What affects travellers' preference of e-travel or traditional travel agencies: An empirical study

International Journal of Services and Standards

Volumn 2, Issue 4, 2006, Pages 385-399

  Zhang, Yue ^a   Driscoll, Donna A ^a   Lazarony, Paul J ^a   Lin, Binshan ^b   Zhang, Ruidong ^c  

^a CALIFORNIA STATE UNIVERSITY   (United States)

^b LOUISIANA STATE UNIVERSITY   (United States)

^c UNIVERSITY OF WISCONSIN EAU CLAIRE   (United States)

Author keywords

E service; E travel; Online consumer study; Service standards; Travel service industry

Indexed keywords

EID: 33751072911     PISSN: 17408849     EISSN: 17408857     Source Type: Journal    
DOI: 10.1504/IJSS.2006.010471     Document Type: Article

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