Dialogue and discourse are we having the right conversations?

Critical Care Nurse

Volumn 26, Issue 1, 2006, Pages 60-66

  Triola, Nora ^a  

^a INDIANA UNIVERSITY HEALTH   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADAPTIVE BEHAVIOR; COOPERATION; EVIDENCE BASED MEDICINE; HEALTH CARE FACILITY; HEALTH PERSONNEL ATTITUDE; HUMAN; INTENSIVE CARE; INTENSIVE CARE UNIT; INTERPERSONAL COMMUNICATION; NOTE; NURSING STAFF; OCCUPATIONAL HEALTH; ORGANIZATION; PRACTICE GUIDELINE; PROFESSIONAL COMPETENCE; PSYCHOLOGICAL ASPECT; PUBLIC RELATIONS; QUALITY CONTROL; SAFETY; SELF EVALUATION; STANDARD; WORKPLACE;

ADAPTATION, PSYCHOLOGICAL; ATTITUDE OF HEALTH PERSONNEL; BENCHMARKING; COMMUNICATION; COOPERATIVE BEHAVIOR; CRITICAL CARE; EVIDENCE-BASED MEDICINE; HEALTH FACILITY ENVIRONMENT; HUMANS; INTENSIVE CARE UNITS; INTERPROFESSIONAL RELATIONS; NURSING STAFF, HOSPITAL; OCCUPATIONAL HEALTH; ORGANIZATIONAL CULTURE; ORGANIZATIONAL INNOVATION; PRACTICE GUIDELINES; PROFESSIONAL COMPETENCE; SAFETY MANAGEMENT; SELF ASSESSMENT (PSYCHOLOGY); WORKPLACE;

EID: 33645065385     PISSN: 02795442     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (16)

1. American Association of Critical-Care Nurses. AACN standards for establishing and sustaining healthy work environments: a journey to excellence. Am J Crit Care. 2005;14.187-197. Available at: http://www.aacn.org/hwe Accessed December 4, 2005.
2. Alspach G. When your work conditions are sicker than your patients [editorial]. Crit Care Nurse. June 2005;25:11-14.
3. Hardin SR, Kaplow R. Synergy for Clinical Excellence: The AACN Synergy Model for Patient Care. Sudbury, Mass: Jones & Bartlett; 2004.
4. Disch J. Scope of practice defined. Focus AACN. May/June 1980;7:18-19.
5. Kohn L, Corrigan J, Donaldson M, eds. Institute of Medicine. To Err Is Human: Building a Safer Health System. Washington, DC: National Academy Press; 2000.
6. Patterson K, Grenny J, McMillan R, Switzler A. Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. Hightstown, NJ: McGraw-Hill; 2005.
7. Joint Commission on Accreditation of Healthcare Organizations. Root Causes of Sentinel Events 1995-2004. Available at: http://www.jcaho.com/ accredited+organizations/ambulatory+care/sentinel+events/ root+causes+of+sentinel+event.htm. Accessed December 4, 2005.
8. Sasou K, Reason J. Team errors: definition and taxonomy. Reliabil Eng System Safety. 1999;65:1-9.
9. Schaefer HG, Helmreich RL, Scheidegger D. Human factors and safety in emergency medicine. Resuscitation. 1994;28:221-225.
10. Fletcher CE. Hospital RNs job satisfactions and dissatisfactions. J Nurs Adm. 2001;31:324-331.
11. Baggs JG, Schmitt MH, Mushlin AL, et al. Association between nurse-physician collaboration and patient outcomes in three intensive care units. Crit Care Med. 1999;27: 1991-1998.
12. Hemman E. Creating healthcare cultures of safety. J Nurs Adm. 2002;32.419-427.
13. Joint Commission on Accreditation of Healthcare Organizations. Health care at the crossroads: strategies for addressing the evolving nursing crisis. Available at: http://www.jcaho.org/about+us/ public+policy+initiatives/health_care_at_the_crossroads.pdf. Accessed December 4,2005.
14. Making Health Care Safer: A Critical Analysis of Patient Safety Practices. Evidence Report/Technology Assessment: No. 43. Rockville, Md: Agency for Healthcare Research and Quality; July 2001. AHRO, Publication 01-E058. Available at: http://www.ahrq.gov/clinic/ptsafety/. Accessed December 4,2005.
15. Maxfield D, Grenny J, McMillan R, Patterson K, Switzler A. Silence Kills: The 7 Crucial Conversations in Healthcare. Provo, Utah: VitalSmarts; 2005.
16. Patterson K, Grenny J, McMillan R, Switzler A. Crucial Conversations: Tools for Talking When the Stakes Are High. Hightstown, NJ: McGraw-Hill; 2002.