Assuring quality/resisting quality assurance: Academics' responses to 'quality' in some Australian universities

Quality in Higher Education

Volumn 12, Issue 2, 2006, Pages 161-173

  Anderson, Gina ^a  

^a UNIVERSITY OF WESTERN SYDNEY   (Australia)

Author keywords

Academics; Performance Appraisals; Quality; Resistance; Student evaluations

Indexed keywords

EID: 33749189068     PISSN: 13538322     EISSN: 14701081     Source Type: Journal    
DOI: 10.1080/13538320600916767     Document Type: Article

References (43)

1. Anderson, D. and Johnson, R. and Saha, L.(2002) Changes in Academic Work - Implications for universities of the changing age distribution and work roles of academic staff. Canberra: Department of Education, Science and Training.
2. Australian Universities Quality Agency (AUQA),.(2003) 2002 Reports - Institutional audit, analysis and comment. Canberra: Australian Universities Quality Agency.
3. Baldwin, P.(1991) Higher Education: Quality and diversity in the 1990s - A policy statement. Canberra: Australian Government Printing Agency.
4. Ballantyne, R. and Borthwick, J. and Packer, J. (2000) 'Beyond student evaluation of teaching: Identifying and addressing academic staff development needs' Assessment and Evaluation in Higher Education, 25((3)), pp. 221-36.
5. Barcan, R. (1996) 'The body of the (humanities) academic, or, "what is an academic?" Southern Review, 29((2)), pp. 128-45.
6. Barrow, M. (1999) 'Quality-management systems and dramaturgical compliance' Quality in Higher Education, 5((1)), pp. 27-36.
7. Bedggood, R. and Pollard, R. (1999) 'Uses and misuses of student opinion surveys in eight Australian universities' Australian Journal of Education, 43((2)), pp. 129-41.
8. Birnbaum, R.(2000) Management Fads in Higher Education - Where they come from, what they do, why they fail. San Francisco CA: Jossey-Bass.
9. Brennan, J. and Shah, T.(2000) Managing Quality in Higher Education. Buckingham: Organization for Economic Cooperation and Development/The Society for Research into Higher Education/Open University Press.
10. Chen, Y. and Hoshower, L.B. (2003) 'Student evaluation of teaching effectiveness: An assessment of student perception and motivation' Assessment and Evaluation in Higher Education, 28((1)), pp. 71-88.
11. Dawkins, J.(1987) Higher Education - A policy discussion paper. Canberra: Australian Government Printing Service.
12. Dearn, J. and Fraser, K. and Ryan, Y.(2002) Investigation into the Provision of Professional Development for University Teaching in Australia: A discussion paper. AvaiHable online at: http://www.dest.gov.au/highered/pubs/uni_teaching/uni_teaching.pdf (accessed 15 October 2004)
13. Department of Education, Science and Training (DEST).(2001) The National Report on Higher Education in Australia. Canberra: Department of Education, Science and Training.
14. Department of Education, Science and Training (DEST).(2002) Meeting the Challenges - The governance and management of universities. Canberra: Department of Education, Science and Training.
15. Everett, J.E. and Entrekin, L.V. (1994) 'Changing attitudes of Australian academics' Higher Education, 27, pp. 203-27.
16. Gatfield, T. and Barker, M. and Graham, P. (1999) 'Measuring student quality variables and the implications for management practices in higher education institutions: An Australian and international student perspective' Journal of Higher Education Policy and Management, 21((2)), pp. 239-52.
17. Harvey, L. and Knight, P.T.(1996) Transforming Higher Education. Buckingham: Society for Research into Higher Education/Open University Press.
18. Hoare, D.(1995) Higher Education Management Review. Canberra: Department of Employment, Education, Training and Youth Affairs.
19. Hort, L. (1996) 'Managing academics' work: Future performance in higher education - Australian Universities' Review, 2, pp. 3-5.
20. Johnson, R. (2000) 'The authority of the student evaluation questionnaire' Teaching in Higher Education, 5((4)), pp. 419-34.
21. Kniest, P. (2004) 'Student learning and teaching - who's assessing whom' Advocate, 11((4)), pp. 22-3.
22. Liston, C.(1999) Managing Quality and Standards. Buckingham: Open University Press.
23. McInnis, C.(1998) Change and Continuity in Academic Work. Canberra: Department of Employment, Education, Training and Youth Affairs.
24. McInnis, C. and Powles, M. and Anwyl, J.(1994) Australian Academics' Perspectives on Quality and Accountability. Melbourne: University of Melbourne Centre for the Study of Higher Education.
25. Meek, V. L. and Woods, F.(1997) Higher Education Governance and Management: An Australian study. Canberra: Department of Education, Training and Youth Affairs.
26. Morley, L.(2003) Quality and Power in Higher Education. Buckingham: Society for Research into Higher Education/Open University Press.
27. Moses, I.(1988) Academic Staff Evaluation and Development - A university case study. St Lucia: University of Queensland Press.
28. Newton, J. (2000) 'Feeding the beast or improving quality?: Academics' perceptions of quality assurance and quality monitoring' Quality in Higher Education, 6((2)), pp. 153-63.
29. Newton, J. (2002) 'Views from below: Academics coping with quality' Quality in Higher Education, 8((1)), pp. 39-61.
30. Pennington, D. (1998) 'Managing quality in higher education institutions of the 21st century: A framework for the future' Australian Journal of Education, 42((3)), pp. 256-70.
31. Piper, D.(1993) Quality Management in Universities. Canberra: Department of Employment, Education and Training.
32. Polster, C. and Newson, J.(1998) 'Don't count your blessings: The social accomplishments of performance indicators'. In Universities and Globalization - Critical perspectives. Thousand Oaks CA: Sage.
33. Salter, B. and Tapper, T. (2000) 'The politics of governance in higher education: The case of quality assurance' Political Studies, 48, pp. 66-87.
34. Selwyn, T. and Shore, C. (1992) 'ducation, markets and managers: A clash of cultures' Reflections, 4((November)), pp. 88-95.
35. Sheehan, B. and Welch, A.(1996) The Academic Profession in Australia. Canberra: Department of Employment, Education, Training and Youth Affairs.
36. Shore, C. and Roberts, S. (1995) Higher education and the panopticon paradigm: Quality assessment as 'disciplinary technology' Higher Education Review, 27((3)), pp. 8-17.
37. Shore, C. and Wright, S.(2000) 'Coercive accountability - The rise of audit culture in higher education'. In Audit Cultures - Anthropological studies in accountability, ethics and the academy. London: Routledge.
38. Stephenson, S.L. (2004) 'Saving quality from quality assurance' Perspectives, 8((3)), pp. 62-7.
39. Townley, B. (1993) 'Performance appraisal and the emergence of management' Journal of Management Studies, 30((2)), pp. 221-38.
40. Trow, M. (1994) 'Managerialism and the academic profession: The case of England' Higher Education Policy, 7((2)), pp. 11-18.
41. Trowler, P.(1998) Academics Responding to Change - New higher education frameworks and academic cultures. Buckingham: Society for Research into Higher Education/Open University Press.
42. Vidovich, L. (2001) 'That chameleon 'quality': The multiple and contradictory discourses of 'quality' policy in Australian higher education' Discourse, 22((2)), pp. 249-61.
43. Vidovich, L. and Currie, J.(1998) 'Changing accountability and autonomy at the 'coalface' of academic work in Australia'. In Universities and Globalization - Critical perspectives. Thousand Oaks CA: Sage.