Hybrid genetic algorithms and case-based reasoning systems for customer classification

Expert Systems

Volumn 23, Issue 3, 2006, Pages 127-144

  Ahn, Hyunchul ^a   Kim, Kyoung Jae ^b   Han, Ingoo ^a  

^a Korea Advanced Institute of Science and Technology (KAIST)   (South Korea)

^b Dongguk University   (South Korea)

Author keywords

Case based reasoning; Customer classification; Customer relationship management; Feature weighting; Genetic algorithms; Instance selection

Indexed keywords

CASE-BASED REASONING; CUSTOMER CLASSIFICATION; CUSTOMER RELATIONSHIP MANAGEMENT; FEATURE WEIGHTING; INSTANCE SELECTION;

CLASSIFICATION (OF INFORMATION); CUSTOMER SATISFACTION; FORMAL LOGIC; LEARNING SYSTEMS; OPTIMIZATION; PROBLEM SOLVING; REGRESSION ANALYSIS;

GENETIC ALGORITHMS;

EID: 33744950644     PISSN: 02664720     EISSN: 14680394     Source Type: Journal    
DOI: 10.1111/j.1468-0394.2006.00329.x     Document Type: Article

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