Standardized measures in the changing information environment

Performance Measurement and Metrics

Volumn 7, Issue 3, 2006, Pages 127-141

  Poll, Roswitha ^a  

^a UNIVERSITY OF MÜNSTER   (Germany)

Author keywords

Information centres; International standards; Libraries; Measurement; Standardization

Indexed keywords

EID: 33751176507     PISSN: 14678047     EISSN: None     Source Type: Journal    
DOI: 10.1108/14678040610713093     Document Type: Article

References (7)

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2. Brophy, P. (2004), “The quality of libraries”, in Ed. Poll, R. (Ed.), Die effektive Bibliothek, Saur, pp. 3046.
3. De Jager, K. (2002), “Impacts and outcomes: searching for the most elusive indicators of academic library performance”, Proceedings of the 4th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Association of Research Libraries, Washington DC, pp. 291297.
4. Emmons, M. and Martin, W. (2002), “Engaging conversation: evaluation the contribution of library instruction to the quality of student research”, College and Research Libraries, Vol. 63, pp. 545560.
5. Kaplan, R.S. and Norton, D.P. (1996), The Balanced Scorecard. Translating Strategy into Action, Harvard Business School Press, Boston, MA.
6. Smith, E.T. (2003), “Assessing collection usefulness: an investigation of library ownership of the resources graduate students use”, College & Research Libraries, Vol. 64, pp. 344355.
7. Tunón, J. and Brydges, B. (2006), “Improving the quality of university libraries through citation mining and analysis using two new dissertation bibliometric assessment tools”, paper presented at the World Library and Information Congress: 71st IFLA General Conference and Council 2006, available at: www.ifla.org/IV/ifla71/Programme.htm.