A two-tiered model for analysis library website website usage statistics, Part 2: Log file analysis

Portal

Volumn 3, Issue 3, 2003, Pages 517-526

  Cohen, Laura B ^a  

^a STATE UNIVERSITY OF NEW YORK   (United States)

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[No Author keywords available]

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EID: 28444448198     PISSN: 15312542     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (18)

1. Web Trends Log Analyzer is available as a separate application or as a module within other Web Trends products released by NetIQ Corporation. The configuration within Web Trends Analysis Suite, Advanced Edition, was used in the research for this paper: Web Trends Analysis Suite Advanced Edition v. 7.0 (Portland, OR: NetIQ Corporation, 2002).
2. Wonsik Shim, Charles R. McClure, Bruce T. Fraser, John Carlo Bertot, Arif Dagli and Emily H. Leahy, Measures and Statistics for Research Library Networked Services: Procedures and Issues, ARL E-Metrics Phase II Report (Washington, DC: Association of Research Libraries, 2001): 73-76. Available:
3. Wonsik Shim and Charles R. McClure, "Data Needs and Use of Electronic Resources and Services at Academic Research Libraries," portal: Libraries and the Academy 2, 2 (April 2002): 217-236.
4. John Carlo Bertot, Charles R. McClure, William E. Moen and Jeffrey Rubin, "Web Usage Statistics: Measurement Issues and Analytical Techniques," Government Information Quarterly 14,4 (October 1997): 373-395.
5. For examples of free log analysis software, see Tova Stabin and Irene Owen, "Gathering Usage Statistics at an Environmental Health Library Web Site," Computers in Libraries 17 (March 1997): 30-34
6. Kahtleen Bauer,"Who Goes There? Measuring Library Web Site Usage," Online 24 (January/February 2000):28-29.
7. For example of commercial log analysis software Bauer For example of commercial log analysis software 30-31. In addition,the Dmoz Open Direct Project maintains an extensiv listing of both free commercial software. Available:
8. The inflation of hit counts from graphics is cited by many authors including T. van der Geest Evaluating a Web Site with Server Data Document Design1 (1999): 131
9. Joanne Ren,Mickey Zemon and Ken Rodriguez "A model for monitoring Use of Your Library's Wb Site,"College & Underaduate Libraries 7(2000):5
10. and Christy Hightower, Julie Sih and Adam Tilghman, "Recommendations for Benchmarking Web Site Usage Among Academic Libraries," College & Research Libraries 59 (January 1998):
11. Hightower et al., 73.
12. Thomas Dowling, "Lies, Danmed Lies, and Web Logs," Library Journal Net Connect Supplement (Spring 2001): 35.
13. Hightower et al., 74.
14. Laura B. Cohen and Julie M. Still, "A Comparison of Research University and Two Year College Library Web Sites: Content, Functionality, and Form," College & Research Libraries 60 (May 1999): 275-289.
15. Shim and McClure, 222.
16. Mann Library at Cornell University and the University at Albany Libraries are examples of two institutions that removed electronic journals from their websites in recent years.
17. Kim Guenther, "Evidence-Based Web Redesigns," Online 24 (September/October 2000): 68-69.
18. There should be no need to rely on log file analysis to determine the linking errors that are internal to a site, since any link checking software can perform this task.