Utilizing buffer management to improve performance in a healthcare environment

European Journal of Operational Research

Volumn 174, Issue 2, 2006, Pages 1060-1075

  Umble, Michael ^a   Umble, Elisabeth J ^a  

^a BAYLOR UNIVERSITY   (United States)

Author keywords

Buffer management; Health services; Productivity improvement; Synchronous management; Theory of constraints

Indexed keywords

BUDGET CONTROL; HEALTH; HOSPITALS; MEDICAL PROBLEMS; PUBLIC RELATIONS; SOCIAL ASPECTS;

BUFFER MANAGEMENT; CONSTRAINED BUDGET; HEALTH CARE SYSTEMS; NATIONAL HEALTH SERVICE;

HEALTH CARE;

EID: 33746257426     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ejor.2005.02.059     Document Type: Article

References (33)

1. Athanassopoulos A., and Gounaris C. Assessing the technical and allocative efficiency of hospital operations in Greece and its resource allocation implications. European Journal of Operational Research 133 (2001) 416-431
2. Brindle, D., 1998. February 20, NHS waiting list nears record 1.3m. The Guardian 5.
3. British Council, 2000. Website at www.doh.gov.uk/nationalbeds.htm.
4. Crawford-Mason C. Deming and me. Quality Progress September (2002) 46
5. Deming, W.E., 1982. Quality, Productivity, and Competitive Position. Center for Advanced Engineering Study, MIT, Cambridge, MA.
6. Enthoven A.C. In pursuit of an improving national health service. Health Affairs 19 3 (2000) 102-119
7. Ferlie E.B., Hinold J.W., and Shortell S.M. Improving the quality of health care in the United Kingdom and the United States: A framework or change. Milbank Quarterly 79 2 (2001) 281-315
8. Goldratt E.M. The Haystack syndrome: Sifting information from the data ocean (1990), North River Press, Croton-on-Hudson, NY
9. Goldratt E.M. Critical chain (1997), North River Press, Great Barrington, MA
10. Goldratt E.M., and Fox R.E. The race (1986), North River Press, Croton-on-Hudson, NY
11. Heineke J. Strategic operations management decisions and professional performance in US HMOs. Journal of Operations Management 13 (1995) 255-272
12. Knight A. Healing the National Health Service. The Ashridge Journal Winter (2000) 8-15
13. Knight, A., 2003. Presentation at the TOCICO World Conference. September, Cambridge, England.
14. In: Kohl L.T., Corona J.M., and Donaldson M.S. (Eds). To err is human: Building a safer health system (1999), National Academy Press, Washington, DC
15. Landro, L., 2003. Hospitals encourage staff to report medical errors. Wall Street Journal Online, March 25.
16. Lawton R., and Parker D. Barriers to incident reporting in an health care system. Quality and Safety in Healthcare 11 (2002) 15-18
17. Leape L.L., and Berwick D.M. Safe health care: Are we up to it?. British Medical Journal 320 (2000) 725-726
18. Lepore D., and Cohen O. Deming and Goldratt: The theory of constraints and the system of profound knowledge (1999), North River Press, Great Barrington, MA
19. Mabin V.J., and Balderstone S.J. The world of the theory of constraints: A review of the international literature (2000), St. Lucie Press/APICS Series on Constraints Management, Boca Raton, FL
20. McKee L. Nurse shortage threatens UK care. British Medical Journal 317 (1998) 1176
21. McKeown M., Hinks M., Stowell-Smith M., Mercer D., and Forster J. Q methodology, risk training, and quality management. International Journal of Health Care Quality Assurance 12 6 (1999) 254-266
22. National Health Service, 2003. At http://www.nhs.uk/nhsguide/5_referred_c.htm.
23. Newbold R.C. Project management in the fast lane: Applying the theory of constraints (1998), St. Lucie Press/APICS Series on Constraints Management, Boca Raton, FL
24. Schragenheim E., and Ronen B. Buffer management: A diagnostic tool for production control. Production and Inventory Management Journal 32 2 (1991) 74-79
25. Schyve P. A Trio for Quality: Accreditation, Baldrige, and ISO 9000 can play a role in reducing medical errors. Quality Progress June (2000) 53-55
26. Sheldon T. Promoting health care quality: What role performance indicators. Quality in Health Care 7 Supplement (1998) S45-S50
27. Smith P.C. Performance management in British health care: Will it Deliver?. Health Affairs 21 1 (2002) 103-115
28. Srikanth, M.L., Umble, M.M., 1997. Synchronous Management: Profit-Based Manufacturing for the 21st Century, Volume one, Guilford, CT.
29. The Commonwealth Fund, 2003. The United Kingdom health care system: Views and experiences of adults with health problems: Findings from the Commonwealth Fund 2002 International Health Policy Survey, Pub. no. 643.
30. Umble M.M., and Srikanth M.L. Synchronous manufacturing (1990), South-Western Publishing, Cincinnati, OH
31. Umble M.M., and Srikanth M.L. Synchronous management: Profit-based manufacturing for the 21st century, Volume two: Implementation issues and case studies (1997), Spectrum Publishing Company, Guilford, CT
32. Umble E.J., Haft R., and Umble M.M. Enterprise resource planning: Implementation procedures and critical success factors. European Journal of Operational Research 146 2 (2003) 241-257
33. Willetts D. The British public and the debate over the National Health Service. Health Affairs Winter (1989) 63-66