Organizational and quality systems development: An analysis via a dynamic simulation model

Total Quality Management

Volumn 11, Issue 4-6, 2000, Pages 410-416

  Bauer, Andreas ^a   Reiner, Gerald ^b   Schamschule, Rudolf ^a  

^a Robert Bosch AG   (Austria)

^b VIENNA UNIVERSITY OF ECONOMICS AND BUSINESS   (Austria)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0442295003     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544120050007715     Document Type: Article

References (9)

1. CROSBY, P.B. (1990) Qualität ist Machbar, 2nd Edn (Hamburg, McGraw-Hill).
2. DEMING, W.E. (1982) Out of the Crisis (Cambridge, Melbourne, Sidney, Cambridge University Press).
3. FORRESTER, J.W. (1965) Industrial Dynamics, 4th Edn (Cambridge, MA, MIT Press).
4. GOODMAN, M. (1994) The Systems Thinker, 2(3) (Cambridge, Pegasus Communications).
5. ISHIKAWA, K. (1987) Guide to Quality Control, 3rd Edn (New York, Asian Productivity Organization Klaus International Publications).
6. KIESER, A. (1999) Organisationstheorien, 3rd Edn (Stuttgart, Berlin, Köln, Kohlhammer).
7. SHEWHART, W.A. (1986) Statistical Methods from the Viewpoint of Quality Control (Toronto, General Publishing Company). (Originally published by Washington, DC, Graduate School of the Department of Agriculture, 1939.)
8. VESTER, F. (1984) Neuland des Denkens (München, Deutscher Taschenbuch).
9. ZINK, K.J. (1995) TQM als integratives Managementkonzept (München, Wien, Carl Hanser).