An investigation of supply chain performance measurement in the Indian automotive sector

Benchmarking

Volumn 13, Issue 1-2, 2006, Pages 36-53

  Saad, Mohammed ^a   Patel, Bhaskar ^b  

^a UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

^b Kavikulguru Institute of Technology and Science   (India)

Author keywords

Automotive industry; Developing countries; India; Performance measures; Supply chain management

Indexed keywords

EID: 33644532895     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635770610644565     Document Type: Article

References (50)

1. Akintoye, A., McIntosh, G. and Fitzgerald, E. (2000), "A survey of supply chain collaboration and management in the UK construction industry. Supply chain management in construction - special issue", European Journal of Purchasing and Supply Management, Vol. 6, pp. 159-168.
2. Alaa, M., Ghalayini and James, S.N. (1996), "The changing basis of performance measurement", International Journal of Operations & Production Management, Vol. 16 No. 8, pp. 63-80.
3. Ali, F., Smith, G. and Saker, J. (1997), "Developing buyer-supplier relationships in the automobile industry, a study of Jaguar and Nippondenson", European Journal of Purchasing and Supply Management, Vol. 3 No. 1, pp. 33-42.
4. Andersen, B., Randmael, S. and Fagerhaug, T. (1998), final report from the bench marking activity, SMARTMAN document, Trondheim.
5. Austin, J.E. (1990), Managing in Developing Countries, Free Press, New York, NY.
6. Azzone, G., Maseela, C. and Bertele, U. (1991), "Design of performance measures for time based companies", International Journal of Operations & Productions Management, Vol. 11 No. 3, pp. 77-85.
7. Barnett, V. (1991), Sample Survey Principles and Methods, Edward Arnold, London.
8. Benita, B.M. (1999), "Measuring supply chain performance", International Journal of Operations & Productions Management, Vol. 19 No. 3, pp. 275-92.
9. Betchel, C. and Jayaram, J. (1997), "Supply chain management: a strategic perspective", International Journal of Logistics Management, Vol. 8 No. 1, pp. 15-34.
10. Brown, M.G. (1996), Keeping Score: Using the Right Metrics to Drive World-Class Performance, Quality Resources, New York, NY.
11. Burgess, R. (1988), "Avoiding supply chain management failure: lessons from business process reengineering", International Journal of Logistics Management, Vol. 9, pp. 15-23.
12. Carter, J.R. and Narasimhan, R. (1990), "Purchasing in international market place: implications for operations", Journal of Purchasing & Materials Management, Vol. 26 No. 3, pp. 2-11.
13. Christopher, M. (1998), Logistics and Supply Chain Management - Strategies for Reducing Cost and Improving Service, Financial Times, Prentice-Hall, Englewood Cliffs, NJ.
14. Christopher, M. and Juttner, U. (2000), "Developing strategic partnerships in the supply chain: a practitioner perspective", European Journal of Purchasing & Supply Chain Management, Vol. 2 No. 6, pp. 117-27.
15. Christopher, M. and Towill (2001), "An integrated model for the design of agile supply chains", International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 1, pp. 235-46.
16. Dixon, J.R., Nanni, A.J. and Vollman, T.E. (1990), The New Performance Challenge; Measuring Operations for World Calls Competition, Dow-Jones Irwin, Homewood, IL.
17. Indian Ministry of Commerce and Industry (2002), documents and reports 1997-2002 on Indian automobile industry provided by ACMA and SIAM.
18. Dubois, A. and Gadde, L. (2000), "Supply strategy and network effects - purchasing behaviour in the construction industry", European Journal of Purchasing & Supply Chain Management, Supply Chain Management in Construction - special issue, No. 6, pp. 207-15.
19. Edum-Fotwe, F.T., Thorpe, A. and McCaffer, R. (2001), "Information procurement practices of key actors in construction supply chains", European Journal of Purchasing & Supply Management, No. 7, pp. 155-64.
20. Fitzgerald, L., Johnston, R., Brignall, T.J., Silvestro, R. and Voss, C. (1991), Performance Measurement in Service Businesses, The Chartered Institute of Management Accountants, London.
21. Gilmour, P. (1998), "Bechmarking supply chain operations", Bechmarking for Quality Management and Technology, Vol. 5 No. 4, pp. 283-90.
22. Gunasekaran, A., Patel, C. and Tirtirogulu, E. (2001), "Performance measures and metrics in supply chain environment", International Journal of Operations & Production Management, Vol. 21 Nos 1/2, pp. 71-87.
23. Harland, C.M. (1996), "Supply chain management relationships", Chains, Networks, British Academy of Management, Vol. 7.
24. Harland, C.M., Lamming, R.C. and Cousins, P.D. (1999), "Developing the concept of supply strategy", International Journal of Operations & Production Management, Vol. 19 No. 7, pp. 650-73.
25. Holti, R. (1997), "Adapting supply chain for construction", Workshop Report CPN727, Construction Productivity Network, CIRIA.
26. Houlihan, J.B. (1985), "International supply chain management", International Journal of Physical Distribution & Materials Management, Vol. 3 No. 4, pp. 22-8.
27. Hum, S. (1990), "Industrial progress and the strategic significance of JIT and TQC for developing countries", International Journal of Operations & Production Management, Vol. 11 No. 5.
28. Johnson, H.T. and Kaplan, R.S. (1987), Relevance Lost: The Rise and Fall of Management Accounting, Harvard Business School Press, Boston, MA.
29. Kaplan, R.S. and Norton, D.P. (1992), "The balance score card; measures that drive performance", Harvard Business Review, pp. 71-9.
30. Kosela, L. (1999), "Management of production construction: a theoretical view", Proceedings of the 7th Annual Conference of the International Group for Lean Construction IGLC-7, Berkeley, pp. 241-52.
31. Lamming, R. (1993), Beyond Partnership: Strategies for Innovation and Lean Supply, Prentice-Hall, New York, NY.
32. Madu, C.N. (1997), "Quality management in developing economies", International Journal of Quality Science, Vol. 2 No. 4, pp. 272-91.
33. Mitchell, V. (1996), "Assessing the reliability and validity of the questionnaires: an empirical example", Journal of Applied Management Studies, Vol. 5 No. 2, pp. 199-207.
34. Mowery, D.C. (1988), International Collaborative Ventures in US Manufacturing, Ballinger, Cambridge, MA.
35. Neely, A. (1998), Measuring Business Performance - Why, What and How, Economist Books, London.
36. Neely, A., Bourne, M. and Kennerly, M. (2000), "Performance measurement system design", International Journal of Operations & Productions Management, Vol. 20 No. 10.
37. New, S. and Ramsay, J. (1997), "A critical appraisal of aspects of the lean approach", European Journal of Purchasing & Supply Management, Vol. 3 No. 2, pp. 93-102.
38. Remko, I.V.H. (1998), "Measuring and improving performance in the supply chain", Supply Chain Management, Vol. 3 No. 4, pp. 187-92.
39. Saad, M., Jones, M. and James, P. (2002), "A review of the progress towards the adoption of supply chain management (SCM) relationships in construction", European Journal of Purchasing & Supply Management, Vol. 8, pp. 173-83.
40. Saad, M. and Patel, P. (2002), "Issues and challenges in the supply chain performance measurement in developing nations: a case of Indian automobile sector", EUROMA 2002 Conference Proceedings, Vol. 2, pp. 1429-40.
41. Savage, C. (1990), Fifth Generation Management, Digital Press, Burlington, MA.
42. Slack, N., Chambers, S. and Johnston, R. (2001), Operations Management, 3rd ed., Financial Times, Prentice-Hall, Eaglewood cliff, NJ.
43. Spekman, R.E., Kamauff, J.W. Jr and Myhr, N. (1998), "An empirical investigation into supply chain management: a perspective on partnerships", International Journal of Physical Distribution & Logistics Management, Vol. 28 No. 8, pp. 630-50.
44. Stewart, G. (1995), "Supply chain performance benchmarking study reveals keys to supply chain excellence", Logistics Information Management, Vol. 8 No. 2, pp. 38-44.
45. Vollman, T., Cordon, C. and Raabe, H. (1997), Supply Chain Management in Mastering Management, FT Pitman, London, pp. 316-22.
46. Von Hipple, E. (1986), "Co-operation between rivals: informal know how trading", Research Policy, Vol. 16 No. 5, pp. 21-8.
47. Vrijhoef, R. and Koskela, L. (2000), "The four roles of supply chain management in construction", European Journal of Purchasing & Supply Management, Supply Chain Management in Construction - special issue, Vol. 6, pp. 169-78.
48. Whipple, J.M. and Frankel, R. (2000), "Strategic alliance success factors", The Journal of Supply Chain Management, Vol. 36 No. 3, pp. 21-8.
49. Wong, A. and Fung, P. (1999), "Total quality management in the construction industry in Hong Kong: a supply chain management perspective", Total Quality Management, Vol. 10 No. 2, pp. 199-208.
50. Zaire, M. and Whymark, J. (2000), "The transfer of best practice: how to build a culture of benchmarking and continuous learning - part 1", Benchmarking an International Journal, Vol. 7 No. 1, pp. 62-79.