Lean thinking for knowledge work

Quality Progress

Volumn 38, Issue 6, 2005, Pages 33-40

  May, Matthew ^a  

^a University of Toyota   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

GENERAL MOTORS (CO); JUMBOJET (CO); LEAN KNOWLEDGE WORK; TOYOTA MOTOR SALES INC (CO);

COSTS; KNOWLEDGE BASED SYSTEMS; MARKETING; MULTITASKING; PERSONNEL; PRODUCTION CONTROL; SOCIETIES AND INSTITUTIONS;

INDUSTRIAL MANAGEMENT;

EID: 20844461811     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (17)

1. Paul S. Adler, "Time and Motion Regained," Harvard Business Review, Vol. 71, No. 1, 1993, pp. 97-108.
2. James P. Womack, Daniel T. Jones and Daniel Roos, The Machine That Changed the World: The Story of Lean Production, HarperPerennial, 1991.
3. Peter F. Drucker, The Age of Discontinuity, HarperCollins, 1969.
4. U.S. Department of Labor, Bureau of Labor Statistics, www.bls.gov.
5. James P. Womack and Daniel T. Jones, Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Simon & Schuster, 1996.
6. Taiichi Ohno, Toyota Production System: Beyond Large Scale Production, Productivity Press, 1988.
7. I b i d.
8. Bloomberg Financial Markets, www.bloomberg.com.
9. Norihiko Shirouzu and Sebastian Moffett, "Bumpy Road," Wall Street Journal, Aug. 4, 2004.
10. Bloomberg Financial Markets, see reference 8.
11. J.D. Power and Associates Customer Satisfaction Index, www.jdpower.com/index.asp.
12. Nicholas Stein, "The World's Most Admired Companies," Fortune, Oct. 2, 2000.
13. Fujimoto, Takahiro, The Evolution of a Manufacturing System at Toyota, Oxford University Press, 1999.
14. Imai, Masaki, Gemba Kaizen, McGraw-Hill, 1997.
15. Liker, Jeffrey K., The Toyota Way, McGraw-Hill, 2004.
16. Monden, Yasuhiro, The Toyota Management System, Productivity Press, 1993.
17. Toyoda, Eiji, Toyota: Fifty Years in Motion, Kodansha International, 1987.