Quality function deployment in healthcare: Methods for meeting customer requirements in redesign and renewal

International Journal of Quality and Reliability Management

Volumn 19, Issue 1, 2002, Pages 67-89

  Dijkstra, Lieuwe ^a   van der Bij, Hans ^a  

^a EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Health care; Quality function deployment

Indexed keywords

EID: 26944488255     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710210413453     Document Type: Article

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