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Volumn 26, Issue 7, 2006, Pages 747-763

Developing the profiles of supermarket customers through data mining

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITIVENESS; CONSUMPTION BEHAVIOR; DATA MINING; MANAGEMENT PRACTICE; MARKET DEVELOPMENT; SHOPPING ACTIVITY;

EID: 33750108992     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060600898252     Document Type: Article
Times cited : (26)

References (24)
  • 1
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    • Harlow: Addison Wesley Longman Limited
    • Adriaans, P. and Zantinge, D. (1998) Data Mining. Harlow: Addison Wesley Longman Limited.
    • (1998) Data Mining
    • Adriaans, P.1    Zantinge, D.2
  • 2
  • 7
    • 33746613753 scopus 로고
    • A study on the business free independent traveler's market segmentation in accordance with hotel selection factors
    • Chung, K. and Hahn, S. (1995) A study on the business free independent traveler's market segmentation in accordance with hotel selection factors Korean Hotel Administration Review, 3(2), pp. 125-55.
    • (1995) Korean Hotel Administration Review , vol.3 , Issue.2 , pp. 125-155
    • Chung, K.1    Hahn, S.2
  • 8
    • 13244253541 scopus 로고    scopus 로고
    • Clementine 8.0. Chicago IL: SPSS Inc
    • Clementine 8.0. (2003) User's Guide. Chicago IL: SPSS Inc.
    • (2003) User's Guide
  • 13
    • 38149144964 scopus 로고
    • The measurement of gaps in the quality of hotel services
    • Lewis, R. (1987) The measurement of gaps in the quality of hotel services International Journal of Hospitality Management, 6(2), pp. 83-8.
    • (1987) International Journal of Hospitality Management , vol.6 , Issue.2 , pp. 83-88
    • Lewis, R.1
  • 15
    • 0346962296 scopus 로고    scopus 로고
    • Data mining update: New models to pursue old objectives
    • Menon, S. and Sharda, R. (1999) Data mining update: New models to pursue old objectives OR/MS Today, 26(3), pp. 26-9.
    • (1999) OR/MS Today , vol.26 , Issue.3 , pp. 26-29
    • Menon, S.1    Sharda, R.2
  • 16
    • 0242360316 scopus 로고    scopus 로고
    • 'Competitive benchmarking of Korean luxury hotels using the analytic hierarchy process and competitive gap analysis'
    • Min, H. and Min, H. (1996) 'Competitive benchmarking of Korean luxury hotels using the analytic hierarchy process and competitive gap analysis,' Journal of Services Marketing, 10(3), pp. 58-72.
    • (1996) Journal of Services Marketing , vol.10 , Issue.3 , pp. 58-72
    • Min, H.1    Min, H.2
  • 17
    • 84986019285 scopus 로고    scopus 로고
    • Dynamic benchmarking of hotel service quality
    • Min, H. and Min, H. and Chung, K. (2002) Dynamic benchmarking of hotel service quality Journal of Services Marketing, 16(4), pp. 302-19.
    • (2002) Journal of Services Marketing , vol.16 , Issue.4 , pp. 302-319
    • Min, H.1    Min, H.2    Chung, K.3
  • 18
    • 0025486182 scopus 로고
    • Zero defections: Quality comes to services
    • (September-October)
    • Reichheld, F. and Sasser, W., Jr. (1990) Zero defections: Quality comes to services Harvard Business Review, 68(September-October), pp. 105-11.
    • (1990) Harvard Business Review , vol.68 , pp. 105-111
    • Reichheld, F.1    Sasser Jr., W.2
  • 20
    • 0003977901 scopus 로고    scopus 로고
    • SPSS Base 12.0. Chicago IL: SPSS Inc
    • SPSS Base 12.0. (2004) User's Guide. Chicago IL: SPSS Inc.
    • (2004) User's Guide
  • 21
    • 33746622156 scopus 로고
    • Travelers rate services
    • Stacey, J. (1995) Travelers rate services USA Today, pp. 6E.
    • (1995) USA Today
    • Stacey, J.1
  • 24
    • 33746658742 scopus 로고    scopus 로고
    • What customers really want: How that affect what services to deliver
    • In Amherst MA: AMCOM, HRD Press
    • Zifko-Baliga, G. (1999) What customers really want: How that affect what services to deliver. In Best Practices in Customer Service. (pp. 96-103). Amherst MA: AMCOM, HRD Press.
    • (1999) Best Practices in Customer Service , pp. 96-103
    • Zifko-Baliga, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.