The client as expert: Researching hindering experiences in counselling

Counselling Psychology Quarterly

Volumn 19, Issue 2, 2006, Pages 139-150

  Henkelman, Julie ^a   Paulson, Barbara ^a  

^a UNIVERSITY OF ALBERTA   (Canada)

Author keywords

Client as expert; Counselling; Hindering experiences

Indexed keywords

ATTITUDE; HUMAN; HUMAN RELATION; OUTCOME ASSESSMENT; PATIENT COUNSELING; PERCEPTION; PSYCHOTHERAPY; REVIEW;

EID: 33748923635     PISSN: 09515070     EISSN: 14693674     Source Type: Journal    
DOI: 10.1080/09515070600788303     Document Type: Review

References (56)

1. Asay, T. P., Lambert, M. J., Gregersen, A. T., & Goates, K. (2002). Using patient-focused research in evaluating treatment outcome in private practice. Journal of Clinical Psychology, 58, 1213-1225.
2. Audet, C. T., & Everall, R. D. (2003). Counsellor self-disclosure: Client-informed implications for practice. Counselling and Psychotherapy Research, 3, 223-231.
3. Bachelor, A. (1991). Comparison and relationship to outcome of diverse dimensions of the helping alliance as seen by client and counselor. Psychotherapy, 25, 227-240.
4. Binder, J. L., & Strupp, H. H. (1997). "Negative process": A recurrently discovered and underestimated facet of therapeutic process and outcome in the individual psychotherapy of adults. Clinical Psychology: Science and Practice, 4, 121-139.
5. Bowman, L., & Fine, M. (2000). Client perceptions of couples' therapy: Helpful and unhelpful aspects. The American Journal of Family Therapy, 28, 295-310.
6. Clarke, H., Rees, A., & Hardy, G. E. (2004). The big idea: Clients' perspectives of change processes in cognitive therapy. Psychology and Psychotherapy: Theory, Research, and Practice, 77, 67-89.
7. Clarkin, J. F., & Levy, K. (2004). The influence of client variables on psychotherapy. In M. J. Lambert (Ed.), Bergin and Garfield's handbook of psychotherapy and behavior change (pp. 194-226). New York: John Wiley & Sons.
8. Duncan, B. L., & Miller, S. D. (2000). The heroic client: Doing client-directed, outcome-informed psychotherapy. San Francisco: Jossey-Bass.
9. Elkin, I., Yamaguchi, J., Arnkoff, D., Glass, C., Sotsky, S., & Krupnick, J. (1999). "Patient-treatment fit" and early engagement in psychotherapy. Psychotherapy Research, 9, 437-451.
10. Elkin, I., Shea, M. T., Watkins, J. T., Imber, S. D., Sotsky, S. M., Collins, J. F., et al. (1989). National Institute of Mental Health Treatment of Depression Collaborative Research Program: General effectiveness of treatments. Archives of General Psychiatry, 46, 971-982.
11. Elliott, R., & James, E. (1989). Varieties of client experience in psychotherapy: An analysis of literature. Clinical Psychology Review, 9, 443-467.
12. Farber, B. A. (2003). Patient self-disclosure: A review of the research. Journal of Clinical Psychology/In Session, 59, 589-600.
13. Gershefski, J. J., Arnkoff, D. B., Glass, C. R., & Elkin, I. (1996). Clients' perceptions of treatment for depression: I. helpful aspects. Psychotherapy Research, 6, 233-247.
14. Grafanaki, S., & McLeod, J. (1995). Client and counsellor narrative accounts of congruence during the most helpful and hindering events of an initial counselling session. Counselling Psychology Quarterly, 8, 311-325.
15. Greenberg, L. S., & Pinsof, W. M. (Eds.). (1986). The psychotherapeutic process: A research handbook. New York: The Guilford Press.
16. Hadley, S., & Strupp, H. (1976). Contemporary views of negative effects in psychotherapy. Archives of General Psychiatry, 33, 1291-1302.
17. Halstead, R. W., Brooks Jr, D. K., Goldberg, A., & Fish, L. S. (1990). Counselor and client perceptions of the working alliance. Journal of Mental Health Counseling, 12, 208-221.
18. Henkelman, J. (2004). Searching for story: A narrative inquiry into hindering experiences in counselling. Unpublished doctoral dissertation. University of Alberta, Edmonton, Canada.
19. Heppner, P. P., Rosenberg, J. I., & Hedgespeth, J. (1992). Three methods in measuring therapeutic process: Clients' and counselors' constructions of the therapeutic process versus actual therapeutic events. Journal of Counseling Psychology, 39, 20-31.
20. Hill, C., Helms, J., Spiegel, S., & Tichenor, V. (1988). Development of a system for categorizing client reactions to counselor interventions. Journal of Counseling Psychology, 35, 27-36.
21. Hill, C. E., Nutt-Williams, E., Heaton, K. J., Thompson, B. J., & Rhodes, R. H. (1996). Counselor retrospective recall of impasses in long-term psychotherapy: A qualitative analysis. Journal of Counseling Psychology, 43, 207-217.
22. Horvath, A. O. (2000). The therapeutic relationship: From transference to alliance. Journal of Clinical Psychology/In session: Psychotherapy in Practice, 56, 163-173.
23. Hubble, M., Duncan, B., & Miller, S. D. (Eds) (1999). The heart and soul of change: What works in psychotherapy. Washington, DC: American Psychological Association.
24. Johnson, L. D., & Shaha, S. (1996). Improving quality in psychotherapy. Psychotherapy: Theory, Research, Practice, Training, 33, 225-236.
25. Lambert, M. J. (Ed.). (2004). Bergin and Garfield's handbook of psychotherapy and behavior change. New York: John Wiley & Sons.
26. Lambert, M. J., & Barley, D. E. (2002). Research summary on the therapeutic relationship and psychotherapy outcome. In J. C. Norcross (Ed.), Psychotherapy relationships that work: Counselor contributions and responsiveness to patients (pp. 17-32). New York: Oxford University Press.
27. Lambert, M. J., & Burlingame, G. M. (1996). Outcome Questionnaire (OQ 45.2). Stevenson, Maryland: American Credentialing Services.
28. Lambert, M. J., & Ogles, B. M. (2004). The efficacy and effectiveness of psychotherapy. In M. J. Lambert (Ed.), Bergin and Garfield's handbook of psychotherapy and behavior change (pp. 139-193). New York: John Wiley & Sons.
29. Lambert, M. J., Whipple, J. L., Smart, D. W., Vermeersch, D. A., Nielsen, S. L., & Hawkins, E. J. (2001). The effects of providing therapist with feedback on patient progress during psychotherapy: Are outcomes enhanced? Psychotherapy Research, 11, 49-68.
30. Levitt, H. (2002). Clients' experiences of obstructive silence: Integrating conscious reports and analytic theories. Journal of Contemporary Psychotherapy, 31, 221-244.
31. Levy, J., Glass, C., Arnkoff, D., Gershefski, J., & Elkin, I. (1996). Clients' perceptions of treatment for depression: II. problematic or hindering aspects. Psychotherapy Research, 6, 249-262.
32. Lietaer, G. (1992). Helping and hindering processes in client-centered/experiential psychotherapy: A content analysis of client and counselor postsession perceptions. In S. G. Toukmanian & D. L. Rennie (Eds.), Psychotherapy process research: Paradigmatic and narrative approaches. Newbury Park, CA: Sage.
33. Lietaer, G., & Neirinck, M. (1986). Client and therapist perceptions of helping processes in client-centered experiential psychotherapy. Person-Centered Review, 1, 436-455.
34. Llewelyn, S. (1988). Psychological psychotherapy as viewed by clients and therapists. British Journal of Clinical Psychology, 27, 223-237.
35. Luborsky, L., Singer, B., & Luborsky, L. (1975). Comparative studies of psychotherapies: Is it true that "everybody has won and all must have prizes"? Archives of General Psychiatry, 32, 995-1008.
36. Martin, J., & Stelmaczonek, K. (1988). Participants' identification and recall of important events in counseling. Journal of Counseling Psychology, 35, 385-390.
37. Marziali, E. (1984). Three viewpoints on the therapeutic alliance. The Journal of Nervous and Mental Disease, 172, 417-423.
38. McCullough, L., Farber, B., Winston, A., Porter, F., Pollack, J., Vingiano, W., et al. (1991). The relationship of patient-counselor interaction to outcome in brief psychotherapy. Psychotherapy, 28, 525-533.
39. Mohr, D. (1995). Negative outcome in psychotherapy: A critical review. Clinical Psychology: Science and Practice, 2, 1-27.
40. Nelson, M. L., & Neufeldt, S. A. (1996). Building on an empirical foundation: Strategies to enhance good practice. Journal of Counseling & Development, 74, 609-615.
41. Norcross, J. C. (Ed.). (2002). Psychotherapy relationships that work: Counselor contributions and responsiveness to patients. New York: Oxford University Press.
42. Ogles, B. M., Lambert, M. J., & Fields, S. A. (2002). Essentials of outcome assessment. New York: John Wiley & Sons.
43. Paulson, B., Truscott, D., & Stuart, J. (1999). Clients' perceptions of helpful experiences in counselling. Journal of Counseling Psychology, 46, 317-324.
44. Paulson, B. L., Everall, R. D., & Stuart, J. (2001). Client perceptions of hindering experiences in counselling. Counselling and Psychotherapy Research, 1, 53-61.
45. Powell, D. (1995). Lessons learned from therapeutic failure. Journal of Psychotherapy Integration, 5, 175-181.
46. Regan, A., & Hill, C. (1992). Investigation of what clients and counselors do not say in brief psychotherapy. Journal of Counseling Psychology, 39, 168-174.
47. Rennie, D. L. (1992). Qualitative analysis of the client's experience of psychotherapy: The unfolding of reflexivity. In S. G. Toukmanian & D. L. Rennie (Eds.), Psychotherapy process research: Paradigmatic and narrative approaches. Newbury Park, CA: Sage.
48. Rhodes, R. H., Hill, C. E., Thompson, B. J., & Elliott, R. (1994). Client retrospective recall of resolved and unresolved misunderstanding events. Journal of Counseling Psychology, 41, 473-483.
49. Safran, J. D., & Muran, J. C. (2000). Resolving therapeutic alliance ruptures: Diversity and integration. Journal of Clinical Psychology/In Session: Psychotherapy in Practice, 56, 233-243.
50. Sells, S. P., Smith, T. E., & Moon, S. (1996). An ethnographic study of client and counselor perceptions of psychotherapy effectiveness in a university-based training clinic. Journal of Marital and Family Psychotherapy, 22, 321-342.
51. Stiles, W. B., Honos-Webb, L., & Surko, M. (1998). Responsiveness in psychotherapy. Clinical Psychology: Science and Practice, 5, 439-458.
52. Strupp, H. (1980). Success and failure in time-limited psychotherapy: A systematic comparison of two cases: Comparison 2. Archives of General Psychiatry, 37, 708-716.
53. Thompson, B., & Hill, C. (1991). Counselor perceptions of client reactions. Journal of Counseling & Development, 69, 261-265.
54. Toukmanian, S. G., & Rennie, D. L. (Eds.). (1992). Psychotherapy process research: Paradigmatic and narrative approaches. Newbury Park, CA: Sage.
55. Wampold, B. E. (2001). The great psychotherapy debate: Models, methods, and findings. Mahwah, NJ: Lawrence Erlbaum Associates.
56. Whipple, J. L., Lambert, M. J., Vermeersch, D. A., Smart, D. W., Nielsen, S. L., & Hawkins, E. J. (2003). Improving the effects of psychotherapy: The use of early identifiers of treatment failure and problem-solving strategies in routine practice. Journal of Counseling Psychology, 50, 59-68.