메뉴 건너뛰기




Volumn 31, Issue 5, 2002, Pages 657-671

The client role in consultancy relations during the appropriation of technological innovations

Author keywords

Clients; Consultants; Embeddedness; Innovation

Indexed keywords

CLIENT BEHAVIOUR; CLIENTS; CONSULTANTS; EMBEDDEDNESS; INNOVATION PROCESS; ORGANISATIONAL CULTURE; SOCIAL NETWORKS; TECHNOLOGICAL INNOVATION;

EID: 31244431727     PISSN: 00487333     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0048-7333(01)00135-4     Document Type: Article
Times cited : (73)

References (46)
  • 2
    • 0034339933 scopus 로고    scopus 로고
    • Lessons from enterprise resource planning implementations in Ireland - Towards smaller and shorter ERP projects
    • DOI 10.1080/02683960010008953
    • Adam, F., O'Doherty, P., 2000. Lessons from enterprise resource planning implementations in Ireland - towards smaller and shorter ERP projects. Journal of Information Technology 15, 305-316. (Pubitemid 33213774)
    • (2000) Journal of Information Technology , vol.15 , Issue.4 , pp. 305-316
    • Adam, F.1    O'Doherty, P.2
  • 3
    • 84970395451 scopus 로고
    • Knowledge, knowledge work and organisations: An overview and interpretation
    • Blacker, F., 1995. Knowledge, knowledge work and organisations: an overview and interpretation. Organization Studies 16 (6), 1021-1046.
    • (1995) Organization Studies , vol.16 , Issue.6 , pp. 1021-1046
    • Blacker, F.1
  • 5
    • 85016999177 scopus 로고
    • The role of management consultants in the development of information technology: The indissoluble nature of socio-political and technical skills
    • Bloomfield, B., Danielli, A., 1995. The role of management consultants in the development of information technology: the indissoluble nature of socio-political and technical skills. Journal of Management Studies 32 (1), 23-46.
    • (1995) Journal of Management Studies , vol.32 , Issue.1 , pp. 23-46
    • Bloomfield, B.1    Danielli, A.2
  • 6
    • 84937283766 scopus 로고
    • Perspective making and perspective taking in communities of knowing
    • Boland, R., Tenkasi, R., 1995. Perspective making and perspective taking in communities of knowing. Organization Science 6 (4), 350-372.
    • (1995) Organization Science , vol.6 , Issue.4 , pp. 350-372
    • Boland, R.1    Tenkasi, R.2
  • 8
    • 0002671639 scopus 로고
    • Organisation learning and communities of practice: Towards a unified view of working, learning and innovation
    • Brown, J., Duguid, P., 1991. Organisation learning and communities of practice: towards a unified view of working, learning and innovation. Organization Science 2 (1), 40-57.
    • (1991) Organization Science , vol.2 , Issue.1 , pp. 40-57
    • Brown, J.1    Duguid, P.2
  • 9
    • 0004326255 scopus 로고
    • Open University Press, Milton Keynes.
    • Clark, T., 1995. Managing Consultants. Open University Press, Milton Keynes.
    • (1995) Managing Consultants
    • Clark, T.1
  • 11
    • 79953017772 scopus 로고
    • Understanding consultancy as performance: The dramaturgical metaphor
    • Glover, I., Hughes, M. (Eds.), Professions at Bay. Gower, Aldershot. Clark, T, Salaman, G., 1996a. The management guru as organisational witchdoctor.
    • Clark, T., Salaman, G., 1995. Understanding consultancy as performance: the dramaturgical metaphor. In: Glover, I., Hughes, M. (Eds.), Professions at Bay. Gower, Aldershot. Clark, T, Salaman, G., 1996a. The management guru as organisational witchdoctor. Organization 3 (1), 85-107.
    • (1995) Organization , vol.3 , Issue.1 , pp. 85-107
    • Clark, T.1    Salaman, G.2
  • 12
    • 0001848966 scopus 로고    scopus 로고
    • Telling tales: Management consultancy as the art of story telling
    • Grant, D., Oswick, C. (Eds.) Sage, London.
    • Clark, T., Salaman, G., 1996b. Telling tales: management consultancy as the art of story telling. In: Grant, D., Oswick, C. (Eds.), Metaphor and Organisations. Sage, London.
    • (1996) Metaphor and Organisations
    • Clark, T.1    Salaman, G.2
  • 14
    • 0032371458 scopus 로고    scopus 로고
    • Paradox in project based enterprise; the case of film-making
    • DeFillippi, R., Arthur, M., 1998. Paradox in project based enterprise; the case of film-making. California Management Review 40 (2), 125-139.
    • (1998) California Management Review , vol.40 , Issue.2 , pp. 125-139
    • DeFillippi, R.1    Arthur, M.2
  • 15
    • 0004214641 scopus 로고    scopus 로고
    • Economist, 20 March
    • Economist, 1999a. Data Mining. Economist, 20 March, pp. 94-95.
    • (1999) Data Mining , pp. 94-95
  • 16
    • 79953003307 scopus 로고    scopus 로고
    • Economist, Economist, 9 January
    • Economist, 1999b. For Rent. Economist, 9 January, p. 75.
    • (1999) For Rent , pp. 75
  • 17
    • 0033130314 scopus 로고    scopus 로고
    • The consultant-client relationship: Critical perspectives on the management of organisational change
    • Finchain, R., 1999. The consultant-client relationship: critical perspectives on the management of organisational change. Journal of Management Studies 36 (3), 335-351.
    • (1999) Journal of Management Studies , vol.36 , Issue.3 , pp. 335-351
    • Finchain, R.1
  • 18
    • 0032956948 scopus 로고    scopus 로고
    • The consultants offensive: Re-engineering - From fad to technique, new technology, work
    • Fincham, R., Evans, M., 1999. The consultants offensive: re-engineering - from fad to technique, new technology, work. Work and Employment 14 (1), 32-44.
    • (1999) Work and Employment , vol.14 , Issue.1 , pp. 32-44
    • Fincham, R.1    Evans, M.2
  • 19
    • 21144473893 scopus 로고
    • Management by panacea: Accounting for transience
    • Gill, J., Whittle, S., 1993. Management by panacea: accounting for transience. Journal of Management Studies 30 (2), 281-295.
    • (1993) Journal of Management Studies , vol.30 , Issue.2 , pp. 281-295
    • Gill, J.1    Whittle, S.2
  • 20
    • 84936824352 scopus 로고
    • Economic action and social, structure: The problem of embeddedness
    • Granovetter, M., 1985. Economic action and social, structure: the problem of embeddedness. American Journal of Sociology 9.1 (3), 481-510.
    • (1985) American Journal of Sociology , vol.91 , Issue.3 , pp. 481-510
    • Granovetter, M.1
  • 21
    • 84965589253 scopus 로고
    • Reengineering history: Social resonances and BPR
    • Grint, K., 1994. Reengineering history: social resonances and BPR. Organization 1 (1), 179-201.
    • (1994) Organization , vol.1 , Issue.1 , pp. 179-201
    • Grint, K.1
  • 22
    • 0032164081 scopus 로고    scopus 로고
    • The violent rhetoric of re-engineering: Management consultancy on the offensive
    • Grint, K., Case, P., 1998. The violent rhetoric of re-engineering: management consultancy on the offensive. Journal, of Management Studies 35 (5), 557-577.
    • (1998) Journal, of Management Studies , vol.35 , Issue.5 , pp. 557-577
    • Grint, K.1    Case, P.2
  • 25
    • 0033265783 scopus 로고    scopus 로고
    • Communication and trust in global virtual teams
    • Jarvenpaa, S., Leidner, D., 1999. Communication and trust in global virtual teams. Organization Science 10 (6), 791-815.
    • (1999) Organization Science , vol.10 , Issue.6 , pp. 791-815
    • Jarvenpaa, S.1    Leidner, D.2
  • 26
    • 0034354766 scopus 로고    scopus 로고
    • Learning from adopters' experiences with ERP: Problems encountered and success achieved
    • Markus, M.L., Axline, S., Pétrie, D., Tanis, C., 2000. Learning from adopters' experiences with ERP: problems encountered and success achieved. Journal of Information Technology 15, 245-265.
    • (2000) Journal of Information Technology , vol.15 , pp. 245-265
    • Markus, M.L.1    Axline, S.2    Pétrie, D.3    Tanis, C.4
  • 28
    • 84980234445 scopus 로고
    • Some facets of the relationship between consultants and clients in organisations
    • McGivern, C., 1983. Some facets of the relationship between consultants and clients in organisations. Journal, of Management Studies 20 (3), 367-386.
    • (1983) Journal, of Management Studies , vol.20 , Issue.3 , pp. 367-386
    • McGivern, C.1
  • 31
    • 0001821479 scopus 로고    scopus 로고
    • Intranets and knowledge management: De-centred technologies and the limits of technological discourse
    • Prichard, C., Hull, R., Chumer, M., Willmott, H. (Eds.) MacMillan, London
    • Newell, S., Scarbrough, H., Swan, J., Hislop, D., 2000. Intranets and knowledge management: de-centred technologies and the limits of technological discourse. In: Prichard, C., Hull, R., Chumer, M., Willmott, H. (Eds.), Managing Knowledge: Critical Investigations of Work and Learning. MacMillan, London, pp. 88-106.
    • (2000) Managing Knowledge: Critical Investigations of Work and Learning , pp. 88-106
    • Newell, S.1    Scarbrough, H.2    Swan, J.3    Hislop, D.4
  • 32
    • 0010997028 scopus 로고    scopus 로고
    • Agency and discourse: Recruiting consultants in a life insurance company
    • Newton, T., 1996. Agency and discourse: recruiting consultants in a Life Insurance Company. Sociology 30 (4), 717-739. (Pubitemid 126410620)
    • (1996) Sociology , vol.30 , Issue.4 , pp. 717-739
    • Newton, T.1
  • 33
    • 0009993525 scopus 로고
    • A dynamic theory of organisational knowledge creation
    • Nonaka, I., 1994. A dynamic theory of organisational knowledge creation. Organization. Science 5, 14-37.
    • (1994) Organization Science , vol.5 , pp. 14-37
    • Nonaka, I.1
  • 34
    • 84934453961 scopus 로고
    • The duality of technology: Rethinking the concept of technology in organisations
    • Orlikowski, W., 1992. The duality of technology: rethinking the concept of technology in organisations. Organization Science 3 (3), 398-427.
    • (1992) Organization Science , vol.3 , Issue.3 , pp. 398-427
    • Orlikowski, W.1
  • 35
    • 84982965648 scopus 로고
    • Sharing knowledge, celebrating identity: War stories and community memory in a service culture
    • Middleton, D., Edwards, D. (Eds.) Sage, London.
    • Orr, J., 1990. Sharing knowledge, celebrating identity: war stories and community memory in a service culture. In: Middleton, D., Edwards, D. (Eds.), Collective Remembering: Memory in a Society. Sage, London.
    • (1990) Collective Remembering: Memory in A Society
    • Orr, J.1
  • 36
    • 84980310861 scopus 로고
    • Context and action in the transformation of the firm
    • Pettigrew, A., 1987. Context and action in the transformation of the firm. Journal of Management Studies 24 (6), 646-670.
    • (1987) Journal of Management Studies , vol.24 , Issue.6 , pp. 646-670
    • Pettigrew, A.1
  • 37
    • 0030138856 scopus 로고    scopus 로고
    • The role of networks in the diffusion of technological innovation
    • Robertson, M., Swan, J., Newell, S., 1996. The role of networks in the diffusion of technological innovations. Journal of Management Studies 33 (3), 333-359. (Pubitemid 126172748)
    • (1996) Journal of Management Studies , vol.33 , Issue.3 , pp. 333-359
    • Robertson, M.1    Swan, J.2    Newell, S.3
  • 39
    • 0032363683 scopus 로고    scopus 로고
    • Rituals and rules: About magic in consultancy
    • Schuyt, T., Schuijt, J., 1998. Rituals and rules: about magic in consultancy. Journal of Change Management 11 (5), 399-406.
    • (1998) Journal of Change Management , vol.11 , Issue.5 , pp. 399-406
    • Schuyt, T.1    Schuijt, J.2
  • 40
    • 0004259866 scopus 로고
    • Industry recipes
    • (Basil), Oxford.
    • Spender, J.-C., 1989. Industry Recipes. Blackwell. (Basil), Oxford.
    • (1989) Blackwell
    • Spender, J.-C.1
  • 41
    • 0031257952 scopus 로고    scopus 로고
    • The dialectics of consultancy. Critical
    • Sturdy, A., 1997a. The dialectics of consultancy. Critical. Perspectives on Accounting 8, 511-535.
    • (1997) Perspectives on Accounting , vol.8 , pp. 511-535
    • Sturdy, A.1
  • 42
    • 0031537408 scopus 로고    scopus 로고
    • The consultancy process: An insecure process
    • Sturdy, A., 1997b. The consultancy process: an insecure process. Journal of Management Studies 34 (3), 389-413.
    • (1997) Journal of Management Studies , vol.34 , Issue.3 , pp. 389-413
    • Sturdy, A.1
  • 43
    • 79953011974 scopus 로고    scopus 로고
    • Strategic seduction? Information technology consultancy in UK financial, services
    • Alvarez, J. (Ed.), MacMiilan, Basingstoke, UK.
    • Sturdy, A., 1998. Strategic seduction? Information technology consultancy in UK financial, services. In: Alvarez, J. (Ed.), The Diffusion and Consumption of Business Knowledge. MacMiilan, Basingstoke, UK.
    • (1998) The Diffusion and Consumption of Business Knowledge
    • Sturdy, A.1
  • 44
    • 0039258347 scopus 로고    scopus 로고
    • Central, agencies in the diffusion and design of technology: A comparison of the UK and Sweden
    • Swan, J., Newell, S., Robertson, M., 1999. Central, agencies in the diffusion and design of technology: a comparison of the UK and Sweden. Organization Studies 20 (6), 905-931.
    • (1999) Organization Studies , vol.20 , Issue.6 , pp. 905-931
    • Swan, J.1    Newell, S.2    Robertson, M.3
  • 45
    • 0031094434 scopus 로고    scopus 로고
    • Social structure and competition in interfirm networks: The paradox of embeddedness
    • Uzzi, B., 1997. Social structure and competition in interfirm networks: the paradox of embeddedness. Administrative Science Quarterly 42, 35-67. (Pubitemid 127172358)
    • (1997) Administrative Science Quarterly , vol.42 , Issue.1 , pp. 35-67
    • Uzzi, B.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.