Identifying challenges for facilitation in communities of practice

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn 1, Issue , 2006, Pages

  Tarmizi, Halbana ^a   De Vreede, Gert Jan ^a,b   Zigurs, Ilze ^a  

^a UNIVERSITY OF NEBRASKA AT OMAHA   (United States)

^b DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

COMMUNITIES OF PRACTICE (COP); FACILITATION TASKS; ONLINE SURVEY;

DECISION SUPPORT SYSTEMS; ELECTRONIC COMMUNITIES; INFORMATION MANAGEMENT; ONLINE SYSTEMS; SURVEYS;

SOCIAL ASPECTS;

EID: 33749641690     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2006.210     Document Type: Conference Paper

References (31)

1. Andrews, D., Nonnecke, B. and Preece, J. (2003). Electronic survey methodology: A case study in reaching hard to involve Internet Users, International Journal of Human-Computer Interaction, 16, 2, 185-210.
2. Ardichvili, A., Page, V. and Wentling, T. (2003). Motivation and barriers to participation in virtual knowledge-sharing communities of practice, Journal of Knowledge Management, 7, 1, 64-77
3. Bostrom, R. P., Anson, R. and Clawson, V. K. (1993). Group facilitation and group support systems, in L. M. Jessup and J. S. Valacich (Eds.), Group Support Systems: New Perspectives, New York, USA, McMillan Publishing Company, 146-168
4. Clawson, V. K. and Bostrom, R. P. (1996). Research driven facilitation training for computer supported environments, Group Decision and Negotiation, 1, 7-29
5. Constant, D. Keisler, S. and Sproull, L. (1994). What's mine is ours, or is it? A study of attitudes about information sharing, Information Systems Research, 5, 4, 400-421.
6. Dholakia, U. M., Bagozzi, R. P., and Pearo, L. K. (2004). A Social Influence Model of Consumer Participation in Network- and Small-Group-Based Virtual Communities, International Journal of Research in Marketing, 21, 241-263.
7. Dickson, G., Limayem, M., Lee-Partridge, J. and DeSanctis, G. (1996). Facilitating computer supported meetings: A cumulative analysis in a multiple criteria task environment, Group Decision and Negotiation, 5, 1, 51-72
8. Dube, L., Bourhis, A. and Jacob, R. (2003). The impact of structural characteristics on the launching of intentionally formed virtual communities of practice, Cahier du GReSI, 3, 9, 1-20.
9. Ferrán-Urdaneta, C. (1999). Teams or communities? organizational structures for knowledge management, in Proceeding of SIGCPR '99, New Orleans, LA, USA, 128-134.
10. Fontaine, M. (2001). Keeping communities of practice afloat: Understanding and fostering roles in communities, Knowledge Management Review, 4, 4, 16-21.
11. Girgersohn, A. and Lee, A. (2002). Making Web Sites be places for social interaction, Proceeding of CSCW 2002, 136-145.
12. Gongla, P. and Rizzuto, C. R. (2001). Evolving communities of practice: IBM Global Services experience, IBM Systems Journal, 40, 4, 842-862.
13. Griffith, T., Fuller M., Northcraft G. (1998). Facilitator influence in Group Support Systems, Information Systems Research, 9, 1, 20-36
14. Hildreth, P., Kimble, C. and Wright, P. (2000). Communities of practice in the distributed international environment, Journal of Knowledge Management, 4, 1, 27-38
15. Kelly, S. U., Sung, C. and Farnham, S. (2002). Designing for Improved Social Responsibility, User Participation and Content in On-line Communities, Proceeding of CHI 2002, Minneapolis, Minnesota.
16. Kimball, L. and Ladd, A. (2004). Facilitator toolkit for building and sustaining virtual communities of practice, in Paul M. Hildreth and Chris Kimble (Eds.) Knowledge Networks: Innovation through Communities of Practice, Hershey, PA, USA, Idea Group Pub., 202-215
17. Kimble, C., Li, F. and Barlow, A. (2000). Effective Virtual Teams Through Communities of Practice, University of Strathclyde Management Science Research Paper No. 00/9.
18. Lave, J. and Wenger, E. (1991). Situated Learning: Legitimate Peripheral Participation. Cambridge, England, Cambridge University Press
19. Lesser, E. L. and Storck, J. (2001). Communities of practice and organizational performance, IBM Systems Journal, 40, 4, 831-841.
20. McDermott, R. (2000). Knowing in Community: 10 Critical Success Factors in Building Communities of Practice, IHRIM Journal, March.
21. Muller, M. J. and Carey, K. (2002). Design as a minority discipline in software company: Toward requirements for a community of practice, In Proceedings CHI2002, Minneapolis, MN, USA
22. Niederman, F., Beise, C. M. and Beranek, P. M. (1996). Issues and concerns about computer-supported meetings: The facilitator's perspective, MIS Quarterly, 20, 1, 1-22
23. Pawlowski, S. D., Robey, D. and Raven, A. (2000). Supporting shared information systems: boundary objects, communities, and brokering, in Proceedings of the 21st International Conference on Information Systems, December 10-13, Brisbane, Australia, 329-338
24. Robbins, E. E. (2002). Evaluation of Participation in an Online Community of Practice, Master Thesis at University of North Carolina at Chapel Hill.
25. Robey, D., Ross, J. W. and Boudreau, M.-C. (2002). Learning to implement enterprise systems: An exploratory study of the dialectics of change, Journal of Management Information Systems, 19, 1, 17-46
26. Swan, J., Scarborough, H. and Robertson, M. (2002). The construction of 'communities of practice' in the management of innovation, Management Learning, 33, 4, 477-496.
27. Tarmizi, H. and de Vreede, G.-J. (2005). A Facilitation Task Taxonomy for Communities of Practice, Proceedings of the Eleventh Americas Conference on Information Systems, Omaha, Nebraska.
28. Van House, N. A., Butler, M. H. and Schiff, L. R. (1998). Cooperative knowledge work and practices of trust: Sharing environmental planning data sets, in S. Poltrock and J. Grudin (Eds.) CSCW'98: Proceedings of the ACM Conference on Computer Supported Cooperative Work, November 14-18, Seattle, WA, USA, ACM Press, 335-343.
29. Wenger E., McDermott R. and Snyder W. M. (2002). Cultivating communities of practice, Boston, MA, USA, Harvard Business School Press
30. Yoo, W.-S., Suh, K.-S. and Lee, M.-B. (2002). Exploring the Factors Enhancing Member Participation in Virtual Communities, Journal of Global Information Management, 10, 3, 55-71.
31. Yun, G. W. and Trumbo, C. W. (2000). Comparative response to a survey executed by post, e-mail & web form, Journal of Computer Mediated Communication, September.