J. The moderating role of social support in Karasek′s job strain model. Work & Stress 14 (2000) 245-261
50. Schou P. Arbetsmotivation-En studie av ingenjörer (Work motivation-a study of engineers). Doctoral Dissertation (1991), Stockholm School of Economics, Sweden (in Swedish)
51. Schumacker R.E., and Lomax R.G. A Beginner's Guide to Structural Equation Modeling (1996), Lawrence Erlbaum, Mahwah, NJ
52. Shadish W.R., Cook T.D., and Campbell D.T. Experimental and Quasi-experimental Designs for Generalized Causal Inference (2002), Houghton Mifflin Company, New York
53. Sims D., Fineman S., and Gabriel Y. Organizing & Organizations (1993), SAGE Publications Ltd, London
54. Sobel M.E. Asymptotic confidence intervals for indirect effects in structural equation models. In: Leinhardt S. (Ed). Sociological Methodology 1982 (1982), American Sociological Association, Washington DC 290-312
55. Statistics Sweden, 2002. Trender och Prognoser 2002. Statistiska Centralbyrån (SCB), Stockholm (in Swedish, English summary).
56. Söderström, M., Jeding, K., Ekstedt, M., Kecklund, G., Åkerstedt, T., 2003. Arbetsmiljö, stress och utbrändhet inom ett företag i IT-branschen (The work environment, stress and burn out in a Swedish IT company). Stressforsknings-rapport, nr 312. Institutet för psykosocial medicin (IPM), Karolinska institutet, Stockholm (in Swedish, English summary).
57. Theorell T., Perski A., Åkerstedt T., Sigala F., Ahlberg-Hultén G., Svensson J., and Eneroth P. Changes in job strain in relation to changes in physiological state. A longitudinal study. Scandinavian Journal of Work, Environment & Health 14 (1988) 189-196
58. Van Yperen N.W., and Hagedoorn M. Do high job demands increase intrinsic motivation or fatigue or both? The role of job control and job social support. Academy of Management Journal 46 (2003) 339-348
59. Warr P. A conceptual framework for the study of work and mental health. Work & Stress 8 (1994) 84-97
60. Weiss D.J., Dawis R.V., England G.W., and Lofquist L.H. Manual for the Minnesota Satisfaction Questionnaire (1967), Industrial Relations Center, University of Minnesota, Minneapolis