메뉴 건너뛰기




Volumn 57, Issue 3, 2005, Pages 180-192

Organizational crisis management overview and opportunities

Author keywords

[No Author keywords available]

Indexed keywords


EID: 27344436946     PISSN: 10659293     EISSN: None     Source Type: Journal    
DOI: 10.1037/1065-9293.57.3.180     Document Type: Review
Times cited : (24)

References (72)
  • 1
    • 0010554902 scopus 로고    scopus 로고
    • Managing the crisis you tried to prevent
    • Boston: Harvard University Press. (Original work published 1995)
    • Augustine, N. R. (2000). Managing the crisis you tried to prevent. In Harvard Business Review on crisis management (pp. 1-31). Boston: Harvard University Press. (Original work published 1995)
    • (2000) Harvard Business Review on Crisis Management , pp. 1-31
    • Augustine, N.R.1
  • 2
    • 0011873888 scopus 로고    scopus 로고
    • Saving a shattered image
    • Retrieved January 1, 2001, from ProQuest database
    • Battey, J. (2000). Saving a shattered image. InfoWorld, 22, 47-49. Retrieved January 1, 2001, from ProQuest database.
    • (2000) InfoWorld , vol.22 , pp. 47-49
    • Battey, J.1
  • 3
    • 27344448400 scopus 로고    scopus 로고
    • The questions every entrepreneur must answer
    • Boston: Harvard Business School Press. (Original work published 1996)
    • Bhide, A. (1999). The questions every entrepreneur must answer. In Harvard Business Review on entrepreneurship (pp. 57-87). Boston: Harvard Business School Press. (Original work published 1996)
    • (1999) Harvard Business Review on Entrepreneurship , pp. 57-87
    • Bhide, A.1
  • 6
    • 8744241548 scopus 로고    scopus 로고
    • Prevention of violence affecting workers: A systems perspective
    • M. Gill, B. Fisher, & V. Bowie (Eds.). Devon, England: Willan
    • Braverman, M. (2002). Prevention of violence affecting workers: A systems perspective. In M. Gill, B. Fisher, & V. Bowie (Eds.), Violence at work: Causes, patterns and prevention (pp. 114-131). Devon, England: Willan.
    • (2002) Violence at Work: Causes, Patterns and Prevention , pp. 114-131
    • Braverman, M.1
  • 15
    • 84861256738 scopus 로고    scopus 로고
    • Retrieved July 18, 2005
    • Disaster Recovery Institute International. (2003). Certification information. Retrieved July 18, 2005, from http://www.drii.org/displaycommon. cfm?an=7
    • (2003) Certification Information
  • 17
    • 1642569092 scopus 로고    scopus 로고
    • Deliverance, denial, and the death zone: A study of narcissism and regression in the May 1996 Everest climbing disaster
    • Elmes, M., & Barry, J. (1999). Deliverance, denial, and the death zone: A study of narcissism and regression in the May 1996 Everest climbing disaster. Journal of Applied Behavioral Science, 35(2), 163-187.
    • (1999) Journal of Applied Behavioral Science , vol.35 , Issue.2 , pp. 163-187
    • Elmes, M.1    Barry, J.2
  • 20
    • 84970304306 scopus 로고
    • Individual behavior in organizational crises
    • Fischoff, B. (1989). Individual behavior in organizational crises. Industrial Crisis Quarterly, 3, 177-189.
    • (1989) Industrial Crisis Quarterly , vol.3 , pp. 177-189
    • Fischoff, B.1
  • 21
    • 27344432308 scopus 로고
    • The social psychology of crisis bargaining: Toward a contingency model
    • Gladwin, T. N., & Kumar, R. (1987). The social psychology of crisis bargaining: Toward a contingency model. Columbia Journal of World Business, 22, 23-30.
    • (1987) Columbia Journal of World Business , vol.22 , pp. 23-30
    • Gladwin, T.N.1    Kumar, R.2
  • 24
    • 84861270418 scopus 로고    scopus 로고
    • Contingency planning 101
    • Retrieved October 14, 2001
    • Groggins, K. (1999). Contingency planning 101. Contingency planning & management online, 6. Retrieved October 14, 2001, from http://www. contingencyplanning.com/article_ index.cfm?article=162
    • (1999) Contingency Planning & Management Online , vol.6
    • Groggins, K.1
  • 27
    • 27344439791 scopus 로고    scopus 로고
    • If disaster strikes, are you prepared?
    • Retrieved March 14, 2001, from ProQuest database
    • Harrington, L. H. (1996). If disaster strikes, are you prepared? Transportation & Distribution, 37(1), 34-41. Retrieved March 14, 2001, from ProQuest database.
    • (1996) Transportation & Distribution , vol.37 , Issue.1 , pp. 34-41
    • Harrington, L.H.1
  • 30
    • 0007708078 scopus 로고    scopus 로고
    • Leadership when there is no one to ask: An interview with Eni's Franco Bernabe
    • Boston: Harvard Business School Press. (Original work published 1998)
    • Hill, L., & Wetlaufer, S. (2000). Leadership when there is no one to ask: An interview with Eni's Franco Bernabe. In Harvard Business Review on crisis management (pp. 175-205). Boston: Harvard Business School Press. (Original work published 1998)
    • (2000) Harvard Business Review on Crisis Management , pp. 175-205
    • Hill, L.1    Wetlaufer, S.2
  • 32
    • 0036100103 scopus 로고    scopus 로고
    • Clinical management of Gulf War veterans with medically unexplained physical symptoms
    • Hunt, S. C., Richardson, R. D., & Engel, C. C., Jr. (2002). Clinical management of Gulf War veterans with medically unexplained physical symptoms. Military Medicine, 167(5), 414-420.
    • (2002) Military Medicine , vol.167 , Issue.5 , pp. 414-420
    • Hunt, S.C.1    Richardson, R.D.2    Engel Jr., C.C.3
  • 34
    • 27344452304 scopus 로고    scopus 로고
    • Groupthink
    • W. E. Natemeyer & J. T. McMahon (Eds.) Prospect Heights, IL: Waveland Press. (Original work published 1971)
    • Janis, I. L. (2001). Groupthink. In W. E. Natemeyer & J. T. McMahon (Eds.), Classics of organizational behavior (3rd ed.; pp. 197-207). Prospect Heights, IL: Waveland Press. (Original work published 1971)
    • (2001) Classics of Organizational Behavior (3rd Ed.) , pp. 197-207
    • Janis, I.L.1
  • 35
    • 0012891389 scopus 로고    scopus 로고
    • Toward a conceptual understanding and definition of executive coaching [Special issue]
    • Kilburg, R. R. (1996). Toward a conceptual understanding and definition of executive coaching [Special issue]. Consulting Psychology Journal: Practice and Research, 48, 134-144.
    • (1996) Consulting Psychology Journal: Practice and Research , vol.48 , pp. 134-144
    • Kilburg, R.R.1
  • 37
    • 0040313518 scopus 로고
    • A five-level model of intervention: School psychology and guidance counseling in Israel
    • Klingman, A. (1986). A five-level model of intervention: School psychology and guidance counseling in Israel. Professional Psychology: Research and Practice, 17(1), 69-74.
    • (1986) Professional Psychology: Research and Practice , vol.17 , Issue.1 , pp. 69-74
    • Klingman, A.1
  • 38
    • 27344439465 scopus 로고
    • Laying your crisis on the table
    • Retrieved January 17, 2001, from ProQuest database
    • Loewendick, B. A. (1993). Laying your crisis on the table. Training & Development, 47(11), 15-20. Retrieved January 17, 2001, from ProQuest database.
    • (1993) Training & Development , vol.47 , Issue.11 , pp. 15-20
    • Loewendick, B.A.1
  • 40
    • 27344447090 scopus 로고    scopus 로고
    • When the power's back, the real work begins
    • Retrieved October 14, 2001, from ProQuest database
    • MacInnis, P. (1999). When the power's back, the real work begins. Computing Canada, 25(6), 25-26. Retrieved October 14, 2001, from ProQuest database.
    • (1999) Computing Canada , vol.25 , Issue.6 , pp. 25-26
    • MacInnis, P.1
  • 41
    • 0034750488 scopus 로고    scopus 로고
    • Altering women's relationships with food: A relational, developmental approach [Special issue: in session: Psychotherapy in practice]
    • Maine, M. (2001). Altering women's relationships with food: A relational, developmental approach [Special issue: In session: Psychotherapy in practice]. Journal of Clinical Psychology, 57, 1301-1310.
    • (2001) Journal of Clinical Psychology , vol.57 , pp. 1301-1310
    • Maine, M.1
  • 48
    • 84970869188 scopus 로고
    • Crisis prone versus crisis avoiding organizations-Is your company's culture its own worst enemy in creating crises'?
    • Pauchant, T. C., & Mitroff, I. I. (1988). Crisis prone versus crisis avoiding organizations-Is your company's culture its own worst enemy in creating crises'? Industrial Crisis Quarterly, 2, 53-63.
    • (1988) Industrial Crisis Quarterly , vol.2 , pp. 53-63
    • Pauchant, T.C.1    Mitroff, I.I.2
  • 51
    • 84965770618 scopus 로고
    • Shaken, but alive: Organizational behavior in the wake of catastrophic events
    • Powell, T. C. (1991). Shaken, but alive: Organizational behavior in the wake of catastrophic events. Industrial Crisis Quarterly, 5, 271-291.
    • (1991) Industrial Crisis Quarterly , vol.5 , pp. 271-291
    • Powell, T.C.1
  • 52
    • 0033242271 scopus 로고    scopus 로고
    • Occupational health psychology: The convergence of health and clinical psychology with public health and pre ventive medicine in an organizational context
    • Quick, J. C. (1999). Occupational health psychology: The convergence of health and clinical psychology with public health and pre ventive medicine in an organizational context. Professional Psychology: Research and Practice, 30, 123-128.
    • (1999) Professional Psychology: Research and Practice , vol.30 , pp. 123-128
    • Quick, J.C.1
  • 56
    • 0001888966 scopus 로고
    • On the psychodynamics of organizational disaster: The case of the space shuttle Challenger
    • Schwartz, H. S. (1987). On the psychodynamics of organizational disaster: The case of the space shuttle Challenger. Columbia Journal of World Business, 22, 59-68.
    • (1987) Columbia Journal of World Business , vol.22 , pp. 59-68
    • Schwartz, H.S.1
  • 57
    • 0001137924 scopus 로고    scopus 로고
    • Communication, organization and crisis
    • M. E. Roloff (Ed.). Thousand Oaks, CA: Sage
    • Seeger, M. W., Sellnow, T. L., & Ulmer, R. R. (1998). Communication, organization and crisis. In M. E. Roloff (Ed.), Communication yearbook (Vol. 21, pp. 231-275). Thousand Oaks, CA: Sage.
    • (1998) Communication Yearbook , vol.21 , pp. 231-275
    • Seeger, M.W.1    Sellnow, T.L.2    Ulmer, R.R.3
  • 58
    • 18044369469 scopus 로고    scopus 로고
    • Virtuous responses to organizational crisis: Aaron Feuerstein and Milt Cole
    • Seeger, M. W., & Ulmer, R. R. (2001). Virtuous responses to organizational crisis: Aaron Feuerstein and Milt Cole. Journal of Business Ethics, 31(4,2), 369-376.
    • (2001) Journal of Business Ethics , vol.31 , Issue.2-4 , pp. 369-376
    • Seeger, M.W.1    Ulmer, R.R.2
  • 61
    • 24144479668 scopus 로고
    • Conceptual and methodological propositions for assessing responses to industrial crises
    • Retrieved February 22, 2001, from ProQuest database
    • Siomkos, G. J. (1992). Conceptual and methodological propositions for assessing responses to industrial crises. Review of Business, 13(4), 26-37. Retrieved February 22, 2001, from ProQuest database.
    • (1992) Review of Business , vol.13 , Issue.4 , pp. 26-37
    • Siomkos, G.J.1
  • 62
    • 27344453485 scopus 로고    scopus 로고
    • A strategic approach to managing product recalls
    • Boston: Harvard University Press. (Original work published 1996)
    • Smith, N. C., Thomas, R. J., & Quelch, J. A. (2000). A strategic approach to managing product recalls. In Harvard Business Review on crisis management (pp. 61-86). Boston: Harvard University Press. (Original work published 1996)
    • (2000) Harvard Business Review on Crisis Management , pp. 61-86
    • Smith, N.C.1    Thomas, R.J.2    Quelch, J.A.3
  • 65
    • 0028592643 scopus 로고
    • Health promotion and disease prevention: Integration into a medical school curriculum
    • Taylor, W. C., & Moore, G. T. (1994). Health promotion and disease prevention: Integration into a medical school curriculum. Medical Education, 28(6), 481-487.
    • (1994) Medical Education , vol.28 , Issue.6 , pp. 481-487
    • Taylor, W.C.1    Moore, G.T.2
  • 67
    • 34247529903 scopus 로고
    • Availability: A heuristic for judging frequency and probability
    • Tversky, A., & Kahneman, D. (1973). Availability: A heuristic for judging frequency and probability. Cognitive Psychology, 5, 207-232.
    • (1973) Cognitive Psychology , vol.5 , pp. 207-232
    • Tversky, A.1    Kahneman, D.2
  • 68
    • 0034636232 scopus 로고    scopus 로고
    • Consistent questions of ambiguity in organizational crisis communication: Jack in the Box as a case study
    • 2
    • Ulmer, R. R., & Sellnow, T. L. (2000). Consistent questions of ambiguity in organizational crisis communication: Jack in the Box as a case study. Journal of Business Ethics, 25(2,2), 143-155.
    • (2000) Journal of Business Ethics , vol.25 , Issue.2 , pp. 143-155
    • Ulmer, R.R.1    Sellnow, T.L.2
  • 70
    • 84980230901 scopus 로고
    • Enacted sensemaking in crisis situations
    • Weick, K. E. (1988). Enacted sensemaking in crisis situations. Journal of Management Studies, 25(4), 305-318.
    • (1988) Journal of Management Studies , vol.25 , Issue.4 , pp. 305-318
    • Weick, K.E.1
  • 71
    • 0033819847 scopus 로고    scopus 로고
    • The role of personality in the development and perpetuation of chronic fatigue syndrome
    • White, C., & Schweitzer, R. (2000). The role of personality in the development and perpetuation of chronic fatigue syndrome. Journal of Psychosomatic Research, 48(6), 515-524.
    • (2000) Journal of Psychosomatic Research , vol.48 , Issue.6 , pp. 515-524
    • White, C.1    Schweitzer, R.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.