Customer evaluation of application services provisioning in five vertical sectors

Journal of Information Technology

Volumn 19, Issue 1, 2004, Pages 39-58

  Currie, Wendy L ^a,b   Desai, Bhavini ^a   Khan, Naureen ^a  

^a BRUNEL UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF WARWICK   (United Kingdom)

Author keywords

Application services provisioning; Business value; e business values; IT evaluation

Indexed keywords

COMPUTER SOFTWARE; CUSTOMER SATISFACTION; INFORMATION TECHNOLOGY; MARKETING; ONLINE SYSTEMS; OUTSOURCING; RISKS; SECURITY OF DATA;

APPLICATION SERVICES PROVISIONING (ASP); BUSINESS VALUE; IT EVALUATION; SMALL AND MEDIUM BUSINESSES (SMB);

ELECTRONIC COMMERCE;

EID: 3242805241     PISSN: 02683962     EISSN: None     Source Type: Journal    
DOI: 10.1057/palgrave.jit.2000006     Document Type: Review

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