메뉴 건너뛰기




Volumn 19, Issue 6, 2006, Pages 657-669

A methodology for developing intelligent product manuals

Author keywords

Integration of knowledge; Intelligent product support; Knowledge models; Knowledge based systems; Technical manuals

Indexed keywords

DATA STRUCTURES; INTEGRATION; KNOWLEDGE BASED SYSTEMS; PRODUCT DEVELOPMENT; PUBLISHING; SOFTWARE PROTOTYPING;

EID: 33747888073     PISSN: 09521976     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.engappai.2006.06.004     Document Type: Article
Times cited : (15)

References (46)
  • 1
    • 0242592322 scopus 로고    scopus 로고
    • Albing, B., 2003. Combining human-authored and machine-generated software product documentation. Proceedings of the IEEE International Professional Communication Conference, IPCC 2003, 21-24 September, pp. 6-11.
  • 2
    • 33747891260 scopus 로고    scopus 로고
    • ART*Enterprise, 1996. Version 2.0. ARTScript Programming Guide. Volume 3. Rule Based Programming. Case Based Reasoning, DGG-R20-U8-AA, Brightware, Inc., Novato, CA, USA.
  • 3
    • 21444432684 scopus 로고    scopus 로고
    • Barker, C., 2004. Moving from text-based to graphical user interface. Proceedings of AUTOTESTCON, 20-23 September, pp. 453-459.
  • 4
    • 84945951054 scopus 로고    scopus 로고
    • Boose, M.L., Shema, D.B., Baum, L.S., 2003. A scalable solution for integrating illustrated parts drawings into a class IV interactive electronic technical manual. Proceedings of the Seventh International Conference on Document Analysis and Recognition (ICDAR'03), 3-6 August, vol. 1, pp. 309-313.
  • 10
    • 33144460014 scopus 로고    scopus 로고
    • Assessing users' product-specific knowledge for personalization in electronic commerce
    • Chang S.E., Changchien S.W., and Huang R.-H. Assessing users' product-specific knowledge for personalization in electronic commerce. Expert Systems Appl. 30 4 (2006) 682-693
    • (2006) Expert Systems Appl. , vol.30 , Issue.4 , pp. 682-693
    • Chang, S.E.1    Changchien, S.W.2    Huang, R.-H.3
  • 11
    • 0043011166 scopus 로고    scopus 로고
    • Knowledge modeling and the creation of El-Tech: a performance support and training system for electronic technicians
    • Coffey J.W., Cañas A.J., Hill G., Carff R., Reichherzer T., and Suri N. Knowledge modeling and the creation of El-Tech: a performance support and training system for electronic technicians. Expert Systems Appl. 25 4 (2003) 483-492
    • (2003) Expert Systems Appl. , vol.25 , Issue.4 , pp. 483-492
    • Coffey, J.W.1    Cañas, A.J.2    Hill, G.3    Carff, R.4    Reichherzer, T.5    Suri, N.6
  • 12
    • 0032762051 scopus 로고    scopus 로고
    • Integration of manufacturing information using open hypermedia
    • Crowder R.M., Hall W., Heath I., and Wills G. Integration of manufacturing information using open hypermedia. Comput. Ind. 38 (1999) 31-42
    • (1999) Comput. Ind. , vol.38 , pp. 31-42
    • Crowder, R.M.1    Hall, W.2    Heath, I.3    Wills, G.4
  • 13
    • 0035758013 scopus 로고    scopus 로고
    • Crowder, R., Sim, Y.W., Wills, G., Greenough, R., 2001. A review of the benefits of using hypermedia manuals. Proceedings of the 12th ACM Conference on Hypertext and Hypermedia, pp. 245-246.
  • 14
    • 0043093738 scopus 로고    scopus 로고
    • Evaluation of a hypermedia maintenance support application
    • Crowder R., Will G., and Hall W. Evaluation of a hypermedia maintenance support application. Comput. Ind. 51 3 (2003) 327-344
    • (2003) Comput. Ind. , vol.51 , Issue.3 , pp. 327-344
    • Crowder, R.1    Will, G.2    Hall, W.3
  • 15
    • 24144450284 scopus 로고    scopus 로고
    • Hypermedia maintenance support applications: benefits and development costs
    • Crowder R., Will G., and Hall W. Hypermedia maintenance support applications: benefits and development costs. Comput. Ind. 56 7 (2005) 681-698
    • (2005) Comput. Ind. , vol.56 , Issue.7 , pp. 681-698
    • Crowder, R.1    Will, G.2    Hall, W.3
  • 16
    • 0242592323 scopus 로고    scopus 로고
    • Floyd, R.E., 2003. Documentation control and release-a two-edged sword. Proceedings of the IEEE International Professional Communication Conference, IPCC 2003, 21-24 September, pp. 12-16.
  • 17
    • 38149081842 scopus 로고    scopus 로고
    • Ghobashy, D.M., Ammar, H.H., 2001. Interactive electronic technical manual object model (IETMOM), ACS/IEEE International Conference on Computer Systems and Applications, 25-29 June, pp. 445-447.
  • 18
    • 0028511209 scopus 로고
    • An expert systems technology approach to maintenance proficiency
    • Harris P.J. An expert systems technology approach to maintenance proficiency. Robot. Computer-Integrated Manuf. 11 (1994) 195-199
    • (1994) Robot. Computer-Integrated Manuf. , vol.11 , pp. 195-199
    • Harris, P.J.1
  • 19
    • 0036949318 scopus 로고    scopus 로고
    • Hudetz, W., Friedewald, M., 2002. Multimedia product documentation-user requirements. IEEE 2002 28th Annual Conference of the Industrial Electronics Society, IECON'02, 5-8 November, vol. 3, pp. 2515-2519.
  • 20
    • 33747879080 scopus 로고    scopus 로고
    • Interactive Electronic Training Manual (IETM), Defence Systems Management College Press, Fort Belvoir, VA
    • Interactive Electronic Training Manual (IETM). Guide (1999), Defence Systems Management College Press, Fort Belvoir, VA
    • (1999) Guide
  • 22
    • 33646703816 scopus 로고    scopus 로고
    • Towards the integration of performance support and e-learning: context-aware product support systems
    • Lagos N., Setchi R.M., and Dimov S.S. Towards the integration of performance support and e-learning: context-aware product support systems. Lecture Notes Comput. Sci. 3762 (2005) 1149-1158
    • (2005) Lecture Notes Comput. Sci. , vol.3762 , pp. 1149-1158
    • Lagos, N.1    Setchi, R.M.2    Dimov, S.S.3
  • 23
    • 0036132737 scopus 로고    scopus 로고
    • Developing virtual environments for industrial training
    • Lin F., Ye L., Duffy V.G., and Su C.-J. Developing virtual environments for industrial training. Inform. Sci. 140 1-2 (2002) 153-170
    • (2002) Inform. Sci. , vol.140 , Issue.1-2 , pp. 153-170
    • Lin, F.1    Ye, L.2    Duffy, V.G.3    Su, C.-J.4
  • 24
    • 0034432159 scopus 로고    scopus 로고
    • Mathur, A., Ghoshal, S., Haste, D., Domagala, C., Shrestha, R., Malepati, V., Pattipati, K., 2000. An integrated support system for rotorcraft health management and maintenance. 2000 IEEE Aerospace Conference Proceedings, vol. 6, 18-25 March, pp. 1-8.
  • 25
    • 33747881649 scopus 로고    scopus 로고
    • Designing hypermedia documentation for safety critical training applications
    • Newman R.M. Designing hypermedia documentation for safety critical training applications. Eur. J. Eng. Educ. 26 2 (2001) 117-125
    • (2001) Eur. J. Eng. Educ. , vol.26 , Issue.2 , pp. 117-125
    • Newman, R.M.1
  • 26
    • 84961822715 scopus 로고    scopus 로고
    • Newman, R.M., 2001b. Developing a standards agenda for safety critical multimedia systems. Proceedings of the International Conference on Information Technology: Coding and Computing, 2-4 April, pp. 295-299.
  • 27
    • 3042807121 scopus 로고    scopus 로고
    • Virtual reality simulations and animations in a web-based interactive manufacturing engineering module
    • Ong S.K., and Mannan M.A. Virtual reality simulations and animations in a web-based interactive manufacturing engineering module. Comput. Educ. 43 4 (2004) 361-382
    • (2004) Comput. Educ. , vol.43 , Issue.4 , pp. 361-382
    • Ong, S.K.1    Mannan, M.A.2
  • 28
    • 33747877347 scopus 로고    scopus 로고
    • Pasantonopoulos, C., Dimov, S.S., Setchi, R.M., 2005. An object-oriented framework for intelligent product manuals, I*PROMS'05, 4-15 July, Cardiff, UK, pp. 85-90.
  • 30
    • 13444253277 scopus 로고    scopus 로고
    • Authoring environment for documentation development
    • Pham D.T., and Setchi R.M. Authoring environment for documentation development. Proc. Instn. Mech. Engrs. 215 B (2001) 877-882
    • (2001) Proc. Instn. Mech. Engrs. , vol.215 , Issue.B , pp. 877-882
    • Pham, D.T.1    Setchi, R.M.2
  • 31
    • 0037257076 scopus 로고    scopus 로고
    • Case-based generation of adaptive product manuals
    • Pham D.T., and Setchi R.M. Case-based generation of adaptive product manuals. Proc. Instn. Mech. Engrs. 217 B (2003) 313-322
    • (2003) Proc. Instn. Mech. Engrs. , vol.217 , Issue.B , pp. 313-322
    • Pham, D.T.1    Setchi, R.M.2
  • 34
    • 0035135202 scopus 로고    scopus 로고
    • Knowledge acquisition for intelligent product manuals
    • Pham D.T., Dimov S.S., and Soroka A.J. Knowledge acquisition for intelligent product manuals. Proc. Instn. Mech. Engrs. 215 B (2001) 97-103
    • (2001) Proc. Instn. Mech. Engrs. , vol.215 , Issue.B , pp. 97-103
    • Pham, D.T.1    Dimov, S.S.2    Soroka, A.J.3
  • 35
    • 0037092713 scopus 로고    scopus 로고
    • Enhanced product support through intelligent product manuals
    • Pham D.T., Setchi R.M., and Dimov S.S. Enhanced product support through intelligent product manuals. Int. J Systems Sci. 213 (2002) 433-449
    • (2002) Int. J Systems Sci. , vol.213 , pp. 433-449
    • Pham, D.T.1    Setchi, R.M.2    Dimov, S.S.3
  • 36
    • 36849083184 scopus 로고    scopus 로고
    • Pham, D.T., Dimov, S.S., Huneiti, A.M., 2003. Semantic data model for product support systems. Proceedings of the IEEE International Conference on Industrial Informatics INDIN 2003, 21-24 August, pp. 279-285.
  • 37
    • 0345026918 scopus 로고    scopus 로고
    • Maintenance
    • Snow D.A. (Ed), Butterworth Heinemann, Oxford
    • Pitblado G. Maintenance. In: Snow D.A. (Ed). Plant Engineer's Reference Book (1996), Butterworth Heinemann, Oxford 32/1-32/16
    • (1996) Plant Engineer's Reference Book
    • Pitblado, G.1
  • 38
    • 0029722088 scopus 로고    scopus 로고
    • Righi, C., VanDyke, L., 1996. IBM User-centred design for the documentation designer, Proceedings, 43rd Annual Conference of the Society for Technical Communication, Washington, DC, USA, pp. 499-503.
  • 39
    • 85191997228 scopus 로고    scopus 로고
    • Rivera, T., Tate, A., Will, S., 2004. Deadly sins of technical documentation. Proceedings, IEEE Southeast Conference, 26-29 March, pp. 297-301.
  • 40
    • 0035683629 scopus 로고    scopus 로고
    • Russell, J., 2001. Discovering the information model (your legacy information might not be so hopeless). Proceedings, IEEE International Professional Communications Conference, IPCC, 24-27 October, pp. 121-134.
  • 41
    • 0012954017 scopus 로고    scopus 로고
    • The development of a hypermedia maintenance manual for an advanced manufacturing company
    • Setchi R., and White D. The development of a hypermedia maintenance manual for an advanced manufacturing company. Int. J Adv. Manuf. Technol. 22 (2003) 456-464
    • (2003) Int. J Adv. Manuf. Technol. , vol.22 , pp. 456-464
    • Setchi, R.1    White, D.2
  • 42
    • 33747887637 scopus 로고    scopus 로고
    • Setchi, R.M., Lagos, N., Dimov, S.S., 2005. Semantic modelling of product support knowledge, I*PROMS'05, 4-15 July, Cardiff, UK, pp. 275-280.
  • 44
    • 0036446410 scopus 로고    scopus 로고
    • Steehouder, M.F., 2002. Beyond technical documentation: users helping each other. Proceedings, IEEE International Professional Communication Conference, IPCC 2002, 17-20 September, pp. 489-499.
  • 45
    • 0345413420 scopus 로고    scopus 로고
    • Szczepkowski, M.A., Wischusen, D., Hicinbothom, J., 2003. Work-centered support development methodology in tactical aviation. The 22nd Digital Avionics Systems Conference, DASC '03, vol. 1, 12-16 October 2003, 2.E.1-21-12.
  • 46
    • 0034248345 scopus 로고    scopus 로고
    • Electronic technical manual development
    • Toscano L. Electronic technical manual development. IEEE AES Systems Magazine (2000) 22-24
    • (2000) IEEE AES Systems Magazine , pp. 22-24
    • Toscano, L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.