Press 1 to promote health behavior with interactive voice response

American Journal of Managed Care

Volumn 12, Issue 6, 2006, Pages 305-

  Trachtenbarg, David E ^a,b  

^a UNIVERSITY OF ILLINOIS   (United States)

^b Methodist Medical Center of Illinois   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ALCOHOL; DRUG; GLUCOSE;

ALCOHOL CONSUMPTION; COMPUTER; COST EFFECTIVENESS ANALYSIS; DISABILITY; DRUG USE; EDITORIAL; HEALTH BEHAVIOR; HEALTH CARE ORGANIZATION; HEALTH PROMOTION; HUMAN IMMUNODEFICIENCY VIRUS; INFLUENZA VACCINATION; INTERACTIVE VOICE RESPONSE SYSTEM; INTERNET; MAMMOGRAPHY; PAPANICOLAOU TEST; PATIENT CARE; PATIENT COUNSELING; PATIENT EDUCATION; PRIORITY JOURNAL; SATISFACTION; SELF REPORT; TELEPHONE;

EID: 33745187157     PISSN: 10880224     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Editorial

References (6)

1. Bukowski B. What works: dietary IVR (interactive voice recognition) nets a million in savings for NY hospital. Health Manag Technol. 1998;19:30.
2. Corkrey R, Parkinson L. Interactive voice response: review of studies 1989-2000. Behav Res Methods Instrum Comput. 2002;34:342-353.
3. Polinski JM. Interactive voice reponse telephone calls to enhance bone mineral density testing. Am J Manag Care. 2006;12:321-325.
4. Crawford AG, Sikirica V, Goldfarb N, et al. Interactive voice response reminder effects on preventive service utilization. Am J Med Qual. 2005;20:329-336.
5. Corkrey R, Parkinson L. A comparison of four computer-based telephone interviewing methods: getting answers to sensitive questions. Behav Res Methods Instrum Comput 2002;34:354-363.
6. Rodriguez HP, von Glahn T, Rogers WH, Chang H, Fanjiang G, Safran DG. Evaluating patients' experiences with individual physicians. A randomized trial of mail, Internet, and interactive voice response telephone administration surveys. Med Care. 2006;44:167-174.