Wikis in the workplace: How wikis can help manage knowledge in library reference services

Libres

Volumn 16, Issue 1, 2006, Pages 89-108

  Kille, Angela ^a  

^a UNIVERSITY OF TEXAS AT AUSTIN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33745744262     PISSN: 10586768     EISSN: 10586768     Source Type: Journal    
DOI: None     Document Type: Article

References (17)

1. Clyde, L. A. (2005). Wikis. Teacher Librarian, 32(4), 54-56. Retrieved October 25, 2005, from Library Literature & Information Science database.
2. Cohen, S. M. (2005). Wiki while you work. Public Libraries, 44(4), 208-209.
3. Retrieved October 25, 2005, from Library Literature & Information Science database.
4. Comparison of wiki software. (2005). In Wikipedia. Retrieved October 25, 2005, from http://en.wikipedia.org/wiki/Comparison of wiki software
5. Davenport, T. H., & Prusak, L. (2000). Working knowledge: How organizations manage what they know, Boston: Harvard Business School.
6. Fichter, D. (2005a, July/August). The many forms of e-collaboration: Blogs, wikis, portals, groupware, discussion boards, and instant messaging. Online, 29(4), 48-50. Retrieved October 25, 2005, from Library Literature & Information Science database.
7. Fichter, D. (2005b, September/October). Intranets, wikis, blikis, and collaborative working. Online, 29(5), 47-50. Retrieved October 25, 2005, from Library Literature & Information Science database.
8. Frumkin, J. (2005). The wiki and the digital library. OCLC Systems & Services, 21 (1), 18-22. Retrieved October 25, 2005, from Emerald Insight database.
9. Gandhi, S. (2004). Knowledge management and reference services. The Journal of Academic Librarianship, 30(5), 368-381. Retrieved October 25, 2005, from ScienceDirect database.
10. Gunnlaugsdottir, J. (2003). Seek and you will find, share and you will benefit: Organising knowledge using groupware systems. International Journal of Information Management, 23(5), 363-380. Retrieved October 25, 2005, from ScienceDirect database.
11. Jantz, R. (2001). Knowledge management in academic libraries: Special tools and processes to support information professionals. Reference Services Review, 29(1), 33-39. Retrieved October 25, 2005, from Emerald Insight database.
12. Leuf, B., & Cunningham, W. (2001). The wiki way: Quick collaboration on the Web. Boston: Addison-Wesley.
13. Prusak, L. (2001). Where did knowledge management come from? IBM Systems Journal, 40(4). Retrieved October 25, 2005, from http://www.research.ibm.com/ journal/si/404/prusak.html
14. Stover, M. (2004). Making tacit knowledge explicit: The ready reference database as codified knowledge. Reference Services Review, 32(2), 164-173. Retrieved October 25, 2005, from Emerald Insight database.
15. Tonkin, E. (2005, January). Making the case for a wiki. Ariadne, (42). Retrieved October 25, 2005, from http://www.ariadne.ac.uk/issue42/tonkin/
16. Wagner, C. (2004). Wiki: A technology for conversational knowledge management and group collaboration. Communications of the Association for Information Systems, 13, 265-289. Retrieved October 25, 2005, from Business Source Premier database.
17. Wagner, C. (2005). Supporting knowledge management in organizations with conversational technologies: Discussion forums, weblogs, and wikis. Journal of Database Management, 16(2), i-viii. Retrieved October 25, 2005, from Business & Company Resource Center database.