A collaborative framework for unexpected exception handling

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 3706 LNCS, Issue , 2005, Pages 168-183

  Mourão, Hernâni ^a,b   Antunes, Pedro ^b,c  

^a INSTITUTO POLITÉCNICO DE SETÚBAL   (Portugal)

^b LASIGE (Laboratory of Large Scale Information Systems)   (Portugal)

^c UNIVERSITY OF LISBON   (Portugal)

Author keywords

[No Author keywords available]

Indexed keywords

DATA HANDLING; INFORMATION MANAGEMENT; PROBLEM SOLVING;

COLLABORATIVE FRAMEWORK; COLLABORATIVE PROBLEM; EXCEPTION HANDLING; WORKFLOW MANAGEMENT SYSTEMS (WFMS);

COMPUTER SUPPORTED COOPERATIVE WORK;

EID: 33646182733     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/11560296_13     Document Type: Conference Paper

References (38)

1. Abbott, K.R., and Sarin, S.K., 1994. Experiences with workflow management: issues for the next generation. Proc. of the 1994 ACM Conference on CSCW. Chapel Hill, North Carolina, United States, pp. 113-120.
2. Agostini, A., and De Michelis, G., 2000. A light workflow management system using simple process models. CSCW, 9(3): 335-363.
3. Agostini, A., De Michelis, G., and Loregian, M., 2003. Undo in Workflow Management Systems. BPM 2003. Springer-Verlag, Netherlands, pp. 321-335.
4. Bassil, S., Rinderle, S., Keller, R., Kropf, P., and Reichert, M., 2005. Preserving the Context of Interrupted Business Process Activities. 7th ICEIS 2005. USA.
5. Bernstein, A., 2000. How can cooperative work tools support dynamic group process? bridging the specificity frontier. CSCW '00: Proceedings of the 2000 ACM Conference on CSCW. ACM Press, Philadelphia, pp. 279-288.
6. Casati, F., 1998. Models, Semantics, and Formal Methods for the Design of Workflows and their Exceptions. PhD Thesis, Politecnico di Milano.
7. Casati, F., Ceri, S., Pernici, B., and Pozzi, G., 1996. Workflow Evolution. Data and Knowledge Engineering, 24(3): 211-238.
8. Casati, F., and Pozzi, G., 1999. Modelling exceptional behaviors in commercial workflow management systems. Proc. IFCIS, International Conference on CoopIS, CoopIS '99. IEEE International, Edinburgh, UK, pp. 127-138.
9. Chiu, D.K., 2000. Exception Handling in an Object-oriented Workflow Management System. PhD Thesis, Hong Kong Univ. of Science and Technology.
10. Chiu, D.K., Li, Q., and Karlapalem, K., 2001. WEB Interface-Driven Cooperative Exception Handling in ADOME Workflow Management System. Information Systems, 26(2): 93-120. Elsevier Publishers.
11. Dayal, U., Hsu, M., and Ladin, R., 1990. Organizing Long-Running Activities with Triggers and Transactions. SIGMOD'90. NJ, USA.
12. Dellarocas, C., and Klein, M., 1998. A Knowledge-based approach for handling exceptions in business processes. WITS'98. Helsinki, Finland.
13. Dourish, P., Holmes, J., MacLean, A., Marqvardsen, P., and Zbyslaw, A., 1996. Freeflow: mediating between representation and action in workflow systems. Proc. of the 1996 ACM Conference on CSCW. ACM Press, New York.
14. Eder, J., and Liebhart, W., 1995. The Workflow Activity Model WAMO. Int. Conf. on Cooperative Information Systems. Vienna, Austria.
15. Eder, J., and Liebhart, W., 1996. Workflow Recovery. 1st IFCIS Intl. Conf. on Cooperative Information Systems (CoopIS'96). IEEE, Belgium, pp. 124 -134.
16. Ellis, C., and Keddara, K., 2000. A Workflow Change is a Workflow. In: W.D. van der Aalst, J. Oberweis (Editor), Business Process Management: Models, Techniques, and Empirical Studies. Springer-Verlag, pp. 201-217.
17. Ellis, C., Keddara, K., and Rozenberg, G., 1995. Dynamic change within workflow systems. Organizational Computing Systems., Milpitas, CA, USA.
18. Ellis, C., and Nutt, G.J., 1993. Modeling and enactement of workflow systems. Application and Theory of Petri Nets. Springer-Verlag, Illinois, USA, pp. 1-16.
19. Faustmann, G., 2000. Configuration for Adaptation - A Human-centered Approach to Flexible Workflow Enactment. CSCW, 9(3): 413-434.
20. Han, Y., Sheth, A.P., and Bussler, C., 1998. A Taxonomy of Adaptive Workflow Management. Conf. on CSCW - Workshop - Towards Adaptive Workflow Systems. Seattle, WA, USA.
21. Hayes, N., 2000. Work-arounds and Boundary Crossing in a High Tech Optronics Company: The Role of Co-operative Workflow Technologies. CSCW, 9(3): 435-455.
22. Hwang, S.Y., Ho, S.F., and Tang, J., 1999. Mining Exception Instances to Facilitate Workflow Exception Handling. 6th Int. Conf. on Database Systems for Advanced Applications. Hsinchu, Taiwan.
23. Jorgensen, H.D., 2001. Interaction as Framework for Flexible Workflow Modelling. Group '01. ACM Press, Boulder, Colorado, USA.
24. Luo, Z., 2001. Knowledge sharing, Coordinated Exception Handling, and Intelligent Problem Solving for Cross-Organizational Business Processes. PhD Thesis, Dep. of Computer Sciences, University of Georgia.
25. Mourão, H.R., and Antunes, P., 2004. Exception Handling Through a Workflow. CoopIS 2004. Springer-Verlag, Agia Napa, Cyprus.
26. Reichert, M., and Dadam, P., 1998. ADEPTflex - Supporting Dynamic Changes of Workflows Without Loosing Control. Journal of Intelligent Information Systems, 10(2): 93-129.
27. Reichert, M., Dadam, P., and Bauer, T., 2003. Dealing with Forward and Backward Jumps in Workflow Management Systems. Software and Systems Modeling, 2(1): 37-58. Springer-Verlag.
28. Rinderle, S., 2004. Schema Evolution in Process Management Systems. PhD Thesis, University of Ulm.
29. Rinderle, S., Reichert, M., and Dadam, P., 2003. Evaluation of Correctness Criteria for Dynamic Workflow Changes. BPM '03. Netherlands, pp. 41-57.
30. Saastamoinen, H., 1995. On the Handling of Exceptions in Information Systems. PhD Thesis, University of Jyväskylä.
31. Sadiq, S.W., 2000. On Capturing Exceptions in Workflow Process Models. Proc. of the 4th Int. Conference on Business Information Systems. Poznan, Poland.
32. Schmidt, K., 1997. Of maps and scripts - the status of formal constructs in cooperative work. GROUP '97: Proc. of the Int. ACM SIGGROUP Conf. on Supporting Group Work: The Integration Challenge. United States, pp. 138-147.
33. Sheth, A.P., Georgakopoulos, D., Joosten, S.M., et al, 1996. Report from the NSF workshop on workflow and process automation in information systems. ACM SIGMOD Record, 25(4): 55-67. ACM Press.
34. Strong, D.M., and Miller, S.M., 1995. Exceptions and Exception Handling in Computerized Information Systems. ACM Trans. on Information Systems, 13(2).
35. Suchman, L.A., 1987. Plans and Situated Actions. MIT Press.
36. van der Aalst, W., and Basten, T., 2002. Inheritance of workflows: an approach to tackling problems related to change. Theoretical Computer Science, 270(1).
37. st ICEIS. Setúbal, Portugal, pp. 353-360.
38. Weber, B., Wild, W., and Breu, R., 2004. CBRFlow: Enabling Adaptive Workflow Management through Conversational Case-Based Reasoning. European Cof. on Case-Based Reasoning (ECCBR'04). Madrid, Spain.