ARTICLE;
GENERAL PRACTICE;
HEALTH CARE;
HUMAN;
IRELAND;
MEDICAL PRACTICE;
PRIMARY MEDICAL CARE;
QUESTIONNAIRE;
TRAINING;
UNITED KINGDOM;
WORLD HEALTH ORGANIZATION;
ADMINISTRATIVE PERSONNEL;
COMPARATIVE STUDY;
EDUCATION;
HEALTH CARE DELIVERY;
HEALTH PERSONNEL ATTITUDE;
HEALTH SERVICE;
HOSPITAL MANAGEMENT;
IN SERVICE TRAINING;
MANAGEMENT;
MEDICAL ASSISTANT;
ORGANIZATION AND MANAGEMENT;
PATIENT CARE;
PRIMARY NURSING;
PSYCHOLOGY;
STANDARDS;
TRENDS;
ADMINISTRATIVE PERSONNEL;
APPOINTMENTS AND SCHEDULES;
ATTITUDE OF HEALTH PERSONNEL;
CONTINUITY OF PATIENT CARE;
FAMILY PRACTICE;
HEALTH SERVICES ACCESSIBILITY;
HEALTH SERVICES NEEDS AND DEMAND;
HUMANS;
INSERVICE TRAINING;
MEDICAL RECEPTIONISTS;
NORTHERN IRELAND;
PRACTICE MANAGEMENT, MEDICAL;
PRIMARY NURSING;
QUESTIONNAIRES;
Department of Health, Social Services and Public safety: "Caring for people beyond tomorrow" 2005 [http://www.dhsspsni.gov.uk]. Castle Buildings, Belfast BT4 3SQ
The effect of GP telephone triage on numbers seeking same-day appointments
Jiwa M, Mathers N, Campbell M: The effect of GP telephone triage on numbers seeking same-day appointments. British Journal of General Practice 2002, 52(478):390-391.
How many surgery appointments should be offered to avoid undesirable numbers of "extras"?
Kendrick T, Kerry S: How many surgery appointments should be offered to avoid undesirable numbers of "extras"? British Journal of General Practice 1999:273-276.
How do general practices manage requests from patients for "same day" appointments? A questionnaire survey
Luthra M, Marshall M: How do general practices manage requests from patients for "same day" appointments? A questionnaire survey. British Journal of General Practice 2001, 51(462):39-41.
Telephone consultations to manage requests for same-day appointments: A randomised controlled trial in two practices
McKinstry B, Walker J, Campbell C, Heaney D, Wyke S: Telephone consultations to manage requests for same-day appointments: a randomised controlled trial in two practices. British Journal of General Practice 2002, 52:306-310.
Management in general practice: The challenge of the new general medical services contract
Checkland K: Management in general practice: the challenge of the new general medical services contract. British Journal of General Practice 2004, 54(507):734-739.
A qualitative study of the impact of the implementation of advanced access in primary healthcare on the working lives of general practice staff
doi: 101186/1471-2296-6-39
Ahluwalia S, Offredy M: A qualitative study of the impact of the implementation of advanced access in primary healthcare on the working lives of general practice staff. BMC Family Practice 2005, 6(39):. doi: 101186/1471-2296-6-39.
The Future of Access to General Practice: Practice Based Primary medical care - Informing the debate
London: RCGP
The Future of Access to General Practice: Practice Based Primary medical care - Informing the debate. In Royal College of General Practice & NHS Alliance London: RCGP; 2004.
