Adding method to meaning: A technique for exploring peoples' experience with technology

Behaviour and Information Technology

Volumn 25, Issue 2, 2006, Pages 175-187

  Light, Ann ^a  

^a QUEEN MARY UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

DECISION THEORY; RELIABILITY; WEBSITES;

INTERVIEWING TECHNIQUES; RETROSPECTIVE METHODS;

INFORMATION TECHNOLOGY;

EID: 30344454730     PISSN: 0144929X     EISSN: 13623001     Source Type: Journal    
DOI: 10.1080/01449290500331172     Document Type: Article

References (21)

1. AAKER, D.A., 2003, The Power of the Branded Differentiator. MIT Sloan Management Review, 45, pp. 83-87.
2. ANTAKI, C., 1988, Explanations, Communication and Social Cognition. In Analysing Everyday Explanation: A Casebook of Methods, C. Antaki (Ed.), pp. 1-15 (London: Sage Publications).
3. BLYTHE, M.A., MONK, A.F., OVERBEEKE, C.J. and WRIGHT, P.C., 2003, Let's Make Things Engaging (Dordrecht, Netherlands: Kluwer Academic Publishers).
4. CAHOUR, B. and PENTIMALLI, B., 1998, Cooperative activities with space and time constraints: the case of a café-restaurant. COTCOS (EU DG XII TMR) 1996-2000. Available online at: www-sv.cict.fr/cotcos/pjs/Authors/Cahour.htm (accessed 16 November 2005).
5. CSIKSZENTMIHALYI, M. and CSIKSZENTMIHALYI, I.S., 1988, Optimal experience: Psychological studies of flow in consciousness (Cambridge: Cambridge University Press).
6. DEACON, D., PICKERING, M., GOLDING, P. and MURDOCK, G., 1999, Researching Communications: A Practical Guide to Methods in Media and Cultural Analysis (London: Arnold).
7. EDWARDS, D., 1997, Discourse and Cognition (London: Sage).
8. ERICSSON, K.A. and SIMON, H., 1984, 2nd edition, 1993, Protocol Analysis: Verbal Reports as Data (Cambridge, MA: MIT).
9. GARRETT, J.J., 2002, The Elements of User Experience: User-Centered Design for the Web (Indianapolis: NewRiders).
10. HUGHES, J.A., O'BRIEN, J., RODDEN, T., ROUNCEFIELD, M. and SOMMERVILLE, I., 1995, Presenting ethnography in the requirements process. In Proceedings of RE'95 (York, UK: IEEE Computer Society Press), pp. 27-34.
11. LEVINSON, S., 1987, Pramatics (Cambridge: Cambridge University Press).
12. LIGHT, A. and WAKEMAN, I., 2000, "My name's Chris . . . ": the Effect of Producer Visibility on the Use of Interactive Websites. In OZCHI2000, December (Sydney: OzCHI).
13. LIGHT, A. and WAKEMAN, I., 2001, Beyond the Interface: Users' Perceptions of Interaction and Audience on Websites. Interacting with Computers, 13, pp. 325-351.
14. MCCARTHY, J. and WRIGHT, P.C., 2004, Technology as Experience (Cambridge, MA: MIT Press).
15. PACKARD, V., 1962, The Hidden Persuaders (London: Penguin Books).
16. PICARD, R. and KLEIN, J., 2002, Computers that recognize and respond to user emotion: theoretical and practical implications. Interacting with Computers, 14, pp. 141-169.
17. POTTER, J. and WETHERELL, M., 1987, Discourse and Social Psychology: Beyond Attitudes and Behaviour (London: Sage).
18. SHEDROFF, N., 2001, Experience Design (Indianapolis: New Riders).
19. URQUHART, C., LIGHT, A., THOMAS, R., BARKER, A., YEOMAN, A., COOPER, J., ARMSTRONG, C., FENTON, R., LONSDALE, R. and SPINK, S., 2003, Critical incident technique and explicitation interviewing in studies of information behavior. Journal of Library & Information Science Research, 25, pp. 63-88.
20. VERMERSCH, P., 1994, L'entretien d'explicitation (Paris: ESF).
21. VERMERSCH, P. and MAUREL, M., 1997, Pratiques de l'entretien d'explicitation (Paris: ESF).