Employee involvement: A hierarchical conceptualisation of its effect on quality

International Journal of Quality and Reliability Management

Volumn 23, Issue 2, 2006, Pages 143-161

  Sumukadas, Narendar ^a  

^a UNIVERSITY OF HARTFORD   (United States)

Author keywords

Employee involvement; Human resource strategies; Quality management; Surveys

Indexed keywords

EID: 31144477497     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710610640925     Document Type: Article

References (42)

1. Bagozzi, R.P. (1984), "A prospectus for theory construction in marketing", Journal of Marketing, Vol. 48 No. 1, Winter, pp. 11-29.
2. Banker, R., Potter, G. and Schroeder, R.G. (1993), "Manufacturing performance reporting for continuous quality improvement", Management International Review, Vol. 33 No. 1, pp. 69-85.
3. Banker, R., Field, J.M., Schroeder, R.G. and Sinha, K.K. (1996), "Impact of work teams on manufacturing performance: a longitudinal field study", Academy of Management Journal, Vol. 39 No. 4, pp. 867-90.
4. Baroudi, J.J. and Orlikowski, W.J. (1989), "The problem of statistical power in MIS research", MIS Quarterly, March, pp. 87-106.
5. Calder, B.J., Phillips, L.W. and Tybout, A.M. (1982), "The concept of external validity", Journal of Consumer Research, Vol. 9, December, pp. 240-4.
6. Choi, T.Y. and Eboch, K. (1998), "The TQM paradox: relations among TQM practices, plant performance, and customer satisfaction", Journal of Operations Management, Vol. 17 No. 1, pp. 59-75.
7. Cotton, J.L. (1993), Employee Involvement: Methods for Improving Performance and Work Attitudes, Sage, Newbury Park, CA.
8. Cotton, J.L., Vollrath, D.A., Froggatt, K.L., Lengnick-Hall, M.L. and Jennings, K.R. (1988), "Employee participation: diverse forms and different outcomes", Academy of Management Review, Vol. 13 No. 1, pp. 8-22.
9. Dachler, H.P. and Wilpert, B. (1978), "Conceptual dimensions and boundaries of participation in organizations: a critical evaluation", Administrative Science Quarterly, Vol. 23, pp. 1-39.
10. Das, A., Handfield, R.B., Calantone, R.J. and Ghosh, S. (2000), "A contingent view of quality management - the impact of international competition on quality", Decision Sciences, Vol. 31 No. 2, pp. 649-90.
11. Deming, W.E. (1986), Out of the Crisis, MIT Press, Cambridge, MA.
12. Flynn, B.B. (1992), "Managing for quality in the US and in Japan", Interfaces, Vol. 22 No. 5, pp. 69-80.
13. Flynn, B.B., Sakakibara, S. and Schroeder, R.G. (1995), "Relationship between JIT and TQM: practices and performance", Academy of Management Journal, Vol. 38 No. 5, pp. 1325-60.
14. Flynn, B.B., Schroeder, R.G. and Sakakibara, S. (1994), "A framework for quality management research and an associated measurement instrument", Journal of Operations Management, Vol. 11 No. 4, pp. 339-66.
15. Fornell, C. and Bookstein, F.L. (1982), "Two structural equation models: LISREL and PLS applied to consumer exit-voice theory", Journal of Marketing Research, Vol. 19 No. 4, pp. 440-52.
16. Fornell, C. and Larcker, D.F. (1981), "Evaluating structural equation models with unobservable variables and measurement error", Journal of Marketing Research, Vol. 18, February, pp. 39-50.
17. Fornell, C., Lorange, P. and Roos, J. (1990), "The cooperative venture formation process: a latent variable structural modeling approach", Management Science, Vol. 36 No. 10, pp. 1246-55.
18. Imai, M. (1986), Kaizen: The Key to Japan's Competitive Success, Random House, New York, NY.
19. Jack, E.P., Stephens, P.R. and Evans, J.R. (2001), "An integrative summary of doctoral dissertation research in quality management", Production and Operations Management, Vol. 10 No. 4, pp. 363-82.
20. Jayaram, J., Droge, C. and Vickery, S.K. (1999), "The impact of human resource management practices on manufacturing performance", Journal of Operations Management, Vol. 18 No. 1, pp. 1-20.
21. Kathuria, R. and Davis, E.B. (2001), "Quality and work force management practices: the managerial performance implication", Production and Operations Management, Vol. 10 No. 4, pp. 460-77.
22. Kathuria, R. and Partovi, F.Y. (1999), "Work force management practices for manufacturing flexibility", Journal of Operations Management, Vol. 18 No. 1, pp. 21-39.
23. Lawler, E.E. III (2000), "Pay strategy: new thinking for the new millennium", Compensation & Benefits Review, January/February, pp. 7-12.
24. Lawler, E.E. III, Mohrman, S.A. and Ledford, G.E. Jr (1992), Employee Involvement in Total Quality Management: Practices and Results in Fortune 1000 Companies, Jossey-Bass, San Francisco, CA.
25. Lawler, E.E. III, Mohrman, S.A. and Ledford, G.E. Jr (1995), Creating High Performance Organizations: Employee Involvement and Total Quality Management, Jossey-Bass, San Francisco, CA.
26. Ledford, G.E. Jr and Lawler, E.E. III (1994), "Dialogue: research on employee participation: beating a dead horse?", Academy of Management Journal, Vol. 19 No. 4, pp. 633-6.
27. Ledford, G.E. Jr, Lawler, E.E. III and Mohrman, S.A. (1988), "The quality circle and its variations", Productivity in Organizations: New Perspectives from Industrial and Organizational Psychology, Jossey-Bass, San Francisco, CA, pp. 255-94.
28. Locke, E.A. and Schweiger, D.M. (1979), "Participation in decision making: one more look", in Staw, B.M. (Ed.), Research in Organizational Behavior, Vol. 1, JAI Press, Greenwich, CT, pp. 265-340.
29. Miller, K.I. and Monge, P.R. (1986), "Participation, satisfaction, and productivity: a meta-analytic review", Academy of Management Journal, Vol. 29 No. 4, pp. 727-53.
30. Murray, B. and Gerhart, B. (1998), "An empirical analysis of a skill-based pay program and plant performance outcomes", Academy of Management Journal, Vol. 41 No. 1, pp. 68-78.
31. Poole, M. and Jenkins, G. (1991), "The impact of profit-sharing and employee share-holding schemes", Journal of General Management, Vol. 16 No. 3, pp. 52-72.
32. Robinson, A.G. and Schroeder, D.M. (1992), "Detecting and eliminating invisible waste", Production and Inventory Management Journal, 4th quarter, pp. 37-42.
33. Robinson, A.G. and Schroeder, D.M. (1993), "Training, continuous improvement, and human relations: the US TWI programs and the Japanese management style", California Management Review, Vol. 35 No. 2, pp. 35-57.
34. Saha, A. (1987), "Training as a major factor in Japanese economic success", Journal of European Industrial Training, Vol. 11 No. 7, pp. 13-16.
35. Schonberger, R.J. (1992), "Total quality management cuts a broad swath - through manufacturing and beyond", Organizational Dynamics, Spring, pp. 16-28.
36. Schroeder, D.M. and Robinson, A.G. (1991), "America's most successful export to Japan: continuous improvement programs", Sloan Management Review, Vol. 32 No. 3, pp. 67-81.
37. Shingo, S. (1981), Study of Toyota Production System From Industrial Engineering Viewpoint, Productivity Press, Cambridge, MA.
38. Sila, I. and Ebrahimpour, M. (2002), "An investigation of the total quality management survey based research published between 1989 and 2000: a literature review", International Journal of Quality & Reliability Management, Vol. 19 No. 7, pp. 902-70.
39. Suzaki, K. (1987), The New Manufacturing Challenge: Techniques for Continuous Improvement, The Free Press, New York, NY.
40. Wagner, J.A. III (1994), "Participation's effect on performance and satisfaction: a reconsideration of research evidence", Academy of Management Review, Vol. 19 No. 2, pp. 312-30.
41. Werts, C.E., Linn, R.L. and Jöreskog, K.G. (1974), "Interclass reliability estimates: testing structural assumptions", Educational and Psychological Measurement, Vol. 34 No. 1, pp. 25-33.
42. Womack, J.P., Jones, D.T. and Roos, D. (1990), The Machine that Changed the World, Rawson Associates, New York, NY.