Online cancer services: Types of services offered and associated health outcomes

Journal of Medical Internet Research

Volumn 7, Issue 3, 2005, Pages

  Doolittle, Gary C ^a   Spaulding, Ashley ^a  

^a UNIVERSITY OF KANSAS SCHOOL OF MEDICINE   (United States)

Author keywords

Electronic mail; Health outcomes; Internet; Online cancer services; Online support group

Indexed keywords

ACCURACY; CANCER; CANCER PATIENT; COMMUNITY; HEALTH CARE PERSONNEL; HEALTH CARE UTILIZATION; HEALTH SERVICE; INTERPERSONAL COMMUNICATION; MEDICAL INFORMATION; MEDICAL INFORMATION SYSTEM; ONLINE SYSTEM; OUTCOMES RESEARCH; RELIABILITY; REVIEW;

EID: 29144446324     PISSN: 14388871     EISSN: 14388871     Source Type: Journal    
DOI: 10.2196/jmir.7.3.e35     Document Type: Review

References (28)

1. Eysenbach G. The impact of the Internet on cancer outcomes. CA Cancer J Clin 2003;53(6):356-371.
2. Norum J. Evaluation of Norwegian cancer hospitals web sites and explorative survey among cancer patients on their use of the internet. J Med Internet Res 2001 Dec 26;3(4):e30.
3. Kreps GL. The impact of communication on cancer risk, incidence, morbidity, mortality, and quality of life. Health Commun 2003;15(2):161-169.
4. Kreps GL, O'Hair D, editors. Communication and Health Outcomes. Cresskill, NJ: Hampton Press, Incorporated; May 1, 1995.
5. Katz JE, Aspden P. A nation of strangers? Communications of the ACM 1997;40(12):81-86.
6. Fox S, Rainie L. The online health care revolution: How the web helps Americans take better care of themselves. Washington, DC: The Pew Internet & American Life Project; 2000.
7. Bilodeau BA, Degner LF. Information needs, sources of information, and decisional roles in women with breast cancer. Oncol Nurs Forum 1996 May;23(4):691-696.
8. Bright MA. LiveHelp: Using instant messaging to answer Internet inquiries in NCI's Cancer Information Service. URL: http://cancercontrol.cancer.gov/eocc/ colt-slides/colt_livehelp.html [accessed 2004 Dec 9]
9. National Cancer Institute. The Cancer Information Service: Questions and answers. URL: http://cis.nci.nih.gov/fact/2_5.htm [accessed 2004 Dec 9]
10. Eng TR, Gustafson DH. Wired for Health and Well-Being: The Emergence of Interactive Health Communication (SuDoc HE 20.2:IN 8/3). Washington, DC: US Department of Health and Human Services, US Government Printing Office; 1999.
11. Eysenbach G, Köhler C. Health-related searches on the Internet. JAMA 2004 Jun 23;291(24):2946.
12. Fogel J, Albert SM, Schnabel F, Ditkoff BA, Neugut AI. Internet use and social support in women with breast cancer. Health Psychol 2002 Jul;21(4):398-404.
13. Matthews SC, Camacho A, Mills PJ, Dimsdale JE. The internet for medical information about cancer: help or hindrance? Psychosomatics 2003;44(2):100-103.
14. Berland GK, Elliott MN, Morales LS, Algazy JI, Kravitz RL, Broder MS, et al. Health information on the Internet: accessibility, quality, and readability in English and Spanish. JAMA 2001;285(20):2612-2621.
15. Turner JW, Grube JA, Meyers J. Developing an optimal match within online communities: an exploration of CMC support communities and traditional support. J Commun 2001;51(2):231-251.
16. Winzelberg AJ, Classen C, Alpers GW, Roberts H, Koopman C, Adams RE, et al. Evaluation of an internet support group for women with primary breast cancer. Cancer 2003 Mar 1;97(5):1164-1173.
17. Nelson DE, Kreps GL, Hesse BW, Croyle RT, Willis G, Arora NK, et al. The Health Information National Trends Survey (HINTS): development, design, and dissemination. J Health Commun 2004;9(5):443-60; discussion 81-4.
18. News Briefs. Patients value oncologists' help in interpreting Internet information. CA-Cancer J Clin 2002;52:62-65.
19. Fleisher L, Bass SB, Ruzek SB, McKeown-Conn N. Relationships among Internet health information use, patient behavior and self-efficacy in newly diagnosed cancer patients who contact the National Cancer Institute's (NCI) Atlantic Region Cancer Information Service (CIS). Presented at: Proceedings of the AMIA 2002 Annual Symposium; November 9-13, 2002; San Antonio, TX, USA.
20. Murray E, Lo B, Pollack L, Donelan K, Catania J, White M, et al. The impact of health information on the internet on the physician-patient relationship: patient perceptions. Arch Intern Med 2003 Jul 28;163(14):1727- 1734.
21. Brotherton JML, Clarke SJ, Quine S. Use of the Internet by oncology patients: its effect on the doctor-patient relationship. Med J Aust 2002 Oct 7;177(7):395.
22. Bartlett EE, Grayson M, Barker R, Levine DM, Golden A, Libber S. The effects of physician communications skills on patient satisfaction; recall, and adherence. J Chronic Dis 1984;37(9-10):755-764.
23. Burgoon JK, Pfau M, Parrott R, Birk T, Coker R, Burgoon M. Relational communication, satisfaction, compliance-gaining strategies, and compliance in communication between physicians and patients. Commun Monogr 1987;54:307-324.
24. Comstock LM, Hooper EM, Goodwin JM, Goodwin JS. Physician behaviors that correlate with patient satisfaction. J Med Educ 1982 Feb;57(2):105-112.
25. Murray E, Lo B, Pollack L, Donelan K, Catania J, Lee K, et al. The impact of health information on the Internet on health care and the physicianpatient relationship: national U.S. survey among 1.050 U.S. physicians. J Med Internet Res 2003 Aug 29;5(3):e17.
26. Radloff LS. The CES-D scale: a self-report depression scale for research in the general population. Appl Psych Meas 1977;1:385-401.
27. Klemm P, Hardie T. Depression in Internet and face-to-face cancer support groups: a pilot study. Oncol Nurs Forum 2002 May;29(4):E45-E51.
28. Kraut R, Patterson M, Lundmark V, Kiesler S, Mukopadhyay T, Scherlis W. Internet paradox. A social technology that reduces social involvement and psychological well-being? Am Psychol 1998 Sep;53(9):1017-1031.