How do general practices manage requests from patients for 'same-day' appointments? A questionnaire survey

British Journal of General Practice

Volumn 51, Issue 462, 2001, Pages 39-40

  Luthra, M ^a   Marshall, M N ^a  

^a Mount Pleasant Health Centre   (United Kingdom)

Author keywords

Appointments; Practice management; Stress

Indexed keywords

ARTICLE; GENERAL PRACTICE; GENERAL PRACTITIONER; HEALTH SURVEY; HOSPITAL MANAGEMENT; NURSE PRACTITIONER; PATIENT CARE; PATIENT SCHEDULING; QUESTIONNAIRE; STRESS;

APPOINTMENTS AND SCHEDULES; ENGLAND; FAMILY PRACTICE; HUMANS; MEDICAL RECEPTIONISTS; PATIENT ACCEPTANCE OF HEALTH CARE; PHYSICIANS, FAMILY; PRACTICE MANAGEMENT, MEDICAL; QUESTIONNAIRES; STRESS, PSYCHOLOGICAL;

EID: 0035189321     PISSN: 09601643     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (6)

1. Do appointment systems work?
2. A study of patients attending without appointments in an urban general practice
3. Patient use of a mixed appointment system in an urban practice
4. The reported availability of general practitioners and the influence of practice list size
5. How many surgery appointments should be offered to avoid undesirable numbers of 'extras'?
6. Nurse management of patients with minor illnesses in general practice: Multicentre, randomised controlled trial