-
2
-
-
0442295003
-
Organisational and quality systems development: An analysis via a dynamic simulation model
-
Bauer, A., Reiner, G. & Schomschule, R. (2001) Organisational and quality systems development: an analysis via a dynamic simulation model, Journal of Total Quality Management, 11(4), pp. 410-416.
-
(2001)
Journal of Total Quality Management
, vol.11
, Issue.4
, pp. 410-416
-
-
Bauer, A.1
Reiner, G.2
Schomschule, R.3
-
3
-
-
0001328760
-
The effect of organisational context on quality management: An empirical investigation
-
Benson, P., Saraph, J. & Schroeder, R. (1991) The effect of organisational context on quality management: an empirical investigation, Management Science, 31(9), pp. 1107-1131.
-
(1991)
Management Science
, vol.31
, Issue.9
, pp. 1107-1131
-
-
Benson, P.1
Saraph, J.2
Schroeder, R.3
-
4
-
-
27344448610
-
Analysing the quality strategy for the 2000s
-
Milwaukee, USA
-
Bester, Y. (2001) Analysing the quality strategy for the 2000s, Proceedings of the ASQC Quality Congress, Milwaukee, USA, pp. 460-466.
-
(2001)
Proceedings of the ASQC Quality Congress
, pp. 460-466
-
-
Bester, Y.1
-
6
-
-
0642332596
-
The use of native categories in management research
-
Buckley, P.J. & Chapman, M. (1997) The use of native categories in management research, British Journal of Management, 8(4), pp. 283-299.
-
(1997)
British Journal of Management
, vol.8
, Issue.4
, pp. 283-299
-
-
Buckley, P.J.1
Chapman, M.2
-
8
-
-
0010612318
-
Management theory and total quality: Improving and practice through theory development
-
Dean, J. & Bower, D. (1994) Management theory and total quality: improving and practice through theory development, Academy of Management Review, 19(3), pp. 392-418.
-
(1994)
Academy of Management Review
, vol.19
, Issue.3
, pp. 392-418
-
-
Dean, J.1
Bower, D.2
-
10
-
-
3543112094
-
An international study of quality improvement approaches and firm performance
-
Everett, E., Corbett, L., Flores, B., Harrison, N., Lee, T., Rho, B., Ribera, J., Samson, D. & Westbrook, R. (1997) An international study of quality improvement approaches and firm performance, International Journal of Operations and Production Management, 17(9), pp. 842-874.
-
(1997)
International Journal of Operations and Production Management
, vol.17
, Issue.9
, pp. 842-874
-
-
Everett, E.1
Corbett, L.2
Flores, B.3
Harrison, N.4
Lee, T.5
Rho, B.6
Ribera, J.7
Samson, D.8
Westbrook, R.9
-
12
-
-
27344457605
-
Quality and business process synergy: Key strategies promoting longevity
-
Gallear, D., Ghobadian, A., Liu, J. & Woo, H. (2000) Quality and business process synergy: key strategies promoting longevity, International Journal of Manufacturing Technology and Management, 2(7), pp. 983-993.
-
(2000)
International Journal of Manufacturing Technology and Management
, vol.2
, Issue.7
, pp. 983-993
-
-
Gallear, D.1
Ghobadian, A.2
Liu, J.3
Woo, H.4
-
13
-
-
0002590699
-
Characteristics, benefits and shortcomings of four major quality awards
-
Ghobadian, A. & Woo H.S. (1996) Characteristics, benefits and shortcomings of four major quality awards, International Journal of Quality and Reliability Management, 13(2), pp. 10-14.
-
(1996)
International Journal of Quality and Reliability Management
, vol.13
, Issue.2
, pp. 10-14
-
-
Ghobadian, A.1
Woo, H.S.2
-
14
-
-
0031677323
-
An integral product development - Quality management system for manufacturing
-
Gunasekaran, A. (1998) An integral product development - quality management system for manufacturing, The TQM Magazine, 10(2), pp. 115-123.
-
(1998)
The TQM Magazine
, vol.10
, Issue.2
, pp. 115-123
-
-
Gunasekaran, A.1
-
15
-
-
0034883206
-
Strategic and organisational innovations in the pharmaceutical industry -searching for total quality: The case of a large European pharmaceutical company
-
Hermel, P. & Bartoli, A. (2001) Strategic and organisational innovations in the pharmaceutical industry -searching for total quality: the case of a large European pharmaceutical company, The TQM Magazine, 13(3), pp. 169-174.
-
(2001)
The TQM Magazine
, vol.13
, Issue.3
, pp. 169-174
-
-
Hermel, P.1
Bartoli, A.2
-
16
-
-
22644449926
-
TQM - Is it enough?
-
Jarrer, Y & Aspinall, E. (1999) TQM - is it enough?, Journal of Total Quality Management, 10(4), pp. 584-593.
-
(1999)
Journal of Total Quality Management
, vol.10
, Issue.4
, pp. 584-593
-
-
Jarrer, Y.1
Aspinall, E.2
-
17
-
-
0002904339
-
The TQM impact: A study of manager's perception
-
Larson, P.D. & Sinha, A. (1995) The TQM impact: a study of manager's perception, Quality Management Journal, 2, pp. 53-66.
-
(1995)
Quality Management Journal
, vol.2
, pp. 53-66
-
-
Larson, P.D.1
Sinha, A.2
-
19
-
-
0042160538
-
Grounded theory methodology and practitioner reflexivity in TQM research
-
Leonard, D. & McAdam, R. (2001) Grounded theory methodology and practitioner reflexivity in TQM research. International Journal of Quality and Reliability, 18(2), pp. 180-194.
-
(2001)
International Journal of Quality and Reliability
, vol.18
, Issue.2
, pp. 180-194
-
-
Leonard, D.1
McAdam, R.2
-
20
-
-
0042160539
-
Strategy and planning for innovation - Supported by creative and learning organisations
-
Martensen, A. & Dahlgaard, J. (1999) Strategy and planning for innovation - supported by creative and learning organisations, International Journal of Quality and Reliability Management, 16(9), pp. 734-755.
-
(1999)
International Journal of Quality and Reliability Management
, vol.16
, Issue.9
, pp. 734-755
-
-
Martensen, A.1
Dahlgaard, J.2
-
21
-
-
84986134783
-
Taking a critical perspective to the European Business Excellence Model using a balanced scorecard approach: A case study in the service sector
-
McAdam, R. & O'Neill, E. (1999) Taking a critical perspective to the European Business Excellence Model using a balanced scorecard approach: a case study in the service sector, Journal of Managing Service Quality, 9(3), pp. 191-198.
-
(1999)
Journal of Managing Service Quality
, vol.9
, Issue.3
, pp. 191-198
-
-
McAdam, R.1
O'Neill, E.2
-
22
-
-
0033653543
-
The swings and roundabouts of innovating for quality in UK financial services
-
McCabe, D. (2000) The swings and roundabouts of innovating for quality in UK financial services, The Service Industries Journal, 20(4), pp. 1-20.
-
(2000)
The Service Industries Journal
, vol.20
, Issue.4
, pp. 1-20
-
-
McCabe, D.1
-
23
-
-
24944505653
-
The evolution of the Baldrige Award
-
Nakhai, B. & Neves, J. (1994) The evolution of the Baldrige Award, Quality Progress, 27(6), pp. 65-70.
-
(1994)
Quality Progress
, vol.27
, Issue.6
, pp. 65-70
-
-
Nakhai, B.1
Neves, J.2
-
24
-
-
0042067196
-
Winning performance through business excellence
-
Oakland, J. (1999) Winning performance through business excellence, Credit Control Journal, 20(7), pp. 23-31.
-
(1999)
Credit Control Journal
, vol.20
, Issue.7
, pp. 23-31
-
-
Oakland, J.1
-
25
-
-
0442294067
-
The role of quality management in manufacturing strategy: Experiences from the Australian wine industry
-
Orr, S. (1999) The role of quality management in manufacturing strategy: experiences from the Australian wine industry, Journal of Total Quality Management, 10(2), pp. 271-279.
-
(1999)
Journal of Total Quality Management
, vol.10
, Issue.2
, pp. 271-279
-
-
Orr, S.1
-
26
-
-
0031681039
-
A comparative study of nine national quality awards
-
Puay, S., Tan, T., Xie, M. & Goh, T. (1998) A comparative study of nine national quality awards, The TQM Magazine, 10(1), pp. 30-39.
-
(1998)
The TQM Magazine
, vol.10
, Issue.1
, pp. 30-39
-
-
Puay, S.1
Tan, T.2
Xie, M.3
Goh, T.4
-
27
-
-
1542526094
-
A framework for international quality management research: Development and validation of a measurement instrument
-
Rao, S., Soils, L. & Ragunathan, T. (1999) A framework for international quality management research: development and validation of a measurement instrument, Journal of Total Quality Management, 10(6), pp. 1047-1086.
-
(1999)
Journal of Total Quality Management
, vol.10
, Issue.6
, pp. 1047-1086
-
-
Rao, S.1
Soils, L.2
Ragunathan, T.3
-
28
-
-
0004108523
-
-
London: Sage
-
Remenyi, D., Williams, B., Money, A. & Swartz, E. (1998) Research in Business and Management (London: Sage).
-
(1998)
Research in Business and Management
-
-
Remenyi, D.1
Williams, B.2
Money, A.3
Swartz, E.4
-
29
-
-
22644449332
-
Cultural dynamics for quality: The polar plot model
-
Somerville, J., Stocks, R. & Robertson, H. (1999) Cultural dynamics for quality: The polar plot model, Journal of Total Quality Management, 10(4), pp. 725-732.
-
(1999)
Journal of Total Quality Management
, vol.10
, Issue.4
, pp. 725-732
-
-
Somerville, J.1
Stocks, R.2
Robertson, H.3
-
31
-
-
0032621978
-
Baldrige Award winners beat the S&P 5000
-
Tai, L.S. & Przasnyski, Z.H. (1999) Baldrige Award winners beat the S&P 5000, Quality Progress, April, pp. 45-51.
-
(1999)
Quality Progress
, vol.APRIL
, pp. 45-51
-
-
Tai, L.S.1
Przasnyski, Z.H.2
-
32
-
-
0036272950
-
A comparative study of 16 national quality awards
-
Tan, K. (2002) A comparative study of 16 national quality awards, The TQM Magazine, 14(3), pp. 165-171.
-
(2002)
The TQM Magazine
, vol.14
, Issue.3
, pp. 165-171
-
-
Tan, K.1
-
33
-
-
0002553125
-
Strategic quality management, Malcolm Baldrige and European quality awards and ISO 9000 certification
-
Tummala, V. & Tang, C. (1996) Strategic quality management, Malcolm Baldrige and European quality awards and ISO 9000 certification, International Journal of Quality and Reliability Management, 13(4), pp. 8-38.
-
(1996)
International Journal of Quality and Reliability Management
, vol.13
, Issue.4
, pp. 8-38
-
-
Tummala, V.1
Tang, C.2
-
34
-
-
84986019288
-
Qualitative case study research. The case of a PhD research project on organising and managing a new product development system
-
Weerd-Nederhof, P. (2001) Qualitative case study research. The case of a PhD research project on organising and managing a new product development system, Management Decision, 39(7), pp. 513-538.
-
(2001)
Management Decision
, vol.39
, Issue.7
, pp. 513-538
-
-
Weerd-Nederhof, P.1
-
35
-
-
0002224743
-
State-of-the-art study on self-assessment
-
Van der Wiele, T., Dale, B., Williams, R., Kolb, F., Moreno Luzon, D., Schmidt, A. & Wallace, M. (1995) State-of-the-art study on self-assessment, The TQM Magazine, 7(4), pp. 13-17.
-
(1995)
The TQM Magazine
, vol.7
, Issue.4
, pp. 13-17
-
-
Van Der Wiele, T.1
Dale, B.2
Williams, R.3
Kolb, F.4
Moreno Luzon, D.5
Schmidt, A.6
Wallace, M.7
|