Approximating multi-skill blocking systems by HyperExponential Decomposition

Performance Evaluation

Volumn 63, Issue 8, 2006, Pages 799-824

  Franx, Geert Jan ^a   Koole, Ger ^a   Pot, Auke ^a  

^a VU UNIVERSITY AMSTERDAM   (Netherlands)

Author keywords

Blocking probability; Call center; Decomposition; Equivalent Random Method; Hayward Fredericks method; Hyperexponential distribution; Interrupted Poisson Process method; Multi class blocking system; Overflow routing

Indexed keywords

COMPUTER NETWORKS; COMPUTER SIMULATION; DECOMPOSITION; PROBABILISTIC LOGICS; PROGRAM PROCESSORS; TELECOMMUNICATION NETWORKS;

BLOCKING PROBABILITY; CALL CENTER; EQUIVALENT RANDOM METHOD; HAYWARD-FREDERICKS METHOD; HYPEREXPONENTIAL DISTRIBUTION; MULTI-CLASS BLOCKING SYSTEM; OVERFLOW ROUTING;

DATA PROCESSING;

EID: 33744506692     PISSN: 01665316     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.peva.2005.09.001     Document Type: Article

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