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Additional support to this notion can be found in earlier studies observing how the credibility of the top management team positively influences the credibility of financial communication. See
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Reputational capital can be conceived as the total value of a company's brands and stakeholder relationships. See. Fombrun C., and van Riel C. Fame and Fortune. How Successful Companies Build Winning Reputations (2004), FT Prentice Hall, New York
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note
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A report issued by Merrill Lynch in September 2002 defined Capitalia as a "high perceived risk" bank. Most reports issued in the second half of 2002 reflected similar concerns about the capacity of managers to successfully restructure the new group after the merger of its various parts.
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note
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On March 28, when the arrival of Mr Passera was officially announced, the stock price rose 9.64 per cent, even though on the very same day the board of directors reported that 2001 net income had halved compared with the previous year. In the following weeks, most analysts' reports upgraded their recommendations from "hold" to "add".
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note
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The leading Italian business newspaper, Il Sole-24 Ore, explicitly links the substantial raise of Banca Intesa stock price (+1.84 per cent in a day) with the "effective and convincing presentation of its CEO". Together with the "transparency" of the plan, Passera's personal engagement is credited for having reassured analysts, garnered consensus around ambitious income targets, and induced analysts' to revise their forecasts (Il Sole-24 Ore, Wednesday, 11 September 2002, p31).
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note
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Reports issued in the early months of 2004 confirmed or even upgraded their recommendations even in the presence of unsatisfactory results for 2003. Della Valle's detailed and confident presentation managed to convince analysts that weak sales growth was attributable to external economic conditions and that the fundamental business model was sound, as reflected in comments appearing in most reports.
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R. S. Kaplan, D. P. Norton. Having trouble with your strategy? Then map it. Harvard Business Review (September-October (2000)). See also M. Gietzmann, Disclosure of timely and forward looking statements and patterns of major institutional ownership, Long Range Planning, doi:10.1016/j.lrp.2006.09.05.
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Several investors and analysts publicly criticised the managers' conduct. Assogestioni, the association of Italian fund managers, released an official comment, remarking how Telecom Italia communication policy "caused severe economic damage to shareholders and continues to generate inadmissible uncertainty about the shares' valuation".
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Companies are now required to guarantee that: a) each member of the audit committee is independent of management, prohibiting the member from being an affiliated person of the company or any subsidiary apart from his or her capacity as a member of the board and any board committee; b) the audit committee is directly responsible for the appointment, compensation, retention and oversight of the company's outside auditor, who is expected to report directly to the audit committee; c) the audit committee has authority to engage independent counsel and other advisors it determines are necessary for the committee to carry out its duties; d) the audit committee is granted appropriate funding.
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R. G. Eccles, R. M. Grant and C. B. M. van Riel, Reputation and transparency: Lessons from a painful period in public disclosure, Long Range Planning, doi:10.1016/j.lrp.2006.09.004.
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R. G. Eccles, R. M. Grant and C. B. M. van Riel, op. cit.
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This assertion is backed up by recent research showing how managers may mitigate the negative impact of financial restatements; see F. H. M. Gertsen, C. B. M. van Riel and G. Berens, Avoiding reputation damage in financial restatements, Long Range Planning, doi:10.1016/j.lrp.2006.09.002.
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In fact recent research emphasizes that accounting scandals seem to be driven more by overambitious and ill-fitting strategies, rather than pure frauds; see R. M Grant and M. Visconti, The strategic background of corporate accounting scandals, Long Range Planning, doi:10.1016/j.lrp.2006.09.003.
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