Predicting user satisfaction from subject satisfaction

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2003, Pages 738-739

  Notess, Mark ^a   Swan, Margaret B ^b  

^a INDIANA UNIVERSITY   (United States)

^b INDIANA UNIVERSITY   (United States)

Author keywords

Digital library; Satisfaction questionnaire; User testing

Indexed keywords

DIGITAL MUSIC LIBRARIES; SATISFACTION QUESTIONNAIRE; USER SATISFACTION; USER TESTING; USER TESTS; WORK-IN-PROGRESS;

DIGITAL LIBRARIES; FORECASTING; HUMAN ENGINEERING; SURVEYS;

HUMAN COMPUTER INTERACTION;

EID: 2942565478     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/765891.765960     Document Type: Conference Paper

References (4)

1. Chin, J.P., Diehl, V.A., & Norman, K. Development of an instrument measuring user satisfaction of the human-computer interface, in Proceedings of CHI '88 (Washington DC, May 1988), ACM Press, 213-218.
2. Dunn, J.W., and Mayer, C.A. VARIATIONS: A digital music library system at Indiana University, in DL '99: Proceedings of the Fourth ACM Conference on Digital Libraries (Berkeley CA, August 1999), ACM Press, 12-19.
3. Lewis, J.R. Psychometric evaluation of the PSSUQ using data from five years of usability studies. International Journal of Human-Computer Interaction, 14, 3 & 4 (September 2002), 463-488.
4. Variations2: the Indiana University digital music library project. Available at http://variations2.indiana.edu/.