Interactive voice response in disease management: Providing patient outreach and improving outcomes

Disease Management and Health Outcomes

Volumn 4, Issue 1, 1998, Pages 1-16

  LaVigne, Marnie ^a   Tapper, Kent A ^a  

^a Patient InfoSYSTEMS Inc   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CLINICAL PROTOCOL; DISEASE MANAGEMENT; EMERGENCY HEALTH SERVICE; PATIENT CARE; PATIENT REFERRAL; REVIEW; TELEPHONE;

EID: 0031689650     PISSN: 11738790     EISSN: None     Source Type: Journal    
DOI: 10.2165/00115677-199804010-00001     Document Type: Article

References (5)

1. Epstein RS, Sherwood LM. From outcomes research to disease management: a guide for the perplexed. Ann Intern Med 1996 May 1; 124 (9): 832-7
2. National Committee for Quality Assurance. 1997 Standards for accreditation of managed care organizations. Washington, DC: National Committee for Quality Assurance, 1997
3. Swanson GM, Ward AJ. Recruiting minorities into clinical trials: toward a participant-friendly system. J Natl Cancer Inst 1995; 87: 1747-59
4. LaVigne M, Mushlin A. Patient identification and recruitment in disease management programs. New Med 1997; 1: 209-17
5. Wasson J, Gaudette C, Whaley F, et al. Telephone care as a substitute for routine clinic follow-up. JAMA 1992 Apr 1; 267 (13): 1788-93