Data needs and use of electronic resources and services at academic research libraries

Portal

Volumn 2, Issue 2, 2002, Pages 217-236

  Shim, Wonsik ^a   McClure, Charles R ^a,b  

^a FLORIDA STATE UNIVERSITY   (United States)

^b Information Institute   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 4644371345     PISSN: 15312542     EISSN: None     Source Type: Journal    
DOI: 10.1353/pla.2002.0043     Document Type: Article

References (21)

1. Association of Research Libraries, ARL Supplementary Statistics 1999-2000 (ARL, Washington, D. C., 2001). Available: 〈http://www.arl.org/stats/sup/ sup00.pdf〉 [January 25, 2002].
2. Lorrie A. Knight and Kimberly A. Lyons-Mitchell, "Measure for Measure: Statistics about Statistics," Information Technology and Libraries 20 (March 2001): 34-38;
3. Linda S. Mercer, "Measuring the Use and Value of Electronic Journals and Books," Issues in Science and Technology Librarianship (Winter 2000). Available: 〈http://www.library.ucsb.edu/istl/00-winter/article1.html〉 [January 25, 2002];
4. and Peter R. Young, "Measurement of Electronic Services in Libraries: Statistics for the Digital Age," IFLA Journal 24 (1998): 157-160.
5. Charles R. McClure and Cynthia L. Lopata, Assessing the Academic Networked Environment: Strategies and Options, (Washington, D.C.: Coalition for Networked Information, 1996).
6. Peter R. Young, "Measurement of Electronic Services in Libraries: Statistics for the Digital Age," IFLA Journal 24 (1998): 157-160.
7. Carol Tenopir and Eleanor Read, "Patterns of Use and Usage Factors for Online Databases in Academic Libraries," College & Research Libraries 61 (May 2000): 234-446.
8. Carol Tenopir and Eleanor Read, " College & Research Libraries Ibid., 244.
9. Deborah D. Blecic, Joan B. Fiscella and Stephen E. Wiberley Jr., "The Measurement of Use of Web-based Information Resources: An Early Look at Vendor-supplied Data," College & Research Libraries 62 (September 2001): 434-453.
10. Charles R. McClure and John Carlo Bertot, ed., Evaluating Networked Information Services: Techniques, Policy, and Issues (Medford, NJ: American Society for Information Science and Technology, 2001).
11. International Coalition of Library Consortia, Guidelines for statistical measures of usage of web-based indexed, abstracted and full text resources, (1998). Available: 〈http:// www.library.yale.edu/consortia/webstats. html〉 [January 25, 2002].
12. A draft version of the survey was provided to the participants of the ARL Working Group on Database Vendor Statistics meeting in Chicago on July 7, 2000. A revised pre-test version of the survey was sent to four libraries that agreed to take part in the testing. Based on the comments from the pre-test, the study team distributed the final version to the project participants on July 31, 2000 in an email attachment. The survey instrument can be found in the E-Metrics Phase I Report available: 〈http://www.arl.org/stats/newmeas/ emetrics/〉 [January 25, 2002].
13. Using a click-through mechanism, libraries can force users who try to access licensed databases to go through an intermediate web page that serves as a counter for access to databases. Two kinds of information are captured: number of times the page is accessed and the destination (databases). The mechanism works only for database access through library web pages. If the user bypasses the library web site (e.g., typing the database vendor's website directly or through stored bookmark), that access cannot be captured. The big advantage of the click-through mechanism is that the uniform usage data can be collected by the library as opposed to obtaining inconsistent usage data from different vendors.
14. The two programs seem widely used on many different system platforms. WebTrends is a commercial product of NetIQ, available: 〈http://www. webtrends.com〉 [January 25, 2002].
15. Analog is a free software available: 〈http://www.analog.cx〉 [January 25, 2002]. More information and sample reports are available from the websites.
16. Currently most electronic databases validate legitimate user logins by examining the origination IP (Internet Protocol) addresses included in the request. If the address matches with the one of the IP addresses provided by the library, the user is granted access.
17. For an academic institution to participate in JSTOR, it needs to pay two fees: ACF (Archive Capital Fee) and AAF (Annual Access Fee). Detailed information about the JSTOR fee structure can be found at 〈http://www. jstor.org/about/na_fees.html〉 [January 25, 2002].
18. Information on the LibQual+ project can be found at 〈http://www.arl. org/libqual/〉 [January 25, 2002].
19. This was the primary focus of the second phase of the E-Metrics project and has resulted in a set of standardized statistics and measures and procedures to collect them. Detailed information can be found in the ARL E-Metrics Phase II Report available: 〈http:// www.arl.org/stats/newmeas/emetrics/〉 [January 25, 2002].
20. The ARL Phase II Report includes the methodologies and findings. Available: 〈http:// www.arl.org/stats/newmeas/emetrics/〉 [January 25, 2002].
21. Amos Lakos, "The Missing Ingredient-Culture of Assessment in Libraries," Performance Measurement and Metrics: The International Journal for Library and Information Services 1, 1 (1999): 5.