Return on quality: A new factor in assessing quality efforts

International Journal of Educational Management

Volumn 10, Issue 1, 1996, Pages 30-40

  Weller Jr , L David ^a  

^a UNIVERSITY OF GEORGIA   (United States)

Author keywords

Cost of quality; Education; Measurement; Return on investment; Service quality; TQM

Indexed keywords

EID: 30344432195     PISSN: 0951354X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09513549610105344     Document Type: Article

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