The role of value in services: A study in a retail environment

Journal of Consumer Marketing

Volumn 23, Issue 4, 2006, Pages 219-227

  Cottet, Patrice ^a   Lichtle M C ^b   Plichon, V ^b  

^a UNIVERSITÉ DE REIMS CHAMPAGNE ARDENNE   (France)

^b UNIVERSITÉ DE BOURGOGNE   (France)

Author keywords

Customer satisfaction; Retail trade; Shopping

Indexed keywords

EID: 33746138928     PISSN: 07363761     EISSN: None     Source Type: Journal    
DOI: 10.1108/07363760610674347     Document Type: Article

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