Interpreting an ERP-implementation project from a stakeholder perspective

International Journal of Project Management

Volumn 24, Issue 1, 2006, Pages 38-52

  Boonstra, Albert ^a  

^a UNIVERSITY OF GRONINGEN   (Netherlands)

Author keywords

Change; ERP (enterprise resource planning system); Implementation; Information technology; Stakeholder analysis

Indexed keywords

ENTERPRISE RESOURCE PLANNING; INFORMATION TECHNOLOGY; PERSONNEL; SOCIETIES AND INSTITUTIONS;

IMPLEMENTATION; ORGANISATIONAL CHANGE; STAKEHOLDER ANALYSIS;

PROJECT MANAGEMENT;

MANAGEMENT;

EID: 30744444149     PISSN: 02637863     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijproman.2005.06.003     Document Type: Article

References (32)

1. H. Klaus M. Rosemann G.G. Gable What is ERP? Inform Syst Front 2 2 2000 141-162
2. M.L. Markus S. Axline D. Petrie C. Tanis Learning from adopters' experiences with ERP: Problems encountered and success achieved J Inform Technol 15 4 2000 245-265
3. A. Fowler M. Gilfillan A framework for stakeholder integration in higher education information systems projects Technol Anal Strategic Manage 15 4 2003 467-489
4. T.H. Davenport Putting the enterprise into the enterprise system Harvard Bus Rev 76 4 1998 121-132
5. M.L. Markus C. Tanis Multisite ERP implementations Commun ACM 43 4 2000 26-42
6. A. McAfee When too much IT knowledge is a dangerous thing Sloan Manage Rev 44 2 2003 83-89
7. D. Boddy R. Paton Responding to competing narratives; lessons for project managers Int J Project Manage 22 2002 225-233
8. H.G. Levine D. Rossmoore Politics and the function of power in a case study of IT implementation J Manage Inform Syst 11 3 1995 115-133
9. D. Knights F. Murray Politics and pain in managing information technology: A case study from insurance Organ Stud 13 2 1992 211-228
10. M.L. Markus Power, politics and MIS implementation Commun ACM 26 6 1983 430-444
11. F. Noble M. Newman Integrated system, autonomous departments: organizational invalidity and system change in a university J Manage Stud 30 2 1993 195-218
12. G.S.C. Pan D. Flynn Information systems project abondonment: A case of political influence by the stakeholders Technol Anal Strategic Manage 15 4 2003 459-466
13. G. Walsham Interpreting information systems in organizations 1993 Wiley Chichester
14. P. Dawson Organisational change: A processual approach 1994 Chapman London
15. W.J. Orlikowski The duality of technology: Rethinking the concept of technology in organisations Organ Sci 3 3 1992 398-427
16. A. Boonstra Structure and analysis of IS decision making processes Eur J Inform Syst 12 3 2003 195-209
17. T.J. Pinch W.E. Bijker The social construction of facts and artifacts: or how the sociology of science and the sociology of technology might benefit each other? In: W.E. Bijker T.P. Hughes T.J. Pinch editors The Social construction of technological systems 1997 MIT Press Cambridge (MA)
18. A.M. Pettigrew The politics of organizational decision-making 1973 Tavistock Publications London
19. A.M. Pettigrew The awakening giant: Continuity and change in ICI 1985 Basil Blackwell London
20. A.M. Pettigrew The management of strategic change 1988 Basil Blackwell Oxford
21. W.G. Bennis Transformative power and leadership In: T.J. Sergiovanni J.E. Corbally editors Leadership and organizational culture 1984 University of Illinois Press Urbana
22. D. Buchanan R. Badham Power, politics and organizational change. Winning the turf game 2000 Sage London
23. I. McLoughlin Creative technological change 1999 Routledge London
24. R.K. Mitchell B. Agle Toward a theory of stakeholder identification and salience Acad Manage Rev 22 4 1997 853-887
25. R.E. Freeman Strategic management, a stakeholder approach 1984 Pitman Boston
26. J. Webster Networks of collaboration or conflict? Electronic data interchange and power in the supply chain J Strategic Inform Syst 4 1 1995 31-42
27. R.K. Yin Case study research, design and methods 1989 Sage London
28. Holland D, Light G, Gibson RJ. A critical success factors model for enterpise resource planning implementation. In: Proceedings of the 7th European conference on information systems, Copenhagen; 1999. p. 273-87.
29. S. Baghi S. Kanungo S. Dasgupta Modeling use of enterprise resource planning systems: A path analytic study Eur J Inform Syst 12 2 2003 142-158
30. H. Mintzberg Power in and around organizations 1994 Prentice Hall Englewood Cliffs (NJ)
31. P. Seddon S. Shang Maximizing the benefits of an enterprise system 2002 University of Melbourne Melbourne
32. H. Sirkin K. Dickel Getting value from enterprise initiatives 2001 Boston Consulting Group Boston