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Volumn 20, Issue , 2003, Pages 43-75

UNDERSTANDING THE SATISFACTION PROCESS FOR NEW ASSURANCE SERVICES: THE ROLE OF ATTITUDES, EXPECTATIONS, DISCONFIRMATION AND PERFORMANCE

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EID: 33745840143     PISSN: 08826110     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0882-6110(03)20003-1     Document Type: Review
Times cited : (4)

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