Early experience with employee choice of consumer-directed health plans and satisfaction with enrollment

Health Services Research

Volumn 39, Issue 4 II, 2004, Pages 1141-1158

  Fowles, Jinnet Briggs ^a   Kind, Elizabeth A ^b   Braun, Barbara L ^a   Bertko, John ^c  

^a PARK NICOLLET INSTITUTE   (United States)

^b Survey Research

^c HUMANA INC   (United States)

Author keywords

Consumer defined health plans; Employee satisfaction; Health plan choice

Indexed keywords

ADULT; CONFERENCE PAPER; CONSUMER; DEMOGRAPHY; EDUCATION; EMPLOYEE; EXPERIENCE; FEMALE; HEALTH CARE PLANNING; HEALTH CARE UTILIZATION; HEALTH INSURANCE; HEALTH STATUS; HEALTH SURVEY; HUMAN; LOGISTIC REGRESSION ANALYSIS; MALE; PATIENT SATISFACTION; PREVALENCE; QUESTIONNAIRE; RACE;

EID: 3142692516     PISSN: 00179124     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1475-6773.2004.00279.x     Document Type: Conference Paper

References (24)

1. Braun, B. L., J. B. Fowles, C. B. Forrest, E. A. Kind, S. S. Foldes, and J. P. Weiner. 2003. "Which Enrollees Bypass Their Gatekeepers in a Point-of-Service Plan?" Medical Care 41 (7): 836-41.
2. Bureau of National Affairs. 2001. "Employee Benefits Defined Contribution Health Plans Face Many Obstacles, Panelists Say." In Health Care Policy Report, 9 (9): 359. Washington, DC: Bureau of National Affairs.
3. Employee Benefit Research Institute. 2003. "Consumer-Driven Health Benefits: a Continuing Evolution?" Washington, DC: Employee Benefits Research Institute.
4. Christianson, J. B., S. T. Parente, and R. Taylor. 2002. "Defined-Contribution Health Insurance Products: Development and Prospects." Health Affairs (Millwood) 21 (1): 49-64.
5. Cigna. 2002. "Online Disconnect" [accessed on June 27, 2003]. Prepared by SWR Worldwide. Available at http://prnewswire.com/cigna/newsfiles/ execsum.ppt.
6. Fleiss, J. L. 1981. Statistical Methods for Rates and Proportions, 2d ed. New York: Wiley.
7. Fowles, J. B., E. A. Kind, B. L. Braun, and D. J. Knutson. 2000. "Consumer Responses to Health Plan Report Cards in Two Markets." Medical Care 38 (5): 469-81.
8. Gabel, J. R., A. T. Lo Sasso, and T. Rice. 2002. "Consumer-Driven Health Plans: Are They More Than Talk Now?" Health Affairs, Web exclusive. Available at http://content.healthaffairs.org/cgi/reprint/blthaff.w2.395v1.pdf.
9. Gibbs, D. A., J. A. Sangl, and B. Burrus. 1996. "Consumer Perspectives on Information Needs for Health Plan Choice." Health Care Financing Review 18 (1): 55-73.
10. Halterman, S., C. Camero, and P. Maillet. 2003. "The Consumer-Driven Approach: Can It Pick Up Where Managed Care Left Off?" Benefits Quarterly 19 (2): 13-26.
11. Harris, K. M., and M. P. Keane. 1999. "A Model of Health Plan Choice: Inferring Preferences and Perceptions from a Combination of Revealed Preferences and Attitudinal Data."Journal of Econometrics 89 (1-2): 131-57.
12. Harris, K., J. Schultz, and R. Feldman. 2002. "Measuring Consumer Perceptions of Quality Differences among Competing Health Benefit Plans." Journal of Health Economics 21 (1): 1-17.
13. Jacob, J. A. 2001. "Some Insurers Embracing Defined Contribution Plans" [accessed on March 6, 2001]. Amednewscom, available at http://www.ama-assn.org/amednews/2001/03/12/bisa0312.htm.
14. Kelly, P. M. 2003. "Will Employee Choice and Defined Contribution Health Plans Salvage the Embattled Managed Care System?" Benots Quarterly 19 (3): 32-50.
15. Knutson, D.J., E. A. Kind, J. B. Fowles, and S. Adlis. 1998. "Impact of Report Cards on Employees: A Natural Experiment." Health Care Financing Review 20 (1): 5-27.
16. Landro, L. 2002. "Online Data for Health Plans Can Be Great - In Right Doses." Wall Street Journal June 20, D 4.
17. Lubalin, J. S., and L. D. Harris-Kojetin. 1999. "What Do Consumers Want and Need to Know in Making Health Care Choices?" Medical Care Research and Review 56 (1, supplement): 67-102.
18. McCormack, L. A., S. A. Garfinkel, J. H. Hibbard, E. C. Norton, and U.J. Bayen. 2001. "Health Plan Decision Making with New Medicare Information Materials." Health Services Research 36 (3): 531-53.
19. Nichols, L. M. 2002. "Can Defined Contribution Health Insurance Reduce Cost Growth?" EBRI Issue Brief 246: 1-15.
20. Reinhardt, U. E. 2001. "The Defined-Contribution Paradox." Health Forum journal 44 (3): 38-40, 47.
21. Robinson, J. C. 2002. "Renewed Emphasis on Consumer Cost Sharing in Health Insurance Benefit Design." Health Affairs, Web exclusive. Available at http://content.healthaffairs.org/cgi/reprint/hlthaff.w2.139v1.pdf.
22. Scanlon, D. P., M. Chernew, and J. R. Lave. 1997. "Consumer Health Plan Choice: Current Knowledge and Future Directions." Annual Review of Public Health 18: 507-28.
23. Smedley, B. D., A. Y. Stith, and A. R. Nelson, eds. 2002. Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care. Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care, Board on Health Sciences Policy, Institute of Medicine. Washington, DC: National Academy Press.
24. Taylor, H. 2002. "How and Why the Health Insurance System Will Collapse." Health Affairs (Millwood) 21: 195-7.