Impact of EFQM Excellence Model on leadership in German and UK organisations

International Journal of Quality & Reliability Management

Volumn 23, Issue 9, 2006, Pages 1068-1091

  Mccarthy, Grace ^a   Greatbanks, Richard ^b  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b UNIVERSITY OF OTAGO   (New Zealand)

Author keywords

Business Excellence Model; European Foundation for Quality Management; Germany; Leadership; Quality assessment; United Kingdom

Indexed keywords

EID: 33749384540     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710610704221     Document Type: Article

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