Bringing lean to the office

Quality Progress

Volumn 39, Issue 7, 2006, Pages 32-38

  Tischler, Len ^a,b  

^a Department of Management ^*  (United States)

^b UNIVERSITY OF SCRANTON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33746339922     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (9)

1. Matthew May, "Lean Thinking for Knowledge Work," Quality Progress, June 2005, p. 33.
2. James P. Womack and Daniel T. Jones, Lean Thinking: Banish Waste and Create Wealth in Your Corporation, second edition, Free Press, 2003.
3. Don Tapping, Tom Shuker and Tom Luyster, Value Stream Management, Productivity Press, 2002.
4. Duke Okes and Russell T. Wescott, eds., The Certified Quality Manager Handbook, second edition, ASQ Quality Press, 2001, p. 118.
5. James R. Evans, Total Quality: Management, Organization and Strategy, fourth edition, South-Western College Publishing, 2004.
6. Paul Palady, "Exploiting the World's Most Recognized Standard," Quality Progress, February 2001, p. 54.
7. Steven Prevette, "Stoplight Charts (With SPC Inside)," Quality Progress, October 2004, p. 74.
8. Michael L. George, Lean Six Sigma Service: How To Use Lean Speed and Six Sigma Quality To Improve Services and Transactions, McGraw-Hill, 2003.
9. William Lareau, Office Kaizen: Transforming Office Operations Into a Strategic Competitive Advantage, ASQ Quality Press, 2003.