Medicine's service challenge: Blending custom and standard care

Health Care Management Review

Volumn 30, Issue 4, 2005, Pages 322-330

  Bohmer, Richard M J ^a  

^a HARVARD BUSINESS SCHOOL   (United States)

Author keywords

Custom and standard processes; Health care services; Service operations management

Indexed keywords

CLINICAL PRACTICE; HEALTH CARE DELIVERY; HEALTH CARE MANAGEMENT; HEALTH CARE NEED; HEALTH CARE ORGANIZATION; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HUMAN; REVIEW;

EID: 27844478262     PISSN: 03616274     EISSN: None     Source Type: Journal    
DOI: 10.1097/00004010-200510000-00006     Document Type: Review

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