Interactive voice response reminder effects on preventive service utilization

American Journal of Medical Quality

Volumn 20, Issue 6, 2005, Pages 329-336

  Crawford, Albert G ^a   Sikirica, Vanja ^a   Goldfarb, Neil ^a   Popiel, Richard G ^b   Patel, Minalkumar ^b   Wang, Cheng ^b   Chu, Jeffrey B ^b   Nash, David B ^a  

^a THOMAS JEFFERSON UNIVERSITY   (United States)

^b HORIZON BLUE CROSS BLUE SHIELD OF NEW JERSEY   (United States)

Author keywords

Breast cancer screening; Cervical cancer screening; HEDIS; Influenza immunizations; Interactive voice response systems; Mammography; Papanicolaou tests (Pap tests); Patient reminders

Indexed keywords

ADULT; AGED; ARTICLE; AUTOMATIC SPEECH RECOGNITION; CLINICAL TRIAL; COMPUTER INTERFACE; FEMALE; HEALTH INSURANCE; HUMAN; IMMUNIZATION; INFLUENZA; MALE; MAMMOGRAPHY; MIDDLE AGED; MULTIVARIATE ANALYSIS; ORGANIZATION AND MANAGEMENT; PREVENTIVE HEALTH SERVICE; REMINDER SYSTEM; STATISTICAL MODEL; UNITED STATES; UTILIZATION REVIEW; VAGINA SMEAR;

ADULT; AGED; AGED, 80 AND OVER; FEMALE; HUMANS; IMMUNIZATION; INFLUENZA, HUMAN; LOGISTIC MODELS; MALE; MAMMOGRAPHY; MANAGED CARE PROGRAMS; MIDDLE AGED; MULTIVARIATE ANALYSIS; PHILADELPHIA; PREVENTIVE HEALTH SERVICES; REMINDER SYSTEMS; SPEECH RECOGNITION SOFTWARE; USER-COMPUTER INTERFACE; VAGINAL SMEARS;

EID: 28844435804     PISSN: 10628606     EISSN: None     Source Type: Journal    
DOI: 10.1177/1062860605281176     Document Type: Article

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