메뉴 건너뛰기




Volumn 25, Issue 6, 2006, Pages 479-488

Determinants of success for online communities: An empirical study

Author keywords

Information quality; Member loyalty; Service quality; Success of online communities; System quality

Indexed keywords

ENGINEERING RESEARCH; INTERNET; MATHEMATICAL MODELS; QUALITY OF SERVICE; USER INTERFACES;

EID: 33751191857     PISSN: 0144929X     EISSN: 13623001     Source Type: Journal    
DOI: 10.1080/01449290500330422     Document Type: Article
Times cited : (191)

References (51)
  • 1
    • 8344254454 scopus 로고    scopus 로고
    • The impact of the online and offline features on the user acceptance of Internet shopping malls
    • AHN, T., RYU, S. and HAN, I., 2004, The impact of the online and offline features on the user acceptance of Internet shopping malls. Electronic Commerce Research and Applications, 3, pp. 405-420.
    • (2004) Electronic Commerce Research and Applications , vol.3 , pp. 405-420
    • Ahn, T.1    Ryu, S.2    Han, I.3
  • 5
    • 0020749247 scopus 로고
    • Development of a tool for measuring and analyzing computer users satisfaction
    • BAILEY, J.E. and PEARSON, S.W., 1983, Development of a tool for measuring and analyzing computer users satisfaction. Management Science, 29, pp. 53-63.
    • (1983) Management Science , vol.29 , pp. 53-63
    • Bailey, J.E.1    Pearson, S.W.2
  • 7
    • 2342559169 scopus 로고    scopus 로고
    • An empirical investigation of decision-making satisfaction in web-based decision support systems
    • BHARATI, P. and CHAUDHURY, A., 2004, An empirical investigation of decision-making satisfaction in web-based decision support systems. Decision Support Systems, 37, pp. 187-197.
    • (2004) Decision Support Systems , vol.37 , pp. 187-197
    • Bharati, P.1    Chaudhury, A.2
  • 8
    • 0001233581 scopus 로고
    • Alternative ways of assessing model fit
    • K.A. Bollen & J.S. Long (Eds), (Newbury Park, CA: Sage Publications)
    • BROWNE, M.W. and CUDECK, R., 1993, Alternative ways of assessing model fit. In Testing Structural Equation Models, K.A. Bollen & J.S. Long (Eds), pp. 136-162 (Newbury Park, CA: Sage Publications).
    • (1993) Testing Structural Equation Models , pp. 136-162
    • Browne, M.W.1    Cudeck, R.2
  • 9
    • 0031314601 scopus 로고    scopus 로고
    • Advancing the theory of adaptive structuration: The development of a scale to measure faithfulness of appropriation
    • CHIN, W.W., GOPAL, A. and SALISBURY, W.D., 1997, Advancing the theory of adaptive structuration: the development of a scale to measure faithfulness of appropriation. Information Systems Research, 8, pp. 342-367.
    • (1997) Information Systems Research , vol.8 , pp. 342-367
    • Chin, W.W.1    Gopal, A.2    Salisbury, W.D.3
  • 10
    • 2342653557 scopus 로고    scopus 로고
    • The antecedents of consumers' loyalty toward internet service providers
    • CHIOU, J.S., 2004, The antecedents of consumers' loyalty toward Internet Service Providers. Information and Management, 41, pp. 685-695.
    • (2004) Information and Management , vol.41 , pp. 685-695
    • Chiou, J.S.1
  • 11
    • 72249114849 scopus 로고
    • Information system success: The quest for the dependent variable
    • DELONE, W.H. and MCLEAN, E.R., 1992, Information system success: the quest for the dependent variable. Information Systems Research, 3, pp. 60-95.
    • (1992) Information Systems Research , vol.3 , pp. 60-95
    • Delone, W.H.1    Mclean, E.R.2
  • 12
    • 0037368865 scopus 로고    scopus 로고
    • The DeLone and McLean model of information systems success: A ten-year update
    • DELONE, W.H. and MCLEAN, E.R., 2003, The DeLone and McLean model of information systems success: a ten-year update. Journal of Management Information Systems, 19, pp. 9-30.
    • (2003) Journal of Management Information Systems , vol.19 , pp. 9-30
    • Delone, W.H.1    Mclean, E.R.2
  • 13
    • 0034747495 scopus 로고    scopus 로고
    • Internet use in the contemporary media environment
    • FLANAGIN, A.J. and METZGER, M.J., 2001, Internet use in the contemporary media environment. Human Communication Research, 27, pp. 153-181.
    • (2001) Human Communication Research , vol.27 , pp. 153-181
    • Flanagin, A.J.1    Metzger, M.J.2
  • 14
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement error
    • FORNELL, C. and LARCKER, D.F., 1981, Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, pp. 39-50.
    • (1981) Journal of Marketing Research , vol.18 , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 17
    • 1942504061 scopus 로고    scopus 로고
    • Creation and recreation: Motivating collaboration to generate knowledge capital in online communities
    • HALL, H. and GRAHAM, D., 2004, Creation and recreation: motivating collaboration to generate knowledge capital in online communities. International Journal of Information Management, 24, pp. 235-246.
    • (2004) International Journal of Information Management , vol.24 , pp. 235-246
    • Hall, H.1    Graham, D.2
  • 18
    • 0035673264 scopus 로고    scopus 로고
    • Determinants of user acceptance of digital libraries: An empirical examination of individual differences and system characteristics
    • HONG, W., THONG, J.Y.L., WONG, W.M. and TAM, K.Y., 2001, Determinants of user acceptance of digital libraries: an empirical examination of individual differences and system characteristics. Journal of Management Information Systems, 19, pp. 97-124.
    • (2001) Journal of Management Information Systems , vol.19 , pp. 97-124
    • Hong, W.1    Thong, J.Y.L.2    Wong, W.M.3    Tam, K.Y.4
  • 21
    • 0012204227 scopus 로고    scopus 로고
    • A survey of current research on online communities of practice
    • JOHNSON, C.M., 2001, A survey of current research on online communities of practice. Internet and Higher Education, 4, pp. 45-60.
    • (2001) Internet and Higher Education , vol.4 , pp. 45-60
    • Johnson, C.M.1
  • 24
    • 2342563861 scopus 로고    scopus 로고
    • Effects of an online virtual community on customer loyalty and travel product purchases
    • KIM, W.G., LEE, C. and HIEMSTRA, S.J., 2004, Effects of an online virtual community on customer loyalty and travel product purchases. Tourism Management, 25, pp. 343-355.
    • (2004) Tourism Management , vol.25 , pp. 343-355
    • Kim, W.G.1    Lee, C.2    Hiemstra, S.J.3
  • 26
    • 0347592347 scopus 로고    scopus 로고
    • Knowledge sharing in virtual communities: An e-business perspective
    • KOH, J. and KIM, Y.G., 2004, Knowledge sharing in virtual communities: an e-business perspective. Expert Systems with Applications, 26, pp. 155-166.
    • (2004) Expert Systems with Applications , vol.26 , pp. 155-166
    • Koh, J.1    Kim, Y.G.2
  • 27
    • 0041728810 scopus 로고    scopus 로고
    • A study on service quality of virtual community websites
    • KUO, Y.F., 2003, A study on service quality of virtual community websites. Total Quality Management, 14, pp. 461-473.
    • (2003) Total Quality Management , vol.14 , pp. 461-473
    • Kuo, Y.F.1
  • 28
    • 0035313689 scopus 로고    scopus 로고
    • Internet-based e-shopping and consumer attitudes: An empirical study
    • LIAO, Z. and CHEUNG, M.T., 2001, Internet-based e-shopping and consumer attitudes: an empirical study. Information and Management, 38, pp. 299-306.
    • (2001) Information and Management , vol.38 , pp. 299-306
    • Liao, Z.1    Cheung, M.T.2
  • 29
    • 0018022184 scopus 로고
    • Measuring information output: A communication systems approach
    • MASON, R.O., 1978, Measuring information output: a communication systems approach. Information and Management, 1, pp. 219-234.
    • (1978) Information and Management , vol.1 , pp. 219-234
    • Mason, R.O.1
  • 31
    • 33645526860 scopus 로고    scopus 로고
    • The impact of state-level social capital on the emergence of virtual communities
    • MATEI, S., 2004, The impact of state-level social capital on the emergence of virtual communities. Journal of Broadcasting and Electronic Media, 48, pp. 23-40.
    • (2004) Journal of Broadcasting and Electronic Media , vol.48 , pp. 23-40
    • Matei, S.1
  • 32
    • 0041880038 scopus 로고    scopus 로고
    • User-developed application and information systems success: A test of DeLone and McLean's model
    • MCGILL, T., HOBBS, V. and KLOBAS, J., 2003, User-developed application and information systems success: a test of DeLone and McLean's model. Information Resources Management Journal, 16, pp. 24-45.
    • (2003) Information Resources Management Journal , vol.16 , pp. 24-45
    • Mcgill, T.1    Hobbs, V.2    Klobas, J.3
  • 33
    • 0002912140 scopus 로고    scopus 로고
    • Building stronger brands through online communities
    • MCWILLIAM, G., 2000, Building stronger brands through online communities. Sloan Management Review, 41, pp. 43-54.
    • (2000) Sloan Management Review , vol.41 , pp. 43-54
    • Mcwilliam, G.1
  • 34
    • 11144308866 scopus 로고    scopus 로고
    • E-commerce system success: An attempt to extend and respecify the DeLone and McLean model of IS success
    • MOLLA, A. and LICKER, P.S., 2001, E-commerce system success: an attempt to extend and respecify the DeLone and McLean model of IS success. Journal of Electronic Commerce Success, 2, pp. 1-11.
    • (2001) Journal of Electronic Commerce Success , vol.2 , pp. 1-11
    • Molla, A.1    Licker, P.S.2
  • 35
    • 0035538797 scopus 로고    scopus 로고
    • Sociability, interpersonal relations, and the Internet: Reconciling conflicting findings
    • NIE, N.H., 2001, Sociability, interpersonal relations, and the Internet: reconciling conflicting findings. American Behavioral Scientist, 45, pp. 420-435.
    • (2001) American Behavioral Scientist , vol.45 , pp. 420-435
    • Nie, N.H.1
  • 37
    • 0001312089 scopus 로고
    • SERVQUAL: A multiple item scale for measuring customer perceptions of service quality
    • PARASURAMAN, A., ZEITHAML, V.A. and BERRY, L.L., 1988, SERVQUAL: a multiple item scale for measuring customer perceptions of service quality, Journal of Retailing, 64, pp. 12-40.
    • (1988) Journal of Retailing , vol.64 , pp. 12-40
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 38
    • 53349142500 scopus 로고
    • Service quality: A measure of information systems effectiveness
    • PITT, L.F., WATSON, R.T. and KAVAN, C.B., 1995, Service quality: a measure of information systems effectiveness. MIS Quarterly, 19, pp. 173-187.
    • (1995) MIS Quarterly , vol.19 , pp. 173-187
    • Pitt, L.F.1    Watson, R.T.2    Kavan, C.B.3
  • 40
    • 0035555127 scopus 로고    scopus 로고
    • Sociability and usability in online communities: Determining and measuring success
    • PREECE, J., 2001, Sociability and usability in online communities: determining and measuring success. Behaviour and Information Technology, 20, pp. 347-356.
    • (2001) Behaviour and Information Technology , vol.20 , pp. 347-356
    • Preece, J.1
  • 44
    • 0031482189 scopus 로고    scopus 로고
    • A respecification and extension of the DeLone and McLean model of IS success
    • SEDDON, P.B., 1997, A respecification and extension of the DeLone and McLean model of IS success. Information Systems Research, 8, pp. 240-253.
    • (1997) Information Systems Research , vol.8 , pp. 240-253
    • Seddon, P.B.1
  • 47
    • 0036072124 scopus 로고    scopus 로고
    • Defining the virtual tourist community: Implications for tourism marketing
    • WANG, Y., YU, Q. and FESENMAJER, D.R., 2002, Defining the virtual tourist community: implications for tourism marketing. Tourism management, 23, pp. 407-417.
    • (2002) Tourism Management , vol.23 , pp. 407-417
    • Wang, Y.1    Yu, Q.A.2    Fesenmajer, D.R.3
  • 49
    • 0000330269 scopus 로고    scopus 로고
    • Communities of practice: The organizational frontier
    • WENGER, E.C. and SYNDER, W.M., 2000, Communities of practice: the organizational frontier. Harvard Business Review, 78, pp. 139-145.
    • (2000) Harvard Business Review , vol.78 , pp. 139-145
    • Wenger, E.C.1    Synder, W.M.2
  • 50
    • 0042536502 scopus 로고    scopus 로고
    • Exploring the factors enhancing member participation in online communities
    • YOO, W.S., SUH, K.S. and LEE, M.B., 2002, Exploring the factors enhancing member participation in online communities. Journal of Global Information Management, 10, pp. 55-71.
    • (2002) Journal of Global Information Management , vol.10 , pp. 55-71
    • Yoo, W.S.1    Suh, K.S.2    Lee, M.B.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.