Taking a critical linguistic turn: Using critical discourse analysis for the study of information systems

Handbook of Critical Information Systems Research: Theory and Application

Volumn , Issue , 2005, Pages 104-122

  Alvarez, Rosio ^a,b  

^a UNIVERSITY OF MASSACHUSETTS BOSTON   (United States)

^b UNIVERSITY OF MASSACHUSETTS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33644755632     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4337/9781845426743.00012     Document Type: Chapter

References (83)

1. Agarwal, R. and Tanniru, M.R. (1990), ‘Knowledge acquisition using structured interviewing: an empirical investigation’, Journal of Management Information Systems, 7(1), 123-40.
2. Alston, W.P. (1964), Philosophy of Language, Englewood Cliffs, NJ: Prentice-Hall.
3. Althusser, L. (1971), ‘Ideology and ideological state apparatuses’, in L. Althusser (ed.), Lenin and Philosophy and Other Essays, London: New Left Books, 127-86.
4. Alvarez, R. (2001), '“It was a great system”: face-work and the discursive construction of technology during information systems development’, Information, Technology and People, 14(4), 385-405.
5. Alvarez, R. (2002), ‘Confessions of an information worker: a critical analysis of information requirements’ discourse’, Information and Organization, 12, 85-107.
6. Alvarez, R. (2004), ‘The play of tropes in the discourse of knowledge workers: examining technical support services’, Proceedings of the American Conference on Information Systems, New York: Association for Information Systems, August, pp. 67-79.
7. Alvarez, R. and Urla, J. (2002), ‘Tell me a good story: using narrative analysis to examine information requirements, interviews during an ERP implementation’, Database, 33(1), 38-51.
8. Austin, J. (1962), How to Do Things with Words, Oxford: Clarendon.
9. Avison, D., Baskerville, R. and Myers, M. (2001), ‘Controlling action research projects. Information’, Technology and People, 14(1), 28-45.
10. Bateson, G. (1972), Steps to an Ecology of the Mind, New York: Ballantine.
11. Black, M. (1962), Models and Metaphors, Ithaca, NY: Cornell University Press.
12. Bloomfield, B.P., Coombs, R., Cooper, D.J. and Rea, D. (1992), ‘Machines and manoeuvres: responsibility accounting and the construction of hospital information systems’, Accounting, Management and Information Technologies, 2(4), 197-219.
13. Brown, P. and Levinson, S.C. (1978), Politeness: Some Universals in Language Usage, Cambridge: Cambridge University Press.
14. Bucholtz, M. (1999), ‘Transgression and progress in language and gender studies’, in M. Bucholtz, A.C. Liang and L.A. Sutton Reinventing Identities: The Gendered Self in Discourse, New York: Oxford University Press, pp. 3-26.
15. Clarke, R.J. (2001), ‘Organizational semiosis: integration and separation between system features and workpractices’, Australian Journal of Information Systems, 8(2) 103-14.
16. Fairclough, N. (1992a), Discourse and Social Change, Cambridge: Polity.
17. Fairclough, N. (1992b), ‘Discourse and text: linguistic and intertextual analysis within discourse analysis’, Discourse and Society, 3, 193-217.
18. Fernandez, J.W. (1986), Persuasion and Performances: The Play of Tropes in Culture, Bloomington, IN: Indiana University Press.
19. Flores, F., Graves, M., Hartfield, B. and Winograd, T. (1988), ‘Computer systems and the design of organizational interaction’, Association for Computing Machinery (ACM), Transactions on Office Information Systems, 6(2), 153-72.
20. Foucault, M. (1979), Discipline and Punish: The Birth of the Prison, Harmondsworth: Penguin.
21. Foucault, M. (1980), Power/Knowledge: Selected Interviews and Other Writings 1972-1977, ed. C. Gordon, New York: Pantheon.
22. Foucault, M. (1981), The History of Sexuality, vol. 1, London: Penguin.
23. Foucault, M. (1991), ‘Politics and the study of discourse: questions of method and governmentality’, in G. Burchell, C. Gordon and P. Miller (eds), The Foucault Effect: Studies in Governmentality, Chicago: University of Chicago Press, pp. 53-72.
24. Glaser, B.G. and Strauss, A. (1967), The Discovery of Grounded Theory: Strategies for Qualitative Research, New York: Aldine.
25. Goffman, E. (1967), Interaction Ritual: Essays on Face-to-face Behavior, Garden City, NY: Doubleday Anchor.
26. Goffman, E. (1974), Frame Analysis, New York: Harper & Row.
27. Goffman, E. (1981), Forms of Talk, Philadelphia, PA: University of Pennsylvania Press.
28. Gramsci, A. (1971), Selections from the Prison Notebooks, ed. and trans. Q. Horar and G. Nowell Smith, London: Lawrence & Wishart.
29. Gumperz, J.J. (1982), Discourse Strategies, Cambridge: Cambridge University Press.
30. Habermas, J. (1970), Toward a Rational Society, Boston, MA: Beacon.
31. Habermas, J. (1984), The Theory of Communicative Action, vols 1 & 2, Boston, MA: Beacon.
32. Hall, S. (1996), ‘The problem of ideology: Marxism without guarantees’, in D. Morley and H. Chen (eds), Stuart Hall: Critical Dialogues in Cultural Studies, London: Routledge, pp. 25-46.
33. Harvey L. and Myers, M.D. (1995), ‘Scholarship and practice: the contribution of ethnographic research methods to bridging the gap’, Information, Technology and People, 8(3), 18-27.
34. Henle, P. (ed.) (1962), Language, Thought and Culture, Ann Arbor, MI: University of Michigan Press.
35. Hirschheim, R. and Klein, H.K. (1989), ‘Four paradigms of information systems development’, Communications of the ACM, 32(10), 1199-216.
36. Hirschheim, R. and Klein, H.K. (1994), ‘Realizing emancipatory principles in information systems development: the case for ETHICS’, MIS Quarterly, 18(1), 83-109.
37. Iivari, J., Hirschheim, R. and Klein, H.K. (1998), ‘A paradigmatic analysis contrasting information systems development approaches and methodologies’, Information Systems Research, 9(2), 164-93.
38. Klein, H.K. and Truex, D. (1996), ‘Discourse analysis: a semiotic approach to the investigation of organizational emergence’, in P.B. Andersen, B. Holmquist and H. Klein (eds), Signs of Work: Semiosis and Information Processing in Organisations, Berlin: Walter De Gruyter, pp. 227-68.
39. Kock, N. and Lau, F. (2001), ‘Information systems action research: serving two demanding masters’, Information, Technology and People, 14(1), 1-11.
40. Kvasny, L. and Trauth, E.M. (2002), ‘The digital divide and work and home: the discourse about power and underrepresented groups in the information society’, in Wynn et al. (eds), pp. 249-72.
41. Labov, W. (1972), Language in the Inner City: Studies in the Black English Vernacular, Philadelphia, PA: University of Pennsylvania Press.
42. Labov, W. (1982), ‘Speech actions and reactions in personal narrative’, in D. Tannen (ed.), Analyzing Discourse: Text and Talk, Washington, DC: Georgetown University Press, pp. 217-47.
43. Labov, W. and Waletzy, J. (1967), ‘Narrative analysis: oral version of personal experience’, in J. Helm (ed.), Essays and the Visual Arts, Seattle, WA: University of Washington Press, pp. 12-44.
44. Latour, B. (1996), ‘Social theory and the study of computerized work sites’, in W.J. Orlikowski, G. Walsham, M.R. Jones and J.I. DeGross (eds), Information Technology and Changes in Organizational Work, London: Chapman & Hall, pp. 295-307.
45. Lehitinen, E. and Lyytinen, K. (1994), ‘Action based model of information system’, Information Systems, 11(4), 299-317.
46. Lyytinen, K. (1992), ‘Information systems and critical theory’, in M. Alvessson and H. Willmott (eds), Critical Management Studies, London: Sage, pp. 159-80.
47. Meyer, M. (2001), ‘Between theory, method and politics: positioning the approaches to CDA’, in Wodak and Meyer, pp. 14-31.
48. Mumby, D.K. (1987), ‘The political functions of narrative in organizations’, Communication Monographs, 54, 113-27.
49. Mumford, E., Hirschheim, R., Fitzgerald, G. and Wood-Harper, T. (1985), Research Methods in Information Systems, Amsterdam: North-Holland.
50. Myers, M.D. and Young, L.W. (1997), ‘Hidden agendas, power and managerial assumptions in information systems development’, Information Technology and People, 10(3), 224-40.
51. Ngwenyama, O.K. (1991), ‘The critical social theory approach to information systems: problems and challenges’, in H.E. Nissen, H.K. Klein and R. Hirschheim (eds), Information Systems Research: Contemporary Approaches and Emergent Traditions, Amsterdam: North-Holland, pp. 267-80.
52. Orlikowski, W. (1992), ‘The duality of technology: rethinking the concept of technology in organizations’, Organization Science, 3(3), 398-427.
53. Orlikowski, W.J. and Baroudi, J.J. (1991), ‘Studying information technology in organizations: research approaches and assumptions’, Information Systems Research, 2(1), March, 1-28.
54. Orlikowski, W. and Robey, D. (1991), ‘Information technology and the structuring of organizations’, Information Systems Research, 2(2), 143-69.
55. Päivärinta, T. (2001), ‘The concept of genre within the critical approach to information systems development’, Information and Organization, 11, 207-34.
56. Pecheux, M. (1982), Language, Semantics and Ideology, London: Macmillan.
57. Potter, J. (1997), ‘Discourse analysis as a way of analyzing naturally occurring talk’, in D. Silverman (ed.), Qualitative Research: Theory, Method and Practice, London: Sage, pp. 144-60.
58. Putnam, L.L. (1983), ‘The interpretive perspective: an alternative to functionalism’, in L.L. Putnam and M.E. Pacanowsky (eds), Communication in Organizations: An Interpretive Approach, Beverly Hills, CA: Sage, pp. 31-54.
59. Reissman, C.K. (1993), Narrative Analysis, Newbury Park, CA: Sage.
60. Richards, I.A. (1950), The Philosophy of Rhetoric, New York: Oxford University Press.
61. Sapir, J.D. (1977), ‘The anatomy of metaphor’, in J.D. Sapir and J.C. Crocker (eds), The Social Use of Metaphor: Essays on the Anthropology of Rhetoric, Philadelphia, PA: University of Pennsylvania Press, pp. 3-32.
62. Sarangi, S. and Roberts, C. (1999), ‘The dynamics of interactional and institutional orders in work-related settings’, in Sarangi and Roberts, Talk, Work and Institutional Order: Discourse in Medical, Mediation and Management Settings, Berlin: Mouton de Gruyter, pp. 1-60.
63. Sayer, K. and Harvey, L. (1997), ‘Empowerment in business process reengineering: an ethnographic study of implementation discourses’, in K. Kumar and J. DeGross (eds), Proceedings of the Eighteenth International Conference on Information Systems (ICIS), Atlanta, GA: Association for Information Systems, pp. 427-40.
64. Suchman, L. and Bishop, L. (2000), ‘Problematizing “innovation” as a critical project’, Technology Analysis and Strategic Management, 12(3), 327-33.
65. Tannen, D. (1986), That’s Not What I Meant!, New York: William Morrow.
66. Tannen, D. and Wallat, C. (1987), ‘Interactive frames and knowledge schemas in interaction: examples from a medical examination/review’, Social Psychological Quarterly, 50(2) 205-16.
67. Thompson, J.B. (1990), Ideology and Modern Culture, Cambridge: Polity.
68. Turner, B. (1981), ‘Some practical aspects of qualitative data analysis: one way of organizing the cognitive processes with the generation of grounded theory’, Quality and Quantity, 15, 225-47.
69. Turner, T. (1992), '“We are parrots”, “twins are birds”: play of tropes as operational structure’, in J.W. Fernandez (ed.), Beyond Metaphor: The Theory of Tropes on Anthropology, Stanford, CA: Stanford University Press, pp. 121-58.
70. Van Dijk, T.A. (1990), ‘Social cognition and discourse’, in H. Giles and W.P. Robinson (eds), Handbook of Language and Social Psychology, New York: John Wiley & Sons, pp. 163-86.
71. Van Dijk, T.A. (2001), ‘Multidisciplinary CDA: a plea for diversity’, in Wodak and Meyer (eds), pp. 95-120.
72. Volosinov, V.N. (1973), Marxism and the Philosophy of Language (trans. L. Matejka and I.R. Titunik), Cambridge, MA and London: Harvard University Press.
73. Weinreich, U. (1964), Languages in Contact: Findings and Problems, The Hague: Mouton.
74. Williams, R. (1977), ‘Ideology’, in Marxism and Literature, Oxford: Oxford University Press, pp. 55-71.
75. Wilson M. (2002), ‘Rhetoric of enrollment and acts of resistance: information technology as text’, in Wynn et al. (eds), pp. 225-48.
76. Winograd, T. and Flores, F. (1986), Understanding Computers and Cognition: A New Foundation for Design, Norwood, NJ: Albex.
77. Wodak, R. (1996), Disorders of Discourse, London: Longman.
78. Wodak, R. and Meyer, M. (2001), Methods of Critical Discourse Analysis, London: Sage.
79. Wood, L.A. and Kroger, R.O. (2000), Doing Discourse Analysis, Thousand Oaks, CA: Sage.
80. Wynn, E.H., Whitley, E.A., Myers, M.D. and DeGross, J.I. (2002), Global and Organizational Discourse about Information Technology, Boston, MA: Kluwer Academic.
81. Wynn, E. and Novick, D. (1996), ‘Relevance conventions and problem boundaries in a work redesign team’, Information Technology and People, 9(2), 61-80.
82. Yates, J. and Orlikowski, W. (1992), ‘Genres of organizational communication: a structuration approach to studying communication and media’, Academy of Management Review, 17(2), 299-326.
83. Yates, J., Orlikowski, W. and Okamura, K. (1999), ‘Explicit and implicit structuring of genres in electronic communication: reinforcement and change of social interaction’, Organization Science, 10(1), 83-103.