Agent-mediated architecture for reputation-based electronic tourism systems: A neural network approach

Information and Management

Volumn 43, Issue 5, 2006, Pages 598-606

  Cao, Qing ^a   Schniederjans, Marc J ^b  

^a UNIVERSITY OF MISSOURI KANSAS CITY   (United States)

^b UNIVERSITY OF NEBRASKA LINCOLN   (United States)

Author keywords

E commerce; Management information systems; Multiple agent system; Neural networks; Tourism

Indexed keywords

CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; INTELLIGENT AGENTS; MANAGEMENT INFORMATION SYSTEMS; MATHEMATICAL MODELS; MULTI AGENT SYSTEMS;

MULTIPLE AGENT SYSTEM; TOURISM;

NEURAL NETWORKS;

EID: 33745842586     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2006.03.001     Document Type: Article

References (34)

1. F. Bellifernine, A. Poggi, G. Rimassa, Developing multi-agent systems with JADE, 7th International Workshop Proceedings, 2000, pp. 89-103.
2. Boyer K.K., Olson J.R., Calantone R.J., Roger J., and Jackson E. Print versus electronic surveys: a comparison of data collection methodologies. Journal of Operations Management 20 4 (2002) 357-373
3. Brynjolfsson E., and Smith M.D. Frictionless commerce? A comparison of internet and conventional retailers. Management Science 46 4 (2000) 563-585
4. Bui T., and Lee J. An agent-based framework for building decision support systems. Decision Support Systems 25 3 (1999) 225-237
5. Camacho D., Borrajo D., and Molina M.J. Intelligent travel planning: a multiagent planning system to solve web problems in the e-tourism domain. Autonomous Agents & Multi-Agent Systems 4 5 (2001) 387-401
6. Chen K., and Church B. Multi-item classification and generic inventory stock control policies. Production and Inventory Management Journal 11 2 (1992) 30-49
7. Dellaert G.C. Tourists' valuation of other tourists' contribution to travel web sites. Proceedings Information and Communication Technologies in Tourism (2000) 293-302
8. Dube L., and Renaghan L.M. How hotel attributes deliver the promised benefits. Cornell Hotel and Restaurant Administration Quarterly 40 5 (1999) 89-95
9. Expedia, www.expedia.com.
10. T. Finin, R. Fritzson, D. McKay, R. McEntire, KQML as an agent communication language, Proceedings of the Third International Conference on Information and Knowledge Management, New York, NY, 1994.
11. Guttman R.H., Moukas A.G., and Maes P. Agent-mediated electronic commerce: a survey. The Knowledge Engineering Review 13 (1998) 147-156
12. N. Howden, R. Rönnquist, A. Hodgson, A. Lucas, JACK intelligent agents: summary of an agent infrastructure, Paper presented at the 5th International Conference on Autonomous Agents, 2001, Montreal, Canada.
13. Hudson S., and Lang N. A destination case study of marketing tourism online: Banff, Canada. Journal of Vacation Marketing 8 2 (2002) 155-165
14. Jaehun J. A business model and its development strategies for electronic tourism markets. Information Systems Management 19 5 (2002) 58-69
15. Jain A.K., Aparico M., and Singh M.P. Agents for process coherence in virtual enterprises. Communications of the ACM 42 3 (1999) 62-69
16. Jennings N.R., Sycara K., and Wooldridge M. A roadmap of agent research and development. International Journal of Autonomous Agents and Multi-Agent Systems 1 1 (1998) 7-38
17. Klassen R.D., and Jacobs J. Experimental comparison of web, electronic and mail survey technologies in operations management. Journal of Operations Management 19 6 (2001) 713-728
18. Lau K., Lee K., Lam P., and Ho Y. Web-site marketing for the travel and tourism industry. Cornell Hotel and Restaurant Administration Quarterly 42 6 (2001) 55-62
19. Lemire D. Scale and translation invariant collaborative filtering systems. Information Retrieval 8 1 (2005) 129-150
20. Li E.Y. Artificial neural networks and their business applications. Information & Management 27 3 (1994) 303-313
21. Maes P., Guttman R.H., and Moukas A.G. Agents that buy and sell. Communications of the ACM 42 3 (1999) 81-87
22. J. Morris, P. Ree, P. Maes, Sardine: dynamic seller strategies in an auction marketplace, Proceedings of the 2nd ACM Conference on Electronic Commerce, 2000, New York, NY.
23. Nwana H.S., Ndumu D.T., Lee L.C., and Collis J.C. ZEUS: a toolkit for building distributed multiagent systems. Applied Artificial Intelligence 13 1-2 (1999) 129-185
24. Papazoglou M.P. Agent-oriented technology in support of e-business. Communications of the ACM 44 4 (2001) 71-77
25. Partovi F.Y., and Anandarajan M. Classifying inventory using an artificial neural network approach. Computers & Industrial Engineering 41 4 (2002) 389-404
26. Princeline.com http://www.priceline.com.
27. J. Sabater, C. Sierra, Regret: a reputation model for gregarious societies, In report of Artificial Intelligence Research Institute CSIC - Spanish Scientific Research Council, 2000, Bellaterra, Catalonia, Spain.
28. Santosa B.L.D., and Peffersb K. Competitor and vendor influence on the adoption of innovative applications in electronic commerce. Information & Management 34 3 (1998) 175-184
29. Schniederjans M.J., and Cao Q. E-Commerce Operations Management (2002), World Scientific, Singapore
30. Sikora R., and Shaw M.J. A multi-agent framework for the coordination and integration of information systems. Management Science 44 11 (1998) S65-S79
31. Tam K.Y., and Kiang M.Y. Managerial applications of neural networks: the case of bank failure predictions. Management Science 38 7 (1992) 926-947
32. Travelplan.com http://www.travelplan.com.
33. Wonga B.K., and Monacob J.A. Expert system applications in business: a review and analysis of the literature (1977-1993). Information & Management 29 3 (1995) 141-152
34. Wonga B.K., and Selvib S. Neural network applications in finance: a review and analysis of literature (1990-1996). Information & Management 34 3 (1998) 129-139