Impact of stress-coping behaviour on estimation performance

Construction Management and Economics

Volumn 24, Issue 1, 2006, Pages 55-67

  Leung, Mei Yung ^a   Liu, Anita M M ^b   Wong, Maggie Mei Ki ^c  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

^b UNIVERSITY OF HONG KONG   (Hong Kong)

^c Levett and Bailey Chartered Quantity Surveying Ltd   (Hong Kong)

Author keywords

Construction estimators; Coping behaviours; Estimation performance; Stress

Indexed keywords

CONSTRUCTION INDUSTRY; CORRELATION METHODS; PERFORMANCE; PERSONNEL TRAINING; PROJECT MANAGEMENT; REGRESSION ANALYSIS;

CONSTRUCTION ESTIMATORS; ESTIMATION PERFORMANCE; STRESS COPING BEHAVIOUR;

PROFESSIONAL ASPECTS;

PERFORMANCE ASSESSMENT;

EID: 32844470677     PISSN: 01446193     EISSN: None     Source Type: Journal    
DOI: 10.1080/01446190500228381     Document Type: Article

References (63)

1. Abramis, D. J. (1994) Work role ambiguity, job satisfaction, and job performance: Meta-analyses and review. Psychological Reports, 75, pp. 1411 - 33.
2. Anderson, C. R. (1976) Coping behaviors as intervening mechanisms in the inverted-U stress-performance relationship. Journal of Applied Psychology, 61((1)), pp. 30 - 4.
3. Beehr, T. A. and Jex, S. M. and Stacy, B. A. and Murray, M. A. (2000) Work stressors and coworker support as predictors of individual strain and job performance. Journal of Organizational Behavior, 21, pp. 391 - 405.
4. Billings, A. G. and Moos, R. H. (1981) The role of coping responses and social resources in attenuating the stress of life events. Journal of Behavioral Medicine, 4, pp. 139 - 57.
5. Billings, A. G. and Moos, R. H.(1982) Conceptualizing and measuring coping resources and processes. In Handbook of Stress: Theoretical and Clinical Aspects. (pp. 212 - 30). New York: Free Press. in
6. Billings, A. G. and Moos, R. H. (1984) Coping, stress, and social resources among adults with unipolar depression. Journal of Personality and Social Psychology, 46((4)), pp. 877 - 91.
7. Carver, C. S. and Scheier, M. F. and Weintraub, J. K. (1989) Assessing coping strategies: A theoretically based approach. Journal of Personality and Social Psychology, 56((2)), pp. 267 - 83.
8. Cherrington, D. J.(1994). In Organizational Behavior: The Management of Individual and Organizational Performance. Boston: Allyn and Bacon.
9. Cohen, S. (1980) Aftereffects of stress on human performance and social behavior: A review of research and theory. Psychological Bulletin, 88((1)), pp. 82 - 108.
10. Cooper, C. L. and Evers, A. and Frese, M. (2000) Revisions and further developments of the occupational stress indicator: LISREL results from four Dutch studies. Journal of Occupational Psychology, 73, pp. 221 - 40.
11. Cooper, C. L. and Payne, R.(1991). In Personality and Stress: Individual Differences in the Stress Process. Chichester: John Wiley and Sons.
12. Coyne, J. C. and Aldwin, C. and Lazarus, R. S. (1981) Depression and coping in stressful episodes. Journal of Abnormal Psychology, 90, pp. 439 - 47.
13. Dagostino, F. R.(1993). In Estimating in Building Construction. Englewood Cliffs NJ: Prentice Hall. 4th edn
14. Djebarni, R. (1996) The impact of stress in site management effectiveness. Construction Management and Economics, 14((4)), pp. 281 - 93. 281-293
15. Edwards, J.(1988) The determinants and consequences of coping with stress. In Causes, Coping and Consequences of Stress at Work. (pp. 233 - 66). Chichester: John Wiley. in
16. Endler, N. S. and Parker, J. D. A. (1990) Multidimensional assessment of coping: A critical evaluation. Journal of Personality and Social Psychology, 58((5)), pp. 844 - 54.
17. Fleishman, J. A. (1984) Personality characteristics and coping patterns. Journal of Health and Social Behavior, 25((2)), pp. 229 - 44.
18. Folkman, S. and Lazarus, R. S. and Dunkel-Schetter, C. and Delongis, A. and Gruen, R. J. (1986) Dynamics of a stressful encounter: cognitive appraisal coping and encounter outcomes. Journal of Community Psychology, 1, pp. 113 - 37.
19. French, J. R. P. and Caplan, R. D.(1972) Organizational stress and individual strain. In The Failure of Success. (pp. 30 - 66). New York: AMACOM. in
20. Gaziel, H. H. (1993) Coping with occupational stress among teachers: A cross cultural study. Comparative Education, 29((1)), pp. 67 - 79.
21. Gmelch, W. H.(1982). In Beyond Stress to Effective Management. New York: Wiley.
22. Haan, N. A.(1977). In Coping and Defending: Processes of Self-environment Organization. New York: Academic Press.
23. Inzana, C. M. (1996) Effects of preparatory information on enhancing performance under stress. Journal of Applied Psychology, 81, pp. 429 - 36.
24. Jamal, M. (1984) Job stress and job performance controversy: An empirical assessment. Organizational Behavior and Human performance, 33((1)), pp. 1 - 22.
25. Janssen, P. P. M. and Schaufeli, W. B. and Houkes, I. (1999) Work-related and individual determinants of the three burnout dimensions. Work and Stress, 13, pp. 174 - 86.
26. Jex, S. M.(1998). In Stress and Job Performance: Theory, Research and Implications for Managerial Practice. Thousand Oaks CA: Sage Publications.
27. Kahn, R. and Wolf, D. and Ouinn, R. and Snoek, J. and Rosenthal, R.(1964). In Organizational Stress: Studies in Role Conflict and Ambiguity. New York: Wiley.
28. Koeske, G. F. and Kirk, S. A. (1993) Coping with job stress: Which strategies work best? Journal of Occupational and Organizational Psychology, 66((4)), pp. 319 - 35.
29. Latack, J. C. (1986) Coping with job stress: Measures and future directions for scale development. Journal of Applied Psychology, 71((3)), pp. 377 - 86.
30. Latack, J. C. and Havlovic, S. J. (1992) Coping with job stress: A conceptual evaluation framework for coping measures. Journal of Organizational Behavior, 13, pp. 479 - 508.
31. Lauer, C. S. (2002) The three R's for stress. Modern Healthcare, 32((3)), pp. 27.
32. Lazarus, R. S.(1991). In Emotion and Adaptation. Oxford: Oxford University Press.
33. Lazarus, R. S. and Folkman, S.(1984). In Stress, Coping and Adaptation. New York: Springer.
34. Lazarus, R. S. and Lazarus, E. N.(1994). In Passion and Reason. Oxford: Oxford University Press.
35. Lee, R. T. and Ashforth, B. E. (1996) A meta-analytic examination of the correlation amongst three dimensions of job burnout. Journal of Applied Psychology, 81((2)), pp. 123 - 33.
36. Leung, M. Y. (2004) An international study on the stress of estimators. The Hong Kong Surveyor, 15((1)), pp. 49 - 52. HKIS
37. Leung, M. Y. and Lam, C. C. Y.(2002) Factors causing stress for estimators in the construction industry. In Proceedings of the Conference on Re-engineering Construction: Enabling and Motivating Excellence. (pp. 103 - 108). Asian Construction Management Association, Chartered Institute of Building (HK), and the Hong Kong Institution of Engineers (Building Division)
38. Leung, M. Y. and Olomolaiye, P. and Chong, A. and Lam, C. C. Y. (2005a) Impact of stress on estimation performance in Hong Kong. Construction Management and Economics. (in press)
39. Leung, M. Y. and Skitmore, M. and Ng, S. T. and Cheung, S. O. (2005b) Stressors of cost estimation in Hong Kong. Construction Management and Economics, 23((1)), pp. 33 - 43.
40. Livneh, H. and Livneh, C. L. (1996) A multidimensional approach to the study of the structure of coping with stress. Journal of Psychology, 130((5)), pp. 501 - 12.
41. McGrath, J. E.(1976) Stress and behavior in organizations. In Handbook of Industrial and Organizational Psychology. (pp. 1351 - 95). Palo Alto CA: Consulting Psychologists Press. in
42. Meglino, B. M.(1977). In The Stress-Performance Controversy. MSU Business Topics, East Lansing
43. Ming Pao. (2004a) Suicide rate of Hong Kong people has increased by 17% - higher than the average in the world. Ming Pao. 10 Sept. 2004, A16
44. Ming Pao. (2004b) Emotional symptoms and suicide. Ming Pao. 23 Sept. 2004, A10
45. Moos, R. H. and Schaefer, J. A.(1993) Coping resources and processes: current concepts and measures. In Handbook of Stress: Theoretical and Clinical Aspects. (pp. 234 - 56). New York: Free Press. 2nd edn
46. Newton, T. J. and Keenan, A. (1985) Coping with work related stress. Human Relations, 38, pp. 107 - 26.
47. Northwestern National Life.(1991). In Employee Burnout: America' Newest Epidemic. Minneapolis MN: Northwestern National Life Insurance Company.
48. Northwestern National Life.(1992). In Employee Burnout: Causes and Cures. Minneapolis MN: Northwestern National Life Insurance Company.
49. Palmer, A. and Sinclair, K. and Bailey, M.(1996). Teacher stress: A comparison between casual and permanent primary school teachers with a special focus on coping. In ERA-AARE Joint Conference Proceedings [pp.].
50. Papoulis, A.(1990). In Probability and Statistics. Englewood Cliffs NJ: Prentice-Hall.
51. Petri, R. W.(1979). In Construction Estimating. Reston VA: US Geological Survey.
52. Peurifoy, R. L. and Oberlender, G. D.(2002). In Estimating Construction Costs. New York: McGraw-Hill. 5th edn
53. Rahim, A. and Magner, N. R. and Shapiro, D. (2000) Do justice perceptions influence styles of handling conflict with supervisions? International Journal of Conflict Management, 11((1)), pp. 9 - 31.
54. Riley, A. W. and Zaccaro, S. J.(1987). In Occupational Stress and Organizational Effectiveness. New York: Praeger Publishers.
55. Schuler, R. S. (1980) Definition and conceptualization of stress in organizations. Organizational Behavior and Human Performance, 25, pp. 184 - 215.
56. Tillmann, J. N. and Beard, M. T. (2001) Manager's healthy lifestyles, coping strategies, job stressors and performance: An occupational stress model. Journal of Theory Construction and Testing, 5((1)), pp. 7 - 16.
57. Vagg, P. R. and Spielberger, C. D. and Wasala, C. F. (2002) Effects of organizational level and gender on stress in the workplace. International Journal of Stress Management, 9((4)), pp. 243 - 61.
58. Varhol, P. (2000) Identify and manage work-related stress. Electronic Design, 48((26)), pp. 123 - 4.
59. Vernarec, E. and Phillips, K. (2001) How to cope with job stress. RN, 64((3)), pp. 44 - 8.
60. Weatherley, E. and Irit, P. (1996) Coping with stress: Public welfare supervisors doing their best. Human Relations, 49((2)), pp. 157 - 70.
61. Westman, M. and Eden, D. (1996) The inverted-U relationship between stress and performance: A field study. Work and Stress, 10((2)), pp. 165 - 73.
62. Wolfgang, A. P. (1991) Job stress, coping and dissatisfaction in health professions: A comparison of nurses and pharmacists Handbook on Job Stress: A Special Issue of the Journal of Social Behaviour and Personality, 6((7)), pp. 199 - 212. in Perrewe P. L, ed. Corte Madera, CA. Select Press
63. Zur, B. H. (1999) The effectiveness of coping meta-strategies: Perceived efficiency, emotional correlates and cognitive performance. Personality and Individual Differences, 26, pp. 923 - 39.