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Volumn , Issue , 2004, Pages 995-1000
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System dynamics modeling: A call center learning and decision-support tool
a
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Author keywords
Call Center; System Dynamics Modeling
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Indexed keywords
COSTS;
MATHEMATICAL MODELS;
PERFORMANCE;
PUBLIC POLICY;
TELECOMMUNICATION SYSTEMS;
CALL CENTER;
SYSTEM DYNAMICS MODELING;
DECISION SUPPORT SYSTEMS;
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EID: 30044434563
PISSN: None
EISSN: None
Source Type: Conference Proceeding
DOI: None Document Type: Conference Paper |
Times cited : (1)
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References (4)
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