Strategies for preventing a knowledge-loss crisis

MIT Sloan Management Review

Volumn 47, Issue 4, 2006, Pages 31-38

  Parise, Salvatore ^a   Cross, Rob ^b   Davenport, Thomas H ^a  

^a BABSON COLLEGE   (United States)

^b UNIVERSITY OF VIRGINIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33746646403     PISSN: 15329194     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (13)

1. D.W. DeLong and T.O. Mann, "Knowledge Management: Stemming the Brain Drain," Outlook Journal, no. 1 (January 2003): 39-43.
2. D.W. DeLong, "Lost Knowledge: Confronting the Threat of an Aging Workforce" (Oxford: Oxford University Press, 2004).
3. H. Beazley, J. Bosnisch and D. Harden, "Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave" (Hoboken, New Jersey: John Wiley & Sons, 2002).
4. S. Poruban and J. Clark, "Managing Data & Knowledge: Oil, Gas Industry Makes Advances in Managing Data, Knowledge," Oil & Gas Journal 99, no. 50 (Dec. 10, 2001): 74-82.
5. Beazley, "Continuity Management."
6. Continuity Management, Ibid.
7. Deloitte & Touche, "Retiring Workforce, Widening Skills Gap, Exodus of 'Critical Talent' Threatens Companies: Deloitte Consulting Survey," Feb. 15, 2005.
8. L.C. Lancaster and D. Stillman, "When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Problem of Work" (New York: Harper Business, 2002).
9. An overview of the importance of social networks is provided in R. Cross and A. Parker, "The Hidden Power of Social Networks: Under-standing How Work Really Gets Done in Organizations" (Boston: Harvard Business School Press, 2004).
10. D. Leonard and W. Swap, "Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom" (Boston: Harvard Business School Press, 2005).
11. K. Rollag, S. Parise and R. Cross, "Getting New Hires up to Speed Quickly," MIT Sloan Management Review 46, no. 2 (winter 2005): 35-41.
12. Pfizer information obtained from interviews and from C. Vollhardt, "Pfizer's Prescription for the Risky Business of Executive Transitions," Journal of Organizational Excellence 25, no.1 (2005): 3-15.
13. R. Smith, "Learning and Development's Critical Role in Successful Mergers and Acquisitions" (presentation at American Society of Training and Development [ASTD] Southern Connecticut Chapter, Oct. 24, 2005).