Service support and formal presentation of activity

WSEAS Transactions on Information Science and Applications

Volumn 3, Issue 8, 2006, Pages 1589-1594

  Donko, Dzenana ^a   Traljic, Ismet ^a  

^a UNIVERSITY OF SARAJEVO   (Bosnia and Herzegovina)

Author keywords

Formal model; Incident management; Normatively regulated activities; Service management

Indexed keywords

INFORMATION MANAGEMENT; INFORMATION SERVICES; MATHEMATICAL MODELS; PETRI NETS;

FORMAL MODEL; INCIDENT MANAGEMENT; NORMATIVELY REGULATED ACTIVITIES; SERVICE MANAGEMENT;

INFORMATION TECHNOLOGY;

EID: 33745563507     PISSN: 17900832     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (8)

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