A consumer-based measurement of tourism innovation

Journal of Quality Assurance in Hospitality and Tourism

Volumn 6, Issue 3-4, 2006, Pages 73-87

  Volo, Serena ^a  

^a UNIVERSITY OF PALERMO   (Italy)

Author keywords

Experience; Indicator; Innovation; Measurement; Tourism

Indexed keywords

EID: 33746569506     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1300/J162v06n03_05     Document Type: Review

References (37)

1. Annunziato, P. (2003). Indicators of innovation activity - Emerging needs and some proposal. 21st CEIES Seminar: Innovation statistics-more than R & D indicators, Luxembourg: European Communities.
2. Arundel, A. (2003). The Knowledge Economy, Innovation Diffusion, and the CIS. 21st CEIES Seminar: Innovation statistics - more than R & D indicators, Luxembourg: European Communities.
3. Coombs, R., and I. Miles (2000). Innovation, Measurement and Services: The New Problematique, pp. 85-103 in Metcalfe, J. S. and I. Miles (eds.), Innovation Systems in the Service Economy. Measurement and Case Study Analysis, Massachusetts: Kluwer Academic.
4. Drejer, I. (2002). A Schumpeterian Perspective on Service Innovation. DRUID Working Paper n. 02-09.
5. Drucker, P. F. (1985). Innovation and Entrepreneurship: Practice and Principles. New York: Harper & Row.
6. Durvy, J-N. (2003). User's need for innovation indicators: The experience of the innovation policy unit. 21st CEIES Seminar: Innovation statistics - more than R & D indicators, Luxembourg: European Communities.
7. Evangelista, R., Iammarino, S., Mastrostefano, V., and Silvani, A. (2001). Measuring the regional dimension of innovation. Lessons from the Italian Innovation Survey. Technovation, 21, pp. 733-745.
8. Evangelista, R., and Sirilli, G. (1998). Innovation in the service sector. Results from the Italian Statistical Survey. Technological Forecasting and Social Change 58, pp. 251-269.
9. Flor, M.L., and Oltra, M.J. (2004). Identification Of innovating forms through technological innovation indicators: An application to the Spanish ceramic tile industry. Research Policy, 33, pp. 323-336.
10. Foster, R. (1987). Innovation. Il vantaggio di chi attacca. Milano: Sperling & Kupfer.
11. Guellec, D. (2003). Extending and refining the coverage of innovation in innovation surveys. 21st CEIES Seminar: Innovation statistics-more than R & D indicators, Luxembourg: European Communities.
12. Hjalager, A-M. (1997). Innovation patterns in sustainable tourism: An analytical typology. Tourism Management 18(1), pp. 35-41.
13. Hjalager, A.-M. (2002). Repairing innovation defectiveness in tourism. Tourism Management 23(5), pp. 465-474.
14. Hughes, A., and Wood. E. (2000). Rethinking Innovation Comparisons between Manufacturing and Services: The Experience of the CBR SME Surveys in the UK, pp. 105-124 in Metcalfe, J. S. and I. Miles (eds.), Innovation Systems in the Service Economy. Measurement and Case Study Analysis, Massachusetts: Kluwer Academic.
15. ISTAT (2003). L'innovazione nelle imprese italiane negli anni 1998-2000. Roma: ISTAT.
16. Jacob, M., Tintoré, J., Aguiló, E., Bravo, A., & Mulet, J. (2003). Innovation in the tourism sector: Results from a pilot study in the Balearic Islands. Tourism Economics 9(3), pp. 279-295.
17. Kleinknecht, A. (2000). Indicators of Manufacturing and Service Innovation: Their Strengths and Weaknesses, pp. 169-186 in Metcalfe, J. S. and I. Miles (eds.), Innovation Systems in the Service Economy. Measurement and Case Study Analysis, Massachusetts: Kluwer Academic.
18. Lambert, R. (2003). UK Users' of innovation data. 21st CEIES Seminar: Innovation statistics more than R & D indicators, Luxembourg: European Communities.
19. Mercury (2003). Rapporto sul Turismo in Sicilia. Firenze: Mercuri.
20. Metcalfe, S., and Miles, I. (eds.) (2000). Innovation systems in the service economy: Measurement and case study analysis. Massachusetts: Kluwer Academic.
21. Nas, S. O. (2003). Different users' needs for innovation indicators: Innovation indicators for economic analysis. 21st CEIES Seminar: Innovation statistics - more than R & D indicators, Luxembourg: European Communities.
22. Nonaka, I., and Takeuchi, H. (1995). The Knowledge-Creating Company. New York: Oxford University Press.
23. Page, S. J., Brunt, P., Busby, G., and Connell, J. (200 1). Tourism: A Modern Synthesis. Italy: Thomson Learning.
24. Pasetti, P. (2002). Statistica del Turismo. Roma: Carocci.
25. Perroux, F. (1965). La pensée économique de Joseph Schumpeter. Les dynamiques du capitalisme. Genève: Librairie Droz.
26. Pine II, J. B., & Gilmore, J. H. (1999). The Experience Economy. Work is Theatre & Every Business a Stage: Goods & services are no longer enough. Boston: Massachusetts Harvard Business School Press.
27. Rogers, E. M. (1983). Diffusion of Innovations. New York: Free Press.
28. Schumpeter, J. A. (1935). Théorie de l'évolution économique. Paris: Librairie Dalloz.
29. Schurupeter, J. A. (1942). Capitalism, Socialism and Democracy. New York: Harper & Row.
30. Schumpeter, J. A. (1965). The Theory ofEconomic Development: An Inquiry into Profit, Credit, Interest, and the Business Cycle (4th Ed). Oxford: Oxford University Press.
31. Smits, R. (2002). Innovation studies in the 21st century: Questions from a user's perspective. Technological Forecasting and Social Change, 69, pp. 861-883.
32. Stamboulis, Y., and Skayannis, P. (2003). Innovation strategies and technology for experience-based tourism. Tourism Management 24(1), 35-43.
33. Sundbo, J., and F. Gallouj (1998). 'Innovation in Services,'SI4S Synthesis Papers No. S2.
34. Sundbo, J., and F. Gallouj (2000). 'Innovation as a Loosely Coupled System in Services.' In: Metcalfe, J.S. and I. Miles (eds.) Innovation Systems in the Service Economy. Measurement and Case Study Analysis, Massachusetts: Kluwer Academic, pp. 43-68.
35. Tsipouri, L. (2003). Different Users needs for innovation indicators.' 21st CEIES Seminar: Innovation statistics-more than R & D indicators, Luxembourg: European Communities.
36. Volo, S. (2004). Foundation for an innovation indicator for tourism: An application to SME. In P. Keller, and Th. Bieger (Eds.), AIEST 54th Congress: The Future of Small and Medium Sized Enterprises in Tourism Vol. 46. St. Gallen, Switzerland: AIEST, pp. 361-376.
37. von Hippel, E. (1990). Lefonti dell'innovazione. Milano: Mc-Graw-Hill.